After an exhaustive process due to forwarded mail not being delivered, I saw and spoke directly to Manzy Clay the POSTMASTER for Inglewood.
Christian the manager/supervisor for the Inglewood Carrier Annex
4201 Imperial Hwy., Inglewood, CA 90304
and Manzy Clay the post master both looked me in the eye and directly told me "we will call you".
The issue is over 180 missing pieces of Mail for a company that relies on mail from customers to pay invoices.
The invoices then translate into income and thats how small business pay their employees.
USPS specifically Hillcrest USPS and Inglewood Annex have been unable to
1. follow USPS protocols for missing mail
2. call back and respond to me, as the customer as assured
3. find missing mail despite every postal worker i have spoken to assuring me it's in the back (in what the describe as a disorganized mess) of the Hillcrest Post office
4. respond in any human, concerned and or compassionate way to a local business that is struggling due to USPS inability to manage forwarded mail at the Hillcrest/Inglewood annex locations.
Its very sad to see such disengaged, unmotivated, employees of the USPS at the two locations, provide inaccurate information, contradictory information and be unable to have the assertive communication skills and EQ to call customers/ respond to issues/ help a customer they serve with the USPS missing mail or stolen? not sure which, mail issues.
Your office has treated me like I wasn't even a human being. I have contacted them numerous times, and each time I was told that they would look into my issue and call me back...just enough lie to get me off the phone and hopefully out of their hair forever. They're hoping that I just give up even though I have never yelled, or made them feel the way they make me feel. I spoke to everyone as I would want to be spoken to because I know how hard the post office works and how difficult the pandemic has made everything, ESPECIALLY for you guys, and they don't need another irate person giving them attitude...but I guess that's the only sort of person they respect. My pleas for answers have been discarded just like my package was. I have been told by both "Karen" AND Supervisor "Gary" that they would help me understand what happened to a package that should have been outside at the same time that I was given notice that it had been delivered: 8:16pm on 5/3/2021. I came out...and looked around the entire property. Gary even told me that it looked like it was not pinged in the right location...and "that he or Karen would look into this." I even physically went on 5/4, the day after the alleged delivery to ask what happened and NO ONE WANTED TO HELP ME. I was told to speak to a supervisor "Christian" on that day but that person never returned to the office even after I called back after 3 and then 5. The person I spoke to on the phone was "Karen". Why would your office treat me no better than trash? Why am I not allowed to inquire about what happened when your carrier who was not my regular carrier, did an "overtime" run and "delivered" my package. I put in two different claims and your people closed both and said they were resolved which is a bold faced lie and asked BOTH TIMES VIA SURVEY HOW YOU DID...Who did you resolve it for and who did you contact with this information? I wonder if you hoped I wouldn't see the surveys as they came in... hoping I would just give up and realize I wasn't worth your time. I'm not not even respected enough to receive an email other than a survey.
Has anyone actually gone to this postal carrier annex at 4201 W Imperial Hwy, Inglewood, CA 90304 and asked them to help you in person? They are supposedly open from 11:00 am - 3:00 pm M - F. If any of you have physically gone to this place and asked them to help find your package, please advise what happened. Thanks.
Is this the place that holds packages that come from China. I was told by the company I ordered from that my package cleared customs on June17 I would like a tracking number. How long does it take for my package to get to the East Coast Thank you Terrilynn M.Luzzi
I'm waiting for this package and it's still at your USPS the tracking number is 92748927005390000130139736 can someone tell me when is it going to get release to new York USPS
What is going on with the mail service in Inglewood California? I been have been receiving mail anywhere from 4 to 8 PM very unusual? Plus the carrier is different.
After reading all these reviews I probably won't accomplish anything in writing this but here goes...my pkg has been in Inglewood since 6:31 a,m. on May 10th. Cannot find anything out about it. I wonder if there really is a legitimate "partner" picking up these pkgs. This doesn't make any sense; looks like the Postal Service who is supposed to receive the pkgs, would get things rolling. Thanks for letting me vent!
Ordered items at the end of March from a online company. I have been tracking my package weekly. On May 19th 2020 my package was picked up by USPS from the zip code of 90304
The package has been sitting there this entire time.
I live in a suburb of Portland Oregon. Not like I'm on the other side of the world on a remote Island. Let's get our shit together people.
Allegedly, my package has been sitting in this post office since April 29, 2020. Reading these other reviews, it's likely I'll never get it. Maybe the employees are just keeping things for themselves.
Ordered a package from a online company on April 25th, was told it was in transit and at your location on May 19th. It is now f***ing June 3rd and I have not received my package or this postal company answering any f***ing phone calls I’ve made. This location is supposed to be Inglewood, CA 90304.
At this point I don’t even believe anyone works there or cares for people’s business. I want answers on where my items are and if I don’t receive them I’m going after the online company and this postal location.
Ordered my package April 24. It says it Was picked up by a handler in Inglewood California what does that mean where is my package why is it taking over a month to get to me this is ridiculous
Inglewood Carrier / Annex on 4201 W Imperial Hwy Ca.
1
This facility is very unfriendly and has horrible service. I’m sure you already aware of it as it’s been this way for a very, very long time. The wait is ridiculous and you don’t care. Shameful.
I have not recieved my package it was delivered there on april 25th, it says it was picked up by shipping partner..tracking number is 92748927005390000076679396..I live in Louisville kentucky..how long do I have to wait..It came from Meadde company...
I have been waiting on my packages to come and it was picked up May 4th 2020. It’s June 13th and I yet to received my package. Please contact [number removed]
• Replied to Waiting on my package
Cynthia Velazquez
I have not received my parcel [number removed]0932732 It says April 27, 2020, at 5:48 am
Picked Up by Shipping Partner, USPS Awaiting Item. I have been calling for two days with no one to answer the phone. There's no other update expect for what I wrote please can someone located my package and have it forward to NJ.
My business address 220 E. Nutwood Street Inglewood Ca.90301 my mail Is being delivered at the shop is closed every day. It’s in my mail box the next morning meaning it sits in my mailbox all night this has been going on since 2018 since my previous mailman retirement. Please address this issue ASAP thank you in advance
I have not received my parcel tracking
9400109699938206139873
It says was delivered at front desk of my office
My office was closed on feb 15 th
I checked with my Neighbour’s Did not received
Please ask you mail carrier what did he do with my parcel at R M Mulchandani DDS 12223 Hawthorne blvd Hawthorne CA 90250 310 676 3333