My daughter is signed up for Imagination Library and should have been getting 1 book per month. My post office delivered the first one (ignoring the sticker on it that said do not bend, they bent the book in half and shoved it into my mailbox) then stopped delivering them. I called them and they said they have no knowledge of me ever being a recipient of the books. When I told them I already gotten 1 and it had the right info on it for delivery the lady on the phone got quiet and didn't want to help me anymore. Then in July my mom sent me something, I got a slip in the mail stating I needed to pay postage to be able to pick it up. I went into the post office and the lady told be she had nothing for my address even after showing her the slip. Someone is either stealing my books and mail or they are completely negligent with people's belongings. It is ridiculous and frustrating. My baby girl is missing out on her books (we check the mail everyday hoping they will show up and they never do) My mom is also upset I couldn't get what she had sent me as it was a sentimental gift that was my little sisters that she wanted my daughter to have. This post office sucks.
Wish they’d stop marking my packages as “delivered” just for me to find out they never were. It gets old looking everywhere for a package that never arrived to my address.
This post office is the worst I have ever had experience with. One of my packages got lost and they still said it was delivered, and this second one they are telling me that my address does not exist even though they have delivered here before. I’m about to go in and make a formal complaint because of how ridiculous this is. I’ve been on hold for an HOUR waiting to speak to a REAL person.
This post office is a joke. They lost my package april 23rd, lost another one may 2nd, damaged another may 6th delivered two packages to the wrong address may 14 and have yet again lost another package today may 15th. They dont care to fix the issues for they continue to happen and im tired of them taking food from my childs mouth because my packages are my job. And each time this happens, meand my daughter go without because they cant deliver my mail to the right box. They say that nobody has our route so we dont have a specific post person, but at this point i dont even think the post master cares cause ive voiced my concerns and it keeps happening.
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