West Palm Beach Post Office

3200 Summit Blvd, West Palm Beach, FL 33416

Contact Numbers

Phone: 561-697-2165
Fax: 561-697-1970
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 8:00pm
Tuesday 8:00pm
Wednesday 8:00pm
Thursday 8:00pm
Friday 8:00pm
Saturday 7:00pm
Sunday 7:00pm

Passport Walk-In Hours

Monday Closed
Tuesday Closed
Wednesday 8:00am - 9:00am
Thursday 8:00am - 9:00am
Friday 8:00am - 9:00am
Saturday Closed
Sunday Closed

Passport Appointment Hours

Monday 9:00am - 4:30pm
Tuesday 9:00am - 4:30pm
Wednesday 9:00am - 4:30pm
Thursday 9:00am - 4:30pm
Friday 9:00am - 4:30pm
Saturday 1:00pm - 3:00pm
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*Appointments are required outside of walk-in hours to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 10:00am - 6:00pm
Tuesday 10:00am - 6:00pm
Wednesday 10:00am - 6:00pm
Thursday 10:00am - 6:00pm
Friday 10:00am - 6:00pm
Saturday 11:00am - 3:00pm
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • Lobby has Vending
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

West Palm Bch Window Unit
3200 Summit Blvd
0.0 mile away

Palms Central
818 S Military Trl
0.8 mile away

City Place
1040 Okeechobee Rd
1.9 miles away

Palm Bch Carrier Anx
1040 Okeechobee Rd Ste 100
1.9 miles away

Reviews

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I mailed a certified letter, return receipt, from Lecanto, FL, post office on June 25, to Boca Raton, FL. It has been sitting in this distribution center since June 28 and has not moved! I was told it would be delivered by June 28 and I was happy with that. Here it is, July 3, and I am so upset that it still has not moved, let alone been delivered!! Could someone please explain why the delay? Had I only known, I could have driven there and delivered it myself faster!!! Please, please, please take care of this matter. Thank you!
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Came there Sat. Aug. 26 to mail three flats on the self service machine. The labels fell off the envelopes, would not stick. go in the lobby and the Spanish guy on west end counter just says get in line. Waited half hour and get a black gal 4 stations down. She would not fix the problem nor give me three little pieces of tape to secure the postage labels that cost me nearly $10!. She said I had to buy new labels or buy a role of book tape. Why? I already paid for the postage and I have several rolls of book tape at home I paid half for, so I don't need any more tape at your price. Guess you better bring your own supplies to this PO as they would not remedy their issue. the customer service here is awful the past few months. Why?
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A package was allegedly delivered to my house on 03/17/2023 @ 12:34 pm. There is NO SIGN of any package being delivered video reviewed. The only tracking # I have is ZD8100626238CD. PLS help
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My tracking number is RR807328367PE this package has arrived at the WPB facility many times and Keeps getting shipped out to other locations. This has been since December 4th when it arrived from Peru. Please stop the shipping to other locations if you can be so kind and hold the package I will go to the the WPB facility on Summit blvd and collect the package the next time it is delivered there. I don’t know where it was sent off to today but I’m sure you will get it back The zip code on the label should read 33435 Perhaps that is the problem Here’s my address: Gloria Wilson 203 NE 26th Ave 106 Boynton Beach FL 33435-1919 I will check daily for the returned package and drive to you to collect it Thanks in advance Gloria
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Help. I shipped several packages from Poland. 3 to N.C. and one to Palm Beach. For unknown reasons one of the NC boxes. Also was shipped to Palm Beach. I have tried to get help here in the US. USPS, no help at all. The tracking info for the lost package is Cp273689136pl. Poland advises they no longer have the boxes. That i should contact USPS. Which will save a lot of time. ISPS have been so uncooperative. The package was supposed to be delivered to 1444 Jevgerys Road Ste 306 Rocky Mount, nC 27804. I did get a reroute of the box 4 days ago. Then today same problem popped up. Being returned to Palm Beach. Which is President Trumps Residence. Can anyone fix this error? Thanks. CJ. Email. .
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3845 Victoria Dr West palm beach Fl 33406 Never received my package on the 16 th of July tracking #9361289677012814160487 I am not very pleased with your service
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Hi this is Gubens for the package you are trying to delivery the correct address is 929 S F STREET lake worth FL 33460 please
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I love all the hate how about you lazy fu*** try to do their job walk a million miles a days and try to sort out America’s mail to the right house how about give them credit
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called post office three times didnt even ring just cut me off. The postal worker delivering my mail is not putting it in the righ box at my developement. I have received others peoples mail and packages.Never had a problem with the person who delivered my for years until he retired, they just dont seem to care
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This Monday they had to give me a package, they gave it as delivered on Tuesday 04/20 and it was not like that, I have tried to recover my package and I have no answer, I made a claim and I have no answer I have gone to the office twice and they do not give me answer, they are to call me and let me know and do not call postal code 33411 Royal palm beach.
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No only will no one answer but they hang up on you when you do call. Tried 10 times, would ring and after so many rings they just pick up and hand up, will not even answer phone.
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No one answers. I called three times. No one answered. Why publish a phone number if no one answers? Worse than a third world country.
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Yes you're correct on that post office is ridiculous send a package 3 days 10 days it's still not there
• Replied to Post office on Summit

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Package mailed from Schaumburg I’ll to West Palm. Safely arrived. But they sent it to Edgarton KS where it sits for over 6 days- no answers at either location and the 800 number doesn’t seem to understand it WAS in Fla, they’ve lost it nobody can find it
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checking to see if recaptcha works
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Very poor service, only one person helping, rude, racist, and the wait is about two hours standing
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On Oct. 26 I sent a package from Highland Bch, FL to Pasadena, CA it was sent priority mail (not flat rate) paid $37 ..6 days later when I tracked it ...it was delivered to Boca Raton , FL..today it is in West Palm Bch distribution .....today is Nov 2...
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It’s the same thing happen to my package now today. Feb 26 it was sent to Ohio and it showed on tracker it left Florida now today March 7 it’s back in Florida West Palm Beach.
• Replied to kathleen W

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Someone has gone though all of the mailboxes on our street, taken stuff, and thrown everyones mail in the road. Who do I contact? I had a package delivered and it is not there.!!!! Please help!! Thanks
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On Sept 31 2016 (saturday) i lovingly mailed my son a box of perishable items and so other things that was of need to him. His mailbox is still empty. Another time a year ago I mailed an item to orlando also it had important information (taxes) It also never arrived. I do not have peace of mind and I no longer trust the post office.
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I'm calling them right now and no one is answering, it's been ringing for 5 min!
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everytime I call the post office no one answers
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That's true they make too much money for nothing
• Replied to alex


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