Terrible service. Requested my mailbox when I moved in to Highland Chase & it took a week to do it then none of the keys they left on my doorstep worked. Called several times on multiple days without anyone answering the phone. Visited the office & the uh told me they’d be able to come by at 5:30 that day but never showed up or called. That was on a Friday, called Tuesday morning & someone answered & said they are terribly understaffed & the person that does that called out so there is no one that can help. There is no way for me yo get my mail, but the hard leaving a note for someone tomorrow… I’ve been here almost a month & still haven’t been able to get my mail or access to my mailbox.
Just suck, I changed my address and y'all still can't get it right and nobody to answer my questions. I change my address with USPS IN JULY 2021 AND U MANAGE NOT TO SEND THE FREAKIN IMPORTANT MAIL BUT YOU SEND THE FREAKIN BILLS. BESIDES I HAVE ABOUT 4 DIFFERENT MAIL DELIVERY PEOPLE, THIS COULD BE WHY I DON'T GET ALL MY MAIL. I CALL YALL CAN'T GET THRU, IVE BEEN TO YOUR OFFICE AND YALL MANAGE TO STILL SABOTAGE MY LIFE UP.
Lakeforest office has the most rude people working there .ms.thomas is the worest. Have not got our mail ,but once in the last eight days.Road work being done,but carrier could still get to our boxes But I guess they cant walk a little ways.They had my childs heart meds for four days before I could get it fromm the carrier.Had go pick it up.And they dont answer there phones.And they was just given all that goverment money.
Haven't had any mail since Thursday, but my informed said Fri. Sat , Mon, Tues, I had mail but they say the mailman is delivering it but this has never happened. I asked the USPS where's my mail and went and complained and they said informed delivery is never correct but long as I had it the mail that they said I had on there it was always in my mailbox.
My package was delivered to another address that had the same address numbers as my address. I was physically standing at my mailbox on day of delivery waiting on my package. I live on RR009. This was Thursday 7/26/2018. Tracking number 9261292700817169473361.