Postal Locations

We haven’t received any mail in 3 days, my neighbors haven’t either. I have cameras at each corner of my house and on my porch…..I have watched the videos and not one single USPS vehicle has driven down my court since last week. What the heck is going on?

Getting mail delivered at 8:15pm is unacceptable.. tired of getting our mail so late..

I just wanted to say, i hate USPS. slowest worst mail service. But the MAILMAN that services our neighborhood is awesome, always shows up same time every day, walks packages up and is polite. People like that deserve praise. Keep doing a bang-up job whoever you are.

Postal person delivered mail yesterday to us for 4 different addresses that’s not in our subdivision. Two are packages that were not scanned as delivered. This is scary with W2s and other tax documents that’s being sent out.

Why is mail not showing up until after 6pm...or not at all

They literally delivered mail illegally to a community box where my individual box had the lock removed by a vandal (a federal crime) resulting in my mail being stolen and legal repercussions being imposed on me. Believe me when I say, you cannot trust this post office. They don't care about you or your mail.

I put a package in my mailbox for pick up and it never got to its destination. I show myself on ring camera going to mail box with it.

Mail hasn't been delivered in months and I had to find out via Facebook that they weren't delivering mail to my neighborhood because of stray dogs sure would have been nice to hear something from the post office.

I have driven mail to other people’s houses in my subdivision, and now taking it back to the post office because it is multiple addresses- today I got mail addressed to a different city- my neighbors just dropped off mail from last month that was delivered to their home instead. What is the problem? Why is the mail going everywhere but where is should- I have lived in this city for 20 years and not had a problem- the last three months have been horrible.

No mail in weeks.

Our mail delivery has gotten ridiculous. No mail for days then all at once. Other people's mail in my box who don't even live in my neighborhood. Missing packages or delivered to wrong house. Mail truck driver speeding and talking so loud on her phone you can hear her coming down the street. Very disappointed in our current carrier. Our last person was so much better

I have my mailbox in a “gang box” with the whole subdivision for Fox Ridge. So many times I have missing packages or mail, or someone else’s mail. Would I need to visit this post office? Make appointment? Whoever separates the mail, LOOK AT ADDRESS when sorting PLEASE!

Went to Po to ask Why my mail was not being delivered Black Lady with First name starting with M Stated not my problem. We did not put return on label on mail. She was rude and should not have a Job I will be going to main Post Office to mailing requirements to make a formal complaint. Whit this kind of service I have done in the past to remove use of mail service and since i have a small business I went from over $100 a week in postage now to less than $10 people need to join together and stop using the Post Office when ever possible.

I went to my aunts house for a thanksgiving dinner on saturday the 26th (today is december 1) and one of the mail employees hit my parked car. When who i assume is the post office manager came up there she did not give me any insurance information or a phone number to call to keep updated on this. i have been calling repeatedly just trying to get the insurance information and not a single time has my call been answered. This is complete ridiculousness and utter incompetence.

I can honestly say that the people in Wentzville or some of the rudest upside down people I've ever seen. And unfortunately it takes one ignorant person to mess it up everyone else. 🙄 I mean they're disrespectful, they know your job better than you know your job mentality but have (NO IDEA), clueless! Like a DEER in headlights. I mean I NEVER seen THIS before... Watch my child, my dog, car 🚗 , basketball hoop, trash can I mean 😒 the list goes on. And you know what, this isn't about race but in this case the WHITE PEOPLE in Wentzville not ALL are ridiculous.

Supposedly have new carrier, have not received grocery ads in 2weeks.

Terrible Wentzville service. We regularly get mail that's for a house with the same house number as ours, but on a different street that's 2 miles away - and visa versa. Can't they read the street name and deliver it correctly? We have to text or call each other and arrange to exchange our mail. The last time was with 2 prescriptions which did not show up for 5 days, although USPS kept repeating it was put in our box. Yes, but someone else's box! So I had to spend hours with our insurance company trying to get them to refill the RX's. Pathetic.

Skipped my house on Feb 5, watched go right past to my neighbor who had more snow and ice in front of mailbox. Whoever delivered in glennhurst in wentzville sucked

9274890278835129763879 This is the tracking number Tonya Kopf My friend from Springfield, Mo mailed a package saying it was delivered to 17 Milton Brennan Manor ct Wentzville, mo 63385 12/11/2021 10:21 am. We never received our package. Could you check on this get back to me please. Thank Tonya Kopf

I reside on Bridle Ridge Ct, my mail is usually delivered around 10:30am. It is now past 3:30pm. Will I receive delivery and pickup today as I have bills that need to be mailed today. I placed phone call and it rang almost 5 minutes and was never answered before sending this text.

Always get good service here highly recommend it friendly and professional personnel

I have not received mail, any mail, not even junk for three days

Seriously, Wentzville Post Office. When I have to re-apply for voter registration because YOU returned something that had my CORRECT ADDRESS on it to the Saint Charles County Office of Elections. That is ridiculous. You all need better quality assurance processes.

I am very disappointed. I have ordered several items from several different companies, received delivery notifications and never received any of my items! Apparently my delivery person is NOT PAYING ATTENTION TO THE ADDRESS ON PACKAGING!!!!! I have received neighbors items and returned them to the proper address, but never receive my own packages..... this is so unprofessional, unacceptable and ongoing!

