Postal Locations

I'm not shocked at the incompetence of the USPS. No one is held responsible for the way the mail is handled. They don't give a shit and it shows all the way up to the postmaster.

Sullivan and Ward, PC and all office in our building at 6601 Westown Parkway, West Des Moines, Iowa, have not received any postal mail in the last two days. I have tried calling and no one answers. Please look into this and let me know at 515-247-4701. Thank you. Valerie J. Owens, Office Manager

Left a notice saying that no recipient was home. In fact, I was home all day. They simply did not ring the doorbell or knock on the door. I have a Ring doorbell so they can't attempt to weasel out of it. They also have a tendency to call the cops whenever someone comes in with a complaint. Put simply, everyone at this office should be fired and blacklisted from every working in this industry again.

Barely answer phone. Mail hasn't been delivered in two weeks. This place is why people are losing faith in the US postal Service

Call repeatedly, no answer. Is anybody working??

I am a frequent customer of this Post Office. Out of the 100+ times during the year I use this Post Office, maybe 2-4 times I encountered issues.

Trying to stop mail forwarding. We are on our way home and mail is still going to forwarding address. What can I do to get this done ? I went on line and that didn't work. Thank you,.

They never answer their phone. My mail has not been delivered in 3 weeks. I have left notes for the mail carriers and it is still in there with NO mail.

They never answer the phone and refuse to help customers when they do not receive package. They just tell me they are too busy to look and refuse my request for a supervisor. Package was expensive and had tracking and signature required but after they tried to deliver once and no one was home did not deliver again and when I went there 3 times they said package was lost and refused to look for it. No regard for customer and the issue they themselves created.

I have been waiting for this delivery for a very long time. It says they tried delivering at 6:11 pm, I was home, no one tried nor left a note at my apt or my mailbox. This is bs. Now I have to wait til Monday to possibly reach someone at the post office to get it rescheduled.....some of the mail carriers are downright lazy. My neighbors said they never saw anyone around either.

This has now been the second time that I have had a package that has been important and or contains medication, and the delivery guys that comes to my apartment complex, is literally lazy. He decides himself on what day he wants to delivery my package if he even does that at all. Not happy with this at all and now that this is the second time. And when I call an no one helps me and or gets back to me. I will NEVER be ordering packages that are delivered through USPS ever again. I see my main man outside on my lunch break some days taking a break and smoking a cigarette. He has time to do that but can not deliver my package? Not sure how that works. I would really like to find a number that actually works so I can speak to management because I am not happy at all.

We never get our mail... there’s always 4-5 postal carrier trucks hanging out at the mail boxes.. we’re expecting 2 important pieces of mail , one was mailed out last mon & the other last Friday... pretty sure it shouldn’t take over a week to receive mail , mailed in the same town.

We've become accustomed to the poor delivery service here. But stupid, now that's another issue. My teenage nephew left a birthday card in the mailbox for my mother who turns 90 today. The card was labeled to her, and clearly some sort of greeting card. She lives in a senior community where a lot of people lack mobility and right now the entire facility is on lock down. The carrier picked it up and took it away. I know that it's inappropriate to leave an unfranked letter in the mailbox, but does a contemporary teenager know this? And clearly, this was not some sort of work-around to paying for postage. It wasn't a local lawn service or fly-by-night roofing company seeking to distribute solicitations. My efforts to reach the local post office have been unsuccessful - the phone rings for minutes without being answered. While we deeply appreciate all that the USPS does for our country, our community, and our citizens, we find this particular office to be sorely lacking not only in service but in sense.

IS THERE A REASON WHY NO ONE ANSWERS THE PHONE AT THIS LOCATION???

I ordered a package on amazon and I have been in touch with amazon because your carrier put my package "on hold". there is no reason for this and the package needs to be re-delivered or I can pick up.

Terrible service! Have a package that was delivered to the . It Post office on Sunday Feb.16. The package has yet to be delivered on Feb 18 even though it is shown to be out for delivery the past 2 days. Tried calling at 4:40 pm, even though they are open til 5 pm and no answer

this is the worst post office I have ever come across in all my 59 years... their delivery people cannot even deliver packages to the correct address. and I am confused why Clive has to be responsible for the West Des Moines 50266 zip code. This is been a chronic problems for a very very long time

I love to stop and say hello to the ladies up front. It is obvious that they are in the line of fire daily but still manage to offer assistance. I thought I was lucky not getting any mail for 2 weeks...... oops I gave out the wrong P.O. Box........You rock .. Thank you for your help and for not laughing ... Until I left .... Just joking....it was humurous after the fact.....