Postal Locations

Received tracking notice that package was delivered Saturday 8/24 at 2:58 pm. Went to the box Saturday evening and Monday. No package. Went to the post office Monday am. Spoke to the mail carrier Monday afternoon. Both no help. They offer nonsense explanations but i am still out a package they lost.

Well more than a week ago, I gave one of the clerks in the Jog Rd Boynton Beach FL branch a COA (change of address card) asking that our mail be forwarded to us at our second residence -- in Ohio -- starting Friday, May 17, 2024. The COA was written correctly -- before giving it the clerk, I scanned it on my computer and I've checked it several times -- including today (May 22), --but the carrier -- I'm assuming it's a substitute for the regular carrier -- still keeps delivering mail to us at our first address. I, too, like others who have wrote reviews of the branch's performance, have tried calling the branch but no one answers.

I mailed 2 cards to Debbie Goldstein, and Grayson Goldstein 1964 Beverly Place, Highland Park, Il 60035 on Sunday, January 29, 2023. They were placed in the drop box and they were never received. The drop box was not full because it was Sunday so there was no problem and the zip codes were correct. Is it possible they are still in the post office? I have never had a problem with mail not getting to the proper place until now. Can someone investigate?

Still don’t answer the phone. No mail delivered and card to go left in box. No wonder why the p.o. Sucks now. Our regular guy must be off today. He always does a good job. Why don’t they check on the people filling in. Soon their won’t be a p.o anymore.

I have tried for 2 days in a row to call the Jog Road post office. I called for one solid hour every minute. Was transferred to the operator where the phone rang about 12 times and then just disconnected. One time over the past 2 days a gentleman did pickup only to hang up on me. I need to check into my mail delivery. This is a very important life line and impacts bills needing payment as well as money coming in. What is going on?

I got an email saying that a package was delivered to me at 11:34. I did not receive the package. You had my wrong apt number I am 101 not 102

Good service at the counter. Impossible to contact anyone at this branch on their tel number. Constantly rings. Very frustrating since I am a snobird and I have had problems with my forwerding.

NO ANSWER ON THE PHONE!!! I have completed a forward form for all my mail to start on November 5th. It hasn’t happened! I can go on with the issues I’ve had at this location. If only I lived closer to the previous location I would transfer my services back.

I cannot get through to Jogg Rd P.O. Please extend my hold mail for 5375 Piping Rock Dr. Thanks.

Have Premium forwarding but you are still delivering mail to house from which forwarding is to occur. You do not pick up your phone at Jog Road Post a Office. Please enforce Premium Forwarding, which I paid for. Forward from 12317 Laguna Valley Terrace, Boynton Beach, Fl to 12805 Lamp Post Lane Potomac, MD 20854. Order # o1404971363

TRYING TO PAY PO BOX 740781 AND NO ANSWER ON THE PHONE

Damaged mail was returned to me almost 2 weeks after it was mailed. A check for over $2100 was not in the envelope BUT the deposit was. How do you explain that ? I would appreciate a response.

This is the second time that an bill mailed at your location has not gotten to its receiver. I always take my bills inside at the end of each month for mailing. Once again the bill to Target did not reach them. It was mailed on 5/29/2019 and today is 6/7/2019 not arrived. I am charged a late fee plus a bank charge of $39.00 to stop payment. Your assistance in the matter is greatly appreciated.

The mail box was wide open and all mail was exposed. This should not happen.

please [number removed] my name is Larry Eisen Would like to exstend my change of address order to June 1 st 2019 my confirmation code 1827190000489230.. PS had trouble reaching you by phone. Please process my request Thank You Larry Eisen and please call me or ema, that this happen

Great service and wonderful staff

I NEED A MANAGER TO CALL ME BACK SINCE WE CAN'T GET THROUGH TO THE POST OFFICE. We had our mail forwarded in July and we still have not received anything. Please email me with a phone number to call someone back immediately. Thank you

I feel my complaint from the beginning of August was not addressed as the case # has not been closed out. The carrier took it upon themselves to stop my mail and label it "return to sender, not deliverable as addressed unable to forward." This cause a credit to disappear along with other mail. I was given a birthday card by a family member whose husband works in the post office this past weekend. She was concerned because she knew she had the correct address. When I told her the carrier acted on her own to change my mail, she said that is a serious offence.

Our mail has not been picked up for three days. I tried calling the Boynton Beach location at 6400 Jog Road at 561-740-7320 but the phone rings and then disconnects you. Can you give me a number (not an 800#) to call to try to have my mail picked up? Thanks. Lisa Stoler, Clubhouse Director 561-734-0113, Aberdeen East, 5700 Jog Rd., Boynton Beach, FL 33472.

Saturday after hours machine, charged me and gave me a near blank postal label for shipping, could not be used. Arrived 3 minutes after closed on Tuesday and spoke with Edward (manager?) said he was, but refused to help me because he said the post office was closed, even though there were 8 or so people in line to be seen... asked me come back another day, was going to take a long time to resolve my issue, I told him it's very hard for me to arrive before 6 because of work and he said to come back, I told him he was an asshole and he said he was going just about to help me but now that I have become belligerant he wouldn't and I had to leave THIS government facility or he was going to call the police, He had already refused to help me this day... so I left. Edward needs a lesson on how to treat customers.

Every Monday we get the wrong mail. Every Monday my mail goes to the lady across the street.... The carrier is listening to music can't hear, or chooses to ignore the people who speak to her.... Our boxes are labeled, perhaps she cannot read? Can we have a different carrier?

The mail delivery should have been forwarded. For the last three weeks various pieces of mail some 3rd class have been STUFFED into the box to a point of not closing. Would it have been to much to bring the items to the Post office for later pick?

Palm Chase Lakes Boynton Beach, Fl 33437 CARRIER KEEPS MESSING UP THE DELIVERIES!
No Unit gets the correct mail. We all need this to be taken care of. Thank you

Went in last minute .I know.but the Asian lady was very rude and yelling no more you come back ,that lady is holding up already. so rude she could have said it a lot nicer and yelling were closed ..they should have locked the door then not happy at all happy I'm moving so this will not be my post office anymore