Postal Locations

No one answers the phone. The phone tree is of no help. When you ask for a person it disconnects. COMPLETELY USELESS! Thank you for NOTHING. If you're actually looking to speak with a HUMAN being don't bother calling.

No one answers the phone. I have been calling for 3 days. please email information on how I can get my mail forwarded. It has not come to the proper address in 3 months.

This branch has a lot of service issues. No ONE ever answers the phone or they hang up on you. Go to the lobby and the lines are out the front door. I have tracking on a package which stated delivery attempted and the driveway was not accessible. Same day my mailbox is full of junk mail that had no issue showing up. My address number is on a busy road and post office located my box on side street so mail carrier is safer at the mailbox when stopping. However, they now come to my box twice because the sorting does not put my mail next to the guy across the street so they can stop once. My driver drives around without dropping package on first pass and when they realize they have to back track they just say the heck with it and don't deliver. Putting "driveway not accessible" puts the error on me which it isn't. Note should say "I did not do my job right and when I noticed it was too close to going home so I do not care about your delivery and you can wait till tomorrow" I left to get home early so this package would not be on my porch all day. Sorry organization, I cringe every time I order anything and the shipping says USPS

Can’t get anyone on the phone, there are some issues that may need to be resolved with an agent only. Therefore a one star service.

I AM SO SORRY FOR EVERYBODY POSTING HERE WITH SO MANY TROUBLES! PERSONALLY, I AM IMPRESSED WITH ALL THE POSTAL DELIVERY PEOPLE WE HAVE HAD FOR YEARS, FRIENDLY, ALMOST SPOT ON TIME, HELPFUL, THEY SINCERELY CARE! NOW AT THE PADDOCK POST OFFICE THE LINES CAN BE LONG AND TAKE TOO MUCH TIME BUT DEPENDS WHAT TIME OF DAY! lIKE ALMOST EVERY BUSINESS THESE DAYS MORE STAFF WOULD MAKE A HUGE DIFFERENCE AND WILL ALWAYS HOPE THE POSTMASTER CAN HIRE MORE STAFF BUT I HAVE FOUND THE OVERWORKED PEOPLE ON THE COUNTER VERY HELPFUL + FRIENDLY, NEVER ONCE HAS ANYONE RUDE OR UNPLEASANT AND HANDLING THE LONG LINES I AM SURE IS STRESSFUL! I AM 74 AND SINCE A BOY I HAVE LOVED THE U.S.P.S. 90% OF THE TIME AND WILL REMIND EVERY WORKER AT EVERY BIZ IS HUMAN AND RARELY MAKES BIG MISTAKES BUT GLITCHES HAPPEN EVEN IN THE VERY BEST-RUN COMPANIES! SO I SAY THANK YOU TO THE LARGE MAJORITY OF WORKERS WHO ARE TRYING THEIR BEST AS THEY HAVE PRIDE IN THEMSELVES AND THEIR BIZ! ALSO, A SMILE AND CHEERFUL ATTITUDE MAKES A WORLD OF DIFFERENCE IN LIFE IN GENERAL! THANK YOU SO VERY MUCH 90% YOU ARE EXCELLENT!!

i am regularly not getting my mail on time ( sometimes not getting mail at all for days. Due to the delay of my mail, i have to pay late fees on many of my credit cards..... what is wrong with mail delivery.

I forwarded my mail and set up inform delivery. All my mail that was addressed to my new address I have no gotten including my DL that was out for delivery 3 weeks ago. None of my mail that was showing out for delivery that was being forwarded has showed up also. All the mail address to the previous renters with this address is also not showing up. I have live in this house almost a month now and have gotten mail only 3 times. My husband also did the forwarded mail but went to the post office and was told to put the information in the mailbox and he would get a slip back and here we are 3 weeks later and still hasn't gotten it and still has got no mail. I ended up having late fees because I never received bills that had information on it that would allow me to set up the online account. My husband has watched the mail carrier and even said they looked confused and lost. The 1800 number tells me I have to contact the officer near me, yet they never answer the phone. So where is all my mail going cause amazon has had no problem dropping off my mail from them yet the post office cant seem to do the same!

I tried calling 5 times, each time no one answers and the call hung up. Most people work the same hours as the lobby at the post office, so not having someone available by phone is terrible service.

