A package that I got an email on that said it was delivered was not delivered to this address. I was home so no time for a porch pirate. Went to the post office stood in line for 45 minutes Monday only to have them tell me someone would call me by 2:30…Now it’s Thursday morning and still no call. The branch will not answer their phone. {{{FRUSTRATED}}}} How am I going to get this resolved?
It is showing I was supposed to get my electric bill and a letter from the IRS on Saturday and I never received any mail on Saturday and I need someone to contact [number removed] and my name is Jeffrey waffle and my address is 7141 Samuel drive apartment 103 Denver Colorado 80221
Received a notice that I had missed important certified mail. I used the QR code, and put I wanted to pick up the certified mail. Get to the post office and they cannot find it. The "supervisor" told me the mail carriers are working late to deliver our mail ( which we rarely get) and he must have been tired and put it in the wrong spot. Basically too bad, so sad we lost your mail but boohoo feel sorry for us. Absolutely ridiculous response to losing certified mail.
I received emails saying 2 packages were "Out for Delivery on January 17th. Had a package delivered on my porch on January 17, the second one was not. Low and behold, I received an email saying the package was no delivered because there was no access to my yard. The mailbox is on the sidewalk, not in the yard, and the Postal Worker had no problem delivering the other package on my porch. Sounds like the person forgot to deliver the package and upon return to the Post Office the package was discovered, and the bogus excuse was scanned in. Also, the email indicated that the package would be delivered on the next business day. Here is two days later and the package has not been delivered yet.
Can you please help to repair the P2 for packages at the mailboxes 5314-5326. The key is hard to put into the keyhole. Thank you.
Donna Kroll
303-458-6270
Horrible... Late, missing mail , packages not delivered.. excuses. Theft.. your message said I would be getting my package late at 9:00 pm so I wait outside for it , its raining I wait until get a message at 11:35 pm saying my address is wrong (lie). And you are sending my package back to t the sender,
I recvd email tracking telling me my small pkgs were put in specific location n they were NOT. Why would I get this if they were NOT?
Did not come in todays mail either. Sometimes our mail is put in neighbors box.
Pecos station doesn’t deliver packages to secure mail room or to doorstep. Many excuses and not following regulations!!
The regulations for parcel delivery are found in Section 32 of the M-41, a copy of which should be at every carrier case. For foot routes, M-39, Section 321. 4 states in part:
...If a parcel does not fit completely within the mail receptacle or parcel locker (when available), determine if someone is available at the address by ringing the doorbell or knocking on the door. If no one is available to receive the parcel, follow the procedures in 322.311 and 322.312.
For motorized routes, M-39, Section 322.31 has virtu- ally the same language.
These instructions make it very clear that when a par- cel is too large for the mailbox (or parcel locker), delivery must be attempted at the customer’s door. Only when no one is available to receive the parcel are carriers author- ized to leave the parcel in a protected location or leave a notice. Section 322.311 states:
All use the above information when you write your complaint about the non delivery of parcels, at USPS.com, customer service, contact us,
Mail Theft Is On The Rise....Any Employee Needs To ALSO' CHECK FOR NOTES POSTED ON MAIL BOX'S FOR SAFETY...POSTED at 12:22pm. On 6-15-20-17 Mrs. Of THE HOME! IDENITY THEFT ON FILE