If I could give this office zero stars I would! I have been trying to get in touch with them for days and the phone only has a recording which doesn’t allow you to speak to a human, nor leave a message!
I have had 2 packages sent to my home and not delivered, to make it worse the mail person is supposed to scan the packages when delivered which the last one was at 3:ooam
This tells me that someone in the post office is stealing my packages,
The service is horrible!!!!!
They don't pick up the phone.
Next step is to contact the US Postmaster General Louis DeJoy.
Ph: 202-268-2000
Address: 475 Lenfant Plz SW, Washington, District of Columbia, 20260, United States
Terrible. I'm in the hospital and my mailbox probably full. I don't want my mail to be returned to sender as was done last time I was in the hospital . I tried 6 times just this morning to call the number given. They never ever answer the phone.
I would like to thanks my mailman delivery for many years. His last day would be this Friday, May 21, 2021. Execellent customer service, respectful, serious person.
We don't understand, why he being transfer to another route. Always the best for his new journey, for him and his family. God bless all the employees they work 365 day, rain and shine to delivery the mail to all the house and business.
My package is in this post office for a month ago. I called like 50 times and they never answer the phone. It's frustrating when you live in another state and can't go there.
we are having problems with the mail delivery. every time our regular mail man is out on vacation our mail gets delivered to a neighbors house that has simialar address and vice versa.
we have gotten their medicines and other important mail and they my new psssword!!. i dont know where else is our mail delivered because not all neighboors are nice enough to bring us our mail!
Estamos teniendo ploblemas con la entrega de nuestra correspondencia,desde que nuestro cartero fijo se fue,los suplentes estan haciendo mal trabajo esta cuadra es de personas de la tercera edad y tenemos que ir llevando cartas a las direcciones correctas y buscando donde estan las nuestras,a mi me dejaron una W2 que estaban ellos esperando y dejaron un bill mio y el statement del banco en otra casa,el mes pasado no me llego un bill.Si su oficina no tiene la capasidad de hacer bien su trabajo digame a quie tengo que llamar pues ahi no contestan el telefono y no se puede dejar mensaje.
The millennial substitute of my regular postman failed to deliver my mail this past Friday & Saturday! I'm trying to call to complain and make sure he gets fired & I get my mail today and it just rings then hangs up without anyone ever answering the phone. Banana Republic... They need to hire older responsible individuals, not lazy goofy, millennials who smoke pot all day and fail to pay attention to what they're doing!
This is the worst customer service ever. I call the phone rings like 20times and than it hangs up. Why are we paying taxes to have people working there and they cant even answer the phone. When I get out of work they are closed. This is bs.
Called the post office for over an hour and over 100 calls, Finally was able to have an agent answer the phone, only to hear HOL, Agent didn't even finished her statement before placing me on hold for another 45 minutes. While still being on hold from their 1800 number, Poor customer service. All of this to be able to track my packages that was claim to had been deliver
What a difference! I want to thank Wanda who helped me last week with my packages. She was friendly, knowledgeable and treated me with courtesy and respect.
Kudos!
I was at my house with surgery on my leg the mail representative never knock at my door just left sorry we miss you I wonder was easy for this person to leave me the paper and go o maybe was in a hurry but I'm not happy what a bad service