A package was mailed to me on 7/21/23. I live in Brighton, CO. 7/21/23 9:45 am - Tracking number provided 7/21/23 12:40pm - Pre-Shipment info sent USPS Awaits Item 7/21/23 1:06pm - Delivered PO Box, Ocala, FL 34474. My name and address in Colorado is clearing on the label as the delivery address. WHERE IS MY PACKAGE???????? I too, have called repeatedly and no one ever answers. I called the main USPS and was issued a number of #53294216. This location is suppose to be looking for my package and suppose to get a hold of me. NOTHING SO FAR!

Worst "service" of any PO I've ever seen. I called 6 times over three days. No one answers the phone when trying to get help, just automatically says "No representative available" and hangs up on you. I've had a package stuck in Chicago facility for over two weeks now with no resolution.

Slow service. 16 people waiting in line and one clerk. Finally another one shows up and wants to chit-chat instead of doing his job. They need more help or better help.

I would like to know who left my package in front of my garage door yesterday and not on my front porch(like usual). Also they rarely ring my doorbell with their deliveries and never answer their phone. This post office is terrible !!!!!

Delivery service for po box.

Here we go again....Signature required package classified as not at home: they never rang the door bell or knocked on the door, we were at home. Another package returned to sender due to address issues - seriously, its the same address as it has been for other packages that were delivered. I guess its the laziness once again starting up. Had at one time has a post office box at the post office to stop this crap and they lost a package in the post office for a week saying it wasn't delivered to them by UPS - so wrong, the post office lost it. TIRED OF THIS - DO YOU JOB CORRECTLY.

I have not received mail in two weeks. My mail carrier has been seen passing by my house. I have been waiting on a tag to come into the mail for a vehicle and some packages that were supposed to come USPS and never showed up. This mail carrier is not doing his job. I know I have mail that should be here so where is it????

My held mail was to picked up on 9/22/22 but it appears to have been delivered as we found it in our mail box on the 21st. Can't get through via the telephone as it cuts off after about 20 rings. Our daily forecast for mail yesterday showed 4 items which were n ot delivered as no mail was left. I did leave a note for the carrier yesterday which he picked ujp by did not note for us if mail is at the PO for us to pick up. It is a distance for us to drive there and we n eed to know if our mail is there or not?

I have received mail from a different address twice this week. We live at 6670 SW 94th Circle. The mail is for 6670 94th Terrace Road. Twice I have put it in our group mail box with a note that this is not this address and twice it has been shoved back into our mail slot. How do I get misdelivered mail sent back to its' correct location. How do I get our carriers attention? Or do I put it in the slot for outgoing mail with a note on it. Please advise. 517-358-1708

Today is Friday, July 8th and for the past 3 days, including today, no mail has been delivered. Please check and let me know. Thank you.

Just was asking a question about packages and lady was rude and kept going with a nasty undertone when was I Agreeing with her she just kept going Rudely Horrible customer service

- package said delivered - was not, either in someone else's box or carrier took it, no phone answered at post office - package said delivered - was not, the carrier put in someone else’s box, thank goodness they left it at my door - package said delivered - was not, post office said they never received from UPS and UPS said it was delivered to post office, 7 days later post office finds the package after i file missing package with company ordered from - mail - GREEN card stating box was vacant - and its not. Tracked carrier down and asked why and no its not vacant. Carrier “well you put your mail in the out box”. (I have no tolerance for stupid comments). Ask him how and why would i do that since I never got the mail - he admitted it was probably put in a wrong box and they put it in outgoing mail. And told him take back and tear up that green card. Got supposedly post master on the phone and informed him of all the issues (which he seemed too busy to talk) said he would address it with carrier (not our normal carrier btw). - its not an easy job but its also not great service. My tax dollars pay for this. Seriously?

Please, please answer the phone. My held mail was NOT delivered on 12/27. Two days late. Have NO idea where it is. Answer the phone.

Please answer the phone!

I agree answer the phone!

ANSWER THE PHONE!!!!!!

I have been calling the Paddock post office for the last 10 days. Phone rings exactly one minute and 31 seconds then hangs up. I simply want to know if they deliver the 34481 zip. I am moving to the area in 4 to 6 weeks and want to forward and hold my mail.