Need to check you show me and my State of a Missouri Business as deliverable to : 140 Woodspur Drive Wentzville, Missouri 63385 St Charles County Tax Base Noah’s Ark Concepts- A Family Cooperative Or NAC- A Family Cooperative

I am so pleased with Cami (?), my letter carrier ! I receive all of my mail early and good order. Her work is exemplary and much appreciated. Rich Conway

Not impressed with mail service. can defiantly see a change from ten years ago.

No mail delivery for 3 days or more

So much for rain, sleet, or snow! I am guessing that snow is the reason no mail was delivered today.? We have the worst mail service ever

Recently mail delivered to wrong apartments. Last week received mail for neighbors same for this week. This is for Green Gables Senior Living, 2000 Green Gables Cir. My Apt is 308 Collis. Do not wish to get delivery person in trouble. This is just a heads up only. Thank you.

Having money removed from cards that come in the mail. Called post office and was told our delivery person is their friend and it can not be him. Then was told they allow him to take mail home at night and direct deliver it to homes. He is not required to inspect or report if mail is opened when he picks up his tray at the office. Clear violation of procedure.

Wentzville's postal service is REALLY bad. You will often wait days to receive your package after tracking shows that it is out for delivery. Has only got worse since new changes by postmaster general. I would rate it 3 out of 10.

I have a family member living in Over 55 community apartments and families are not allowed to come in even with a mask on before Saint Patrick's day Yet the mailman comes in and puts the mail in the slots while all the older residents or sitting there. Not wearing gloves or a mask I think this is wrong.

I tried calling the Post Master, and the phone continues to ring. Postal Service will not provide a vehicle for our mail carrier. Instead, our mail carrier has to provide her own vehicle which is not suitable nor safe. The driver straddles the middle console operating the peddles with her left foot and reaching across and out the passenger window to place the mail in the mailbox. This cannot be comfortable to do this day in and day out. In turn, everyone on the West side of N. Point Praire has ruts in their lawn because she cannot see the curb from straddling the console. Some have even put post up to keep the mail carrier out of the lawn. USPS should address the safety concern with this issue.

We are having a terrible time getting our mail delivered. They lost 3 of my paychecks, a package was loaded on the truck and then lost by the carrier, a return receipt requested letter not delivered or even attempted, an insurance policy not delivered. This is only a few things that have happened since moving to Prospect Lakes in the last year. I know they have a lot going on and things can occasionally happen. But these issues are occurring so often and no action to remediate, that we are beyond frustrated and concerned for the welfare of our business clients since we operate our insurance business out of our home. I just wish there was some way to make this PO take better care of such an important issue.

Sunday 1/26/2020. Self service kiosk not working. Touching screen does not initiat transaction screens.

After waiting for a package to be delievered, found out from the Mgr that is was scanned incorrectly and should have been corrected the following day, but never was. Now the item that I ordered can't be located even though it shouldn't have ever left the Post Office according to there system. Now I have to file a complaint about my order. I was also told by the MGR that she would call me back today (12/26/19) however I never received a call. And the website shows the package is still at the Post Office. I am Extremely Angry and this is terrible customer service.

We moved a year ago and our mail delivery has been Great!! Thank you to the hard working women and men delivering in this hot summer!

Our mail should have been delivered Friday after being on hold for 10 days, but it was delivered a day late. We had this problem a few years ago and after an investigation we found out that the carrier was taking our mail home with them rather than delivering it. The postal service needs a serious overhaul!

Not receiving our mail until after 530 some evenings it’s been 6 :00. and 6:27. I have had other peoples mail in my mailbox and I am concerned that I am not getting my mail . I have had missing packages when you try to call you get no answer and days before you get a reply back . I am upset with the fact that I cannot trust our United States post office to get our mail properly delivered and in the right mailbox box. I have talked to several neighbors and they are having the same complaints . We all have bills and checks that come in our mail if they’re not getting properly delivered that creates a problems . There are some neighbors that I am concerned that will not put the wrong mail back in mail ,so it can ( maybe ) get properly delivered to the right place . Would like to know what is going on with our postal service . Obviously whoever is delivering our mail is running behind and in a hurry to distributing mail that is why we were ending up with wrong mail in our boxes . I have lived at the same residence for over eight years and my mail has always been on time and never have had these kinds of issues .

for 12 years we got our mail between 11:30am and 1:30 pm. Now all of a sudden to after 5:30pm. Why is the convenience of the post service comes before the convenience of the people they are hired and paid by us (are taxes) to preform this service. I could not get a hold of a live person to voice my disappointment. Please go back to our regular schedule. Very unhappy1111111

Hold Mail service is unreliable and frustrating to say the least. Used it recently to come home from trip with at least 2 days of mail in my box. Then I had chosen to pick up my mail. First day back, I go to facility to pick it up and find a sign on the window stating pick up hours are 9-11 am. Why isn’t this on the website? 30 minutes wasted. Go back the next day to be told my mail carrier has my held mail. Why does she have my held mail? That’s not what I chose to do? This exact thing happened last year. I will not use this service again and I will tell other families in our neighborhood and town to not use this service either. Two chances to get it right and USPS got it all wrong.

Just got 10 pieces of mail for my neighbor at 341 Cimarron Valley Trail along with my mail at 339 Cimarron Valley Trail. What is he smoking? Also, continue receiving mail for previous residents since may 2017. Will this ever stop?

A few weeks ago I logged a complaint about the mail person leaving the doors open on the mailboxes. She spoke to me about it and I thought all would be well. Today I arrived home to mail box down down and mail half way out of the box. It is so windy that I don't know how much mail has blown away. This is not acceptable. I have a picture but can't send it here. She says that she is busy and I understand that but no excuse for mail half out of box.