Lancaster Ave Post Office

1500 Lancaster Ave, Wilmington, DE 19805

Contact Numbers

Phone: 302-654-0725
Fax: 302-654-0624
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 6:00am - 6:00pm
Tuesday 6:00am - 6:00pm
Wednesday 6:00am - 6:00pm
Thursday 6:00am - 6:00pm
Friday 6:00am - 6:00pm
Saturday 6:00am - 4:00pm
Sunday Closed

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 4:15pm
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Rodney Sq
500 Delaware Ave Ste 1
0.7 mile away

Montchanin
101 Stone Block Row
1.1 miles away

Greenville
3801 Kennett Pike Ste A101
1.7 miles away

Rockland
700 Rockland Rd
2.0 miles away

Reviews

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We have not received mail in 5 days. We’re waiting on some important mail. We have seen a mail truck here in Canby Park estates.
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It has been 5 times that the idiot mail person put mail in my mailbox and did not take the outgoing mail out. there was also a bov there for outgoing mail that they did not tkae lazy pieces of sh--
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We have not had any mail delivered for 3 days now. What the hell is going on? Every time our mail cattier is off or sick. No mail for us
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I hate this post office! They never respond our calls for no reason!
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Have been without mail delivery for over a week. Understand there is a shortage of carriers. May I suggest notifying residents who are in the problem areas that weekly mail will be delivered on (name a day; I.e., say Wednesday)! That would be better than getting no mail. I would think most people would be alright with this! If they’re are not, offer to have them come in daily to pick up mail. I think they would get tired of that real quick. I know the post office staff are union employees, but this may take some pressure off of those who are still doing their job. At least until this staffing shortage is resolved. Just a suggestion! Or if not weekly, try 2 days a week
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In September 30, my package was delivered to this office, and it didn't arrive. [number removed]699 Ion Bujenov 612 N Colonial Ave ste F, Pesoto LLC MLD31053 Wilmington, Delaware 19805-1904 United States Please send the package
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In 15 september mypackage deliverd to this office And the package still hasn't arrived. tracking code 9200190221582747887774 First name: IRAKLI Last name: ANTIDZE Address 1: 2601B W. 6th St Address 2: Inex Group IG38328 Town / City: Wilmington State: Delaware Country: United States Post Code (Zip): 19805 Phone Number: 302 502 2455 Send me my package. Do your job
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Answer the phone!!! Plain and simple… this office has some good employees but there seem to need a restructuring of personnel there who really want to work and service the community, instead of working for a paycheck! With all these complaints there is no way a person there can feel good about their job! Something is broken and there is a disconnect between the employees, how they do their job, and how it affects the community! SMH… it sad really!!!
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The current carrier for our complex does not come in the office to pick up our outgoing mail or the mail that we received from other tenants because the mail is not placed in the right mail box. Please, correct this situation ASAP!
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Have not had mail delivery in five days. Worst post office ever. Lived here 25 years and can remember when our mail person Kevin delivered the mail every day like clockwork. If you still work there, save us Kevin!
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I have not received any mail for weeks now and no one else on my block have seen a mail person as well. I have called the people I am expected to receive mail from, and they said arrival date was to be on 06/23/22. I have been calling the Post Office for days then when it rings no one answers the phone and then when you call back it is busy. I can't believe that it is so many people who is not receiving mail it is crazy. They have to do better we have no clue as to why we are not receiving mail. About to make some higher up calls.
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I AM THE PROPERTY MANAGER AT MAPLEWOOD APARTMENT AND THE MAIL HAS NOT BEEN DELIVERED OR PICKED UP IN A WEEK????? THESE ARE ELDERY TENANTS WHO CANNOT GET OUT TO THE POSTOFFICE!! YOU SHOULD BE ASHAMED OF YOUR WORK ETHIC!! I HAVE COMPLAINED SEVERAL TIMES ON THIS ISSUE TO THE MANAGER AND STILL NO RESULTS!! WILL BE FILING ANOTHER COMPLAINT TO POST MASTER!! Asap
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you people should be ashamed of yourselves...look at all the complaints....think people are just making this up....wtff do your jobs...thats what you are paid to do.....guess next thing is to call congress.....wonder if you deliver to them....hmmmmm sad sad sad your mothers taught you better.........
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The mail has not been delivered to my home since 04/22/22, unbelievable and totally unacceptable. I pay my bills via the mail with a check and refuse to be forced to pay on line. I imagine Delmarva and Comcast won't be so happy with this when customers pure out their complaints. Union Park Gardens 2040 Clark Street Wilmington, DE 19805