No one is answering the phone... I have been calling since 9:00 a.m. My mail is not getting picked up and they are sending my mail back to the senders... I have the worse mail person!

The phone was not answered !!! Not good

For the past approx seven days the mail has not been delivered until anywhere between 6.30 and 7.15 pm to my location in 34473. For the several years prior it has always arrived between 1.00 and 3 pm. This is very frustrating for a work at home person and I hope it does not continue.

THEY NEVER ANSWER THEIR PHONE, TRIED FOR 2 DAYS THEY ARE WORSE THAN THE IRS HAVE TO DRIVE 9 HOURS AND 45 MINUTES JUST TO GET A FREAKING ANSWER TO A QUESTION. OTOW NEW CONSTRUCTION AND THESE FOOLS DON'T HAVE THE ADDRESS.... GAS, ELECTRIC, WATER, LIBRARY, TAX ALL HAVE IT!!!!

THEY NEVER ANSWER THEIR PHONE, TRIED FOR 2 HOURS THEY ARE AS BAD AS THE IRS HAVE TO DRIVE 45 MIN AWAY JUST TO GET A FREAKING ANSWER TO A QUESTION. THEY HAVE MY MAIL ALL SCREWED UP....

Since I left Ocala permanently on 2/2/2021, my mail has been messed up. Ocala P.O. did forward the mail that they had originally held. But then the Montgomery Village P.O. began forwarding my mail to Ocala again--for no apparent reason. I have not received that mail that was recently forwarded to Ocala and some of that mail I desperately need. Help!

This is the third time the Postal Service says they attempted to deliver some thing while I’m sitting at home literally watching the street and no one showed up. I think they label it attempted when you’re lazy to come through the gate or they run out of time. I’m waiting for something that should’ve been delivered today by Amazon and I got screwed and I’m not happy. You suck!

not going to be a good review . I live in On Top Of The World , Weyborne Landing and I have not received mail in 2 days, I have a piece of mail in my box waiting to be picked up, NOTING, I can't even get through to the paddock office for answers, what's going o???????

I hope review means good or bad. As of today I have 5 pieces of mail missing. Two of those I need for tax prep. The post office does not answer the phone nor do they respond to missing mail notices. My neighbors won’t bother to find the address when they get mail not theirs. So, mail missing, personal information available to whoever received it and the post office denies any responsibility. An in person visit is warranted!

I found a nice passive aggressive note left in my parents old mailbox reading “*MUST BE CHECKED AT LEAST EVERY WEEK - NOT ONCE A MONTH 🙂”, and then taking all the mail back...they’re dead now and I’ve been doing the best I can since I don’t live there and am trying to work things out...so thanks. You’re all terrible people.

I did a postal change from PO Box 435 Ephraim WI 54211 to 8574 SW 60th Circle Ocala FL 34479 To srart as of Dec 5, 2020. I hace contacted Ephraim post office and they informed me all my mail has been forwared. But todate I haven't received one pice of mail. Also Paddock Post Office refused to anwser their phone. Also the USPS service line is imposible to get service.

Trying to call sat morning .. no answer .. let ring 9 mins. Thank God fedex.,, amazon... and UPS isn’t ran as sloppy as the post office... or they would be in the red S has the post office has been for years ... very sloppy job,, post office ... gov. Employes...😜🤪😜🤪

I just received my small box and it was totally crushed and opened. Thank God it was yarn. But I have never received a box like this one, totally disheartening. I have pictures.

I have tried to reach someone by phone. I am missing 2 packages and the seller suggested doing a GPS Trace. Nobody EVER answers the phone. They haven’t for years. Is that legal?

I'm hoping our mail will get picked up and mail will be delivered today (10/13). I watched the driver yesterday which I believe was a new driver, drive right through our cul-de-sac, not even go through the adjacent cul-de-sac and drive right down the road and never made a stop. Our flag was up. This is a first as the drivers that deliver in Oak Run have been fabulous. Thank you,

No mail delivery for 3 days in Stone Creek. What is going on. As tax season is com6to a close no faith that mail will be picked up or delivered. All my neighbors have the same problem. Will be sending a letter to the postmaster general. This is not acceptable

Put in a temporary change of address on May 9, 2020 to forward Mail as of Nay 30, 2030. As of June 12, 2020 I have not received mail at the temporary address. I received the conformation the USPS receive the temporary address change. Please check on this.

