Postal Locations

I mailed a small package on 12-18-24 but it was not delivered. After checking it was returned to sender, due to insufficiant address, on the 24th. But I never got it back. I went to my post office in Ne. on 1-2-25 & they said it was at the Little Rock PO. I looked u the PO's number, 501-372-8998, in Little Rock but they said they were closed at 1pm. Then I called; 1-800-275-8777 but that was no help either. On 1-3-25 @ 11:53am I called 501-372-8998 but all I got was automated system & then hang up. Fiftteen times I tried with NOTHING. I tried several other numbers but got NOTHING accompished. I called 501-374-5382 & spoke to Jillian who told me that the package was @ the Brady location & ph.# 501-219-2936 WHICH WAS THE WRONG #!!! So I looked it up on 1-3-25 I called the Brady PO but NOBODY WOULD PICK UP THE PHONE!!!! Where is the package and why was it not delivered???? Why did someone LIE & say it was returned to sender????? Ya'll need to hire someone to answer the phone & quit lying to people & deliver their mail!!!!