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WHERE IS MY MAIL ??? I HAVEN'T GOTTEN ANY MAIL FOR TEN DAYS, WHERE IS IT ??? GEORGE VERNON TWEED 80 LOWRY DRIVE, WILMINGTON, DE 19805 302-547-6610
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You people SUCK. I scheduled a mail pickup and as USUAL....my mail & packages were NOT picked up. This has happened NUMEROUS times. My mail carrier always says, "the supervisor didnt give me the print out that says you requested a pick up." No wonder the USPS is broke. Crappy service by people who can't be fired.
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Why don’t you deliver mail on Monday’s? Waiting patiently but no trucks in the neighborhood. Thanks
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There was a package. Deliver to my house 206 .olga rd it goes to 208 Olga rd villone village
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Been trying to get someone on the phone for a half hour. Phone rings for a little over a minute and then goes to a busy signal. Worst service ever.
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Our regular postal carrier who delivers to Lancaster Village works out of the Lancaster Ave office in Wilmington, Delaware. We have politely asked her not to walk through our garden to cut across the yard to our neighbor. We ensure the sidewalk is clear and there is plenty of lawn if she took two steps toward the street. After several requests she still crushes emerging bulbs, plants, anything in her way. Postal employees have a tough job so we have not complained publicly but at this point it seems appropriate to add a review.
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I’ve been waiting on my mail for past two weeks and I’m in same area as post office why is it taking so long, I keep calling the number no one answers the phone and I’ve been tracking my package all this time it’s still taking long I just want to go there for pickup it’s taking too long for my package to come.
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My package was delivered to you in 19805 instead of 19804! please help me figure it out my track number is 9374889733009045881909 in the airpods package my address: 1604 E AYRE ST WILMINGTON, DE 19804-2515 if you don’t return my item i will contact the police
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For the past 6 months my mail doesn’t seem to make it to my mailbox, I’ve tried calling the Lancaster ave post office over and over again, but no one answers the phone, today I received mail for “ 117 chestnut ave apt B4, B2, A2 “ nowhere near my house, this is getting out of hand, I don’t live in an apartment complex, how do you make these mistakes everyday, they need to fire these idiots delivering mail, if they don’t want to do their job there’s plenty of people looking for a job
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I have not received my December credit card statement. I requested another be sent on 12/24 and have not received that. I just received an email from my credit card company stating that the US postal service is experiencing delays. I called the Lancaster office at 302 654-0725 five times and there was no answer and eventually the phone was disconnected.
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Packages are often listed as delivered but do not arrive for several days. Mail is often held for 2-3 days at a time. My postal delivery person is always talking on her phone during her deliveries and swears like a sailor. The phone is never answered and will actually hang up on you after ringing for minutes at a time. Worst customer service ever. This post office should be shutdown and absorbed another zip code. It would be better service for sure. I filed a complaint with the postal inspector general and I encourage everyone who has had this experience to do the same.
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my whole block on stroud street did not received mail, for the last one week. in browntown.
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I have not received any mail at my restaurant in 2-3weeks must be nice to get paid by the damn government and they put your mail in the trash
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I work for a business on Baltimore Ave and we haven't had any mail in 4 days!!! This is completely unacceptable. We are a business and have time sensitive mail that is coming in and going out. I have called the Post Office for 4 days in a row and all it does is ring about 20 times and then goes to a busy signal. The one day I actually saw our mail delivery person, I asked her if we can get our mail around the same time every day because we have business hours and she said to me "You'll get it when you get it!" Another time I called and got someone and made a complaint I was told "We are offering you a free service, if you want your mail everyday then get a PO Box"
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Please hire folks who want to work. All of Elsmere is complaining about mail delivery. Monday & Tuesday no delivery on New Road. When we have our normal person she is good & hustles. Or will this all end when the election is over?
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92612904851050541476309120...Was not delivered!!!