I have been trying for over two weeks too contact the Paddock Mall Post office, they NEVER answer the phone.

I've lived at this address for 3 years. I've experienced problem after problem having my mail and packages delivered correctly. At least 11 times by mail was delivered to the wrong address. Only 1 of those time the person who received my mail brought it to me. While on at least a dozen occasions I've received another persons mail. I always look at the address and take to the address if the address is in my neighborhood. If not I write "Put in the Wrong Mailbox" I never write wrong address on the package. After not receiving medication that I had ordered 3 weeks ago yesterday I checked the mail order company. I discovered on 4/25/20 my medication was sent back to the sender. The addressee was not know. I'm not the only person who had this issue. Our entire neighborhood which is Cherrywood in Ocala has this problem. I need this medication. It has been reordered and should reach the Paddock Post Office by 5/8/20. Please tell the person delivering the package to put it in the correct mailbox or leave it at the correct house. I've tried calling the Paddock Branch Post Office at least 50 times in the past 2 days NO One ever answers the phone.Call me when you have the package and I will come get it. I need the medication!!!!! There is no excuse to deliver the mail to the incorrect address!!

Postal Service has gone downhill. I have been waiting for a package. It was supposed to arrive on the 4th, I get email saying per customer request to hold at PO. Well the carrier lied, I never said such request. Mail hasn’t come in this area for 2 days. I have cameras to prove it!! Post service DO NOT deserve raises!!!

Paddock USPS is non-responsive for any kind of situation. I am looking for a package that should have been delivered but no one in the office can find it. tracking report shows USPS has it. Very bad service and no package.

I’ve been calling this post office for 2 days straight every other hour during the hours they are “open” and not once have they picked up the phone. They have one of my packages and the tracking number claims it was supposed to be delivered yesterday and it is still in transit. I’m very tired of it. I would honestly just like to know when my package is going to get here and if my is every going to get delivered.

Missing 26 pieces of mail, no satisfaction from supervisor. Been to post office to inquire over 6 times in past year. Since they changed routes we get mail after 5:30pm or it goes to neighbor 1/4 mile away who brings it to me. Glad for good neighbors. Contacted my Senators hoping they look into it.

Yesterday I put an envelope containing a bill and check on my post box with the flag up. Later my neighbor found it in her back yard. The carrier had picked it up as the flag was down. I just chalked it up to the wind. Today I found 4 pieces of mail in my mailbox addressed to my neighbor. I don’t know who got mine. I took his to him. I tried repeatedly to call the post office but no one answers. I tried to call the help line and the wait time is 59 minutes. Any suggestions?

Terrible. Mail scanned out for delivery, but never scanned delivered (and never delivered). They don't answer their phone - it hangs up on you.

I changed my address a month ago. I have my sister checking on my home. She found a large green notice in my mail box stating “ HOME IS VACANT, DO NOT DELIVER MAIL”. My sister stays at the house from time to time to keep an eye on it for me. This notice in the mail box has me very uncomfortable. Stating that “Home is vacant “,. And the post office already has my mail being sent to my new address. No need for that notice in the mail box, it invites thieves and crime. PLEASE take it out . Thank you

This is the fourth day I have not received mail. I called this a.m. and you told me I had 3 pieces of mail to be delivered today... So WHERE IS MY MAIL.????????????????????????

I've been getting mail a day late since we got a new carrier. I've been getting all sale and junk papers on Wednesday like the Winn-Dixie add. Which all of these normally come on Tuesday and normally I get my retirement check on Wednesday and have for the last 6 years since I've lived at this address and now that we have a new driver the mail is a day behind. Ocala SW 60th Ave. Branch

1) Having a dilemma with mailbox and 2) no one answers the 8188 number to get help..... it simply goes to beeps. I need assistance fast as bills are not reaching box since postal worker will not deliver

Why is the phone never answered at the SW 60th post office in Ocala, FL. The phone rings and rings and finely go to busy. Called several times and the same thing happens. Where are the employees? Betty Behrens

Sat was the published food drive. We put a bag of food on our mail box and it was never picked up. The card notifying us of the food drive was delivered. We went out and bought food for the drive. In the neighborhood there were many mailboxes with food which was not picked up. What happened?

