Very disappointed with Milpitas post office. Today 1- 10-2025 I called Milpitas post office 3 times between 2 and 2:30 to confirm if my outgoing mail that I put in my mail box on 1-9-25 was going to be picked up from my home. Due to being stressed and having no phone contact with Milpitas post office I decided to leave this message in hopes that someone would take the time to listen. It is now 3:pm and the post office hours read that they are open until 5pm yet no one answers the phone. I need my mail picked up! _
Went to the post office since we were not getting our mail at our home, and was helped by Kamaljit, she was very nice. 1st she explained what is wrong with out mail box and then she got all my mail. She was prompt and very helpful. Kamajit was very nice.
There a sign at the door that the lobby is no longer 24 hrs. Lobby opens at 6am. I was was there at 6:30 and lobby is still closed. Why is the lobby no longer 24 hrs? I work nights and it’s very inconvenient to come in during the days to access my PO Box.
What time does the lobby really open? If not at 6am, please remove your sign.
I was in a hurry and carrying too many things and had too much to do.
I misplaced my phone and kept retracing my steps to half a dozen places to recover my phone. I had misplaced it at Milpitas Post Office and after a Day I tried gmail search and found my Phone at MPO. Kamaljit, an employee of Post Office was smart enough to keep the phone in post office and kept it on which enabled me to google search and I was able to find my phone...but for her smartness I would not have been able to locate my phone. Kamaljit was very friendly and helpful during the process
If you need a passport, you should probably go someplace else unless you have a lot of time. Waited two hours in line to be "greeted" by a surly postal employee that was reluctant to do anything beyond the bare minimum. It got done, but it was slow and grim enough to make the DMV seem like an amusement park in comparison.
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