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You all lost my irs refund check by mailing it to wrong address.you got 2 days to find it.i come there and get it my self.oh and answer the fukking phones
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Since mail delivery from Lancaster Ave. Post office is almost non-existent, please advise times available for me to come pick up. The postmaster will be notified as well as elected officials. This has been happening since before Covid so don't insult me by playing a recording using this excuse. Not picking up what you're putting down!
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What is wrong with the Lancaster Ave post office. The service is terrible. When I track my packages it shows items delivered and but I don't received them until 2 to 3 days later. Several times I have found the packages on my door step after dark. I cringe when UPS forwards the packages to USPS for delivery. Also, I don't receive mail for 2 to 3 days. No weekly circulars for several weeks. Either the carriers can't read of don't care because I receive mail for my neighbors.
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I live in maple walk apartments and i am getting everyone elses mail but mine .I keep turning it to rental office . I need post master to know this
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have not gotten my mail for 2days
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I need to report my package arrived sliced open and box broken open and jewelry removed
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‼️Fraud Alert‼️ Someone from this office is passing the Priority Express Mail without signature to Russians scammers situated at the address: 402 Meco Dr Ste 103038 Wilmington DE 19804-1112 These people scammed thousands of $$$$ Police is notified!
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I hope whoever stole my North Face jackets from my January 6th order at this location is enjoying them. I hope you and your child were in need of them. I am going to be contacting the postmaster because this is the worst post office ever! They scan your packages and say they're delivered when they're not. I have a camera right on my mail box so I can tell exactly what they're putting in my mailbox and on my steps but I'm going to go as high as I can to file complaints on the thieves in this post office. I was told by someone this is the training facility for mailman and women but that's no excuse for the amount of theft of packages or they shouldn't make it on past that facility they should be fired. Clean up this mess United States Postal Service you know what's going on there's plenty of complaints online
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Trying to see about the stats of my P O Box cost and box number
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I need my mail delivered at a decent time.not 4pmor 5pm in the afternoon.why is my mail getting delivered later and latr each day?i need my mail today before noon.301 olga rd,wilm.de.19805
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I need to speak to the post master please call me 302 377-5852
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I would like to know why we do not receive the weekly circulars from businesses like others do..It has been weeks and more weeks since we got any. I know the route is done with volunteers after their regular shift but do they not have to deliver it all. Getting mail now at almost dark and some in the dark is bad enough besides leaving it sticking out of the locked box and letting it get wet on rainy days and prescriptions done by delivery. I am sure these businesses are paying for this service and it is not getting done.If they cannot do their job properly they should find other employment.
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not receiving grocery store weekly ads. 5th and broom st 19805
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The service at this post office is Deplorable. I have not received mail since the new idiot carrier took over the route. I have shown her the mailbox and called the Lancaster office and received no answers. Deplorable
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I have placed mail (cards) in the mailbox at the VA on Kirkwood Hwy. They never reached their destination. One was a birthday card to my son, with a gift card enclosed. The other was to a friend, cards were mailed on April 18th, I did have a return address on the cards. Is there anyone that can assist me, or is it just a loss.
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I am distressed by the failure of the 'mail forwarding' system in the Greenville 19807 area. We have been spending winters in FL for the last 15 years and had an excellent carrier (Paul) who had a brain! This is not neurosurgery -- forwarding first class mail should be in the realm of customer service. We had two spates of erratic service (i.e. no forwarding of first class mail) in January and March. I've spoken to Bob McD at Lancaster Avenue who indicated that he would check it out. Several neighbors in Barley Mill Courts have expressed similar concerns because of service (i.e. third class mail stuffed into mail boxes which gives notice that no one is home). Is there some more training that is necessary? I'd appreciate a response and a path forward that would give me more confidence in the USPS systems. Thanks. Marcia Raniere
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