AGAIN --- I was physically present IN MY HOME all day 3-12 --- then today I get an email from amazon apologizing that they didn't want to leave a package unattended yesterday!!! that's BS! NO doorbell ring --and IN FACT NO MAIL at all!!! so I guess we are now TOO LAZY to get out of the car and deliver? couldn't even leave regular main in the box---then LIE about it!!! this happens over and over again

Why does the Paddock Post office have a telephone? I called over 30 time beginning at 8:00 a.m. until 11:00 a.m. and never got and answer.

I live in " On Top Of The World " in Ocala, and our mail center is located on S.W. 96th avenue. Our regular carrier ( truck #6422118 ) is a horror. She not only has a nasty attitude, but never delivers our mail before 5 p.m. and usually much later than that ( last night 8/31/18 my mail wasn't in the box until 7:10 p.m. Afew months ago, I poked my head in the door at 4 : 30 p.m, and politely asked if my side was finished. I got a nasty " No it is not, and if you came after 5 o'clock, you wouldn't have to make two trips " She added, " 5 o'clock is standard." Well, last night at 5 : 10 p.m. all that I found in the box was supermarket circulars, so to be sure that was all, I once again poked my head in the door, and politely asked if that was it. At first she glared at me with rage, and then ignored me. When I waited for some respect, she finally yelled, " Do you see how much mail I have here ? ! " There's only one of me, and 900 of you !!! I finally just left and came back just as she put it in the box at 7 :10 p.m. It reminded me of the time that she took out the front of my lawn in the rain and kept going. When I drove to the mail center and asked her about it, she told me to complain to the post office, or get Top Of The world to fix it. Well, the post office sent an inspector out, took pictures and had me hand write a complaint, and told me that she'd be in touch with me in a couple of days. Guess what, nobody bothered to contact me, and I ended up paying for the damage, without so much as an apology. To conclude this, whenever the substitute works, we ALWAYS have our mail no later than 4 : P.M. and most often 3: p.m. or earlier. She is extremely pleasant and well liked by everyone.

Filed and received confirmation of a change of address and forwarding request days before my move, but just found out from my neighbor, after only receiving several pieces of mail at my new address, that mail is still being delivered to my old address. And as others have stated, it seems impossible to contact this office - just a constant busy signal.

I filled out a mail hold card for when I will be going on vacation. I put the date on the card that I wanted my mail held for, but the incompetent workers you have put it on hold now. I called this branch. Talked to the manager,he said my mail would be delivered. Never got it, called again and he said someone would deliver it to the house. Still didn't get it. I have to cut my business trip short to go home to get this straightened out. When I was talking to a postal worker. I was talking and he kept interrupting me, I said isn't the CUSTOMER always right. He told me NO, the CUSTOMER is never right. Great Customer Service. Not at this branch.

so many problems with this mail courier!!!! too many times the mail will come way too late, or not at all! as a matter of fact, i've ordered something (using a tracking number), and it shows that the item was received at the post office on thursday at 10 in the morning. I'm writing this on saturday night, checking the status and it still shows that it's in the post office since thursday am. their service is horrid!!!!!

we get our mail delivered any where from 3:00 PM to 7:00 PM sometimes as late as 8:30 to 9:00 at night. I believe that is just a little bit ridiculous. once in a while we don't get any mail or pick up at all. as usual our tax dollars being spent, but not wisely.

Many problems with mail delivery and pick up. As an eBay seller, I've had to pay out 4 times (in refunds) for the past 2 months for packages arriving damaged. My mail lady has refused to pick up my packages from my mailbox. I know she broke a pair of prescription glasses that were delivered. I Just can't prove it. As an eBay seller for 20 years I've never had issues like I have now since moving in the area.

Summer replacement / fill in is horrible For 3 days have gotten other peoples mail - NONE of my own ! When I put these items back in the box and marked delivered to wrong address - they were still in the box - but the red flag on the box was pushed down. Can we please have our regular carrier back. I am expecting an important letter and with this kid who knows where it is.

They stole a package of mine too.

they sole my package

The Paddock Branch Post office offers lousy service. They never answer their phone no matter how many times I try to call them!