Jefferson Park Post Office

5401 W Lawrence Ave, Chicago, IL 60630

Contact Numbers

Phone: 773-736-1672
Fax: 773-736-3685
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 8:30am - 5:00pm
Tuesday 8:30am - 5:00pm
Wednesday 8:30am - 5:00pm
Thursday 8:30am - 5:00pm
Friday 8:30am - 5:00pm
Saturday 8:30am - 3:00pm
Sunday Closed

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 3:00pm
Sunday Closed

Passport Walk-In Hours

Monday Closed
Tuesday 9:00am - 12:00pm
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed

Passport Appointment Hours

Monday 9:00am - 2:00pm
Tuesday 9:00am - 2:00pm
Wednesday 9:00am - 2:00pm
Thursday 9:00am - 2:00pm
Friday 9:00am - 2:00pm
Saturday 10:00am - 2:00pm
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*Appointments are required outside of walk-in hours to apply for or renew US Passports. Please Call or schedule online.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Philatelic Services
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Street Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Jefferson Park Carrier Annex
4810 N Milwaukee Ave
0.1 mile away

Roger P Mc Auliffe
6441 W Irving Park Rd
1.2 miles away

Edgebrook
5424 W Devon Ave
1.2 miles away

Irving Park
3319 N Cicero Ave
1.2 miles away

Reviews

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I’ve called and called and called the Jefferson park location office and it just rings and rings! This there another # and one has for them? [number removed] this is the # I’ve called!
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Please answer the phone. I have been calling since 730 trying to track a package that states as delivered but it has not been. It has critical documents for my son to move. My sons went to the post office to try and track but the lady would not give him Any information )even though the package is made Out to him) but he didn’t have the address changed on his DL. I know it’s hard to find good people But please please Do better. It always has to be someone that doesn’t want to help anyone in the front
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I sent a very important document out certified on 11/3/2021 it has not arrived it's destination, I like to know where the hell it is? how can this happen to our mail. why did my mail go to Carol Streams post office when it was supposed to go downtown?
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I had my Amex statement stolen (envelope minus the statement in the mailbox) and had a bank statement opened and left on top of the condo building mailboxes. Also my mail was dropped at the outside entrance of my building (I was lucky to retrieve it on one of my infrequent days out). Sometimes I get someone else’s mail.
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I send an important document 04 October to Education Perspective and after month they didn't received nothing. I went to post office to find out why this mail take to long to get there and only see a people chatting and don't work just play each other.
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I have not received mail in days. Just because of Fourth of July being off on Monday I should've received mail the Saturday before and the Tuesday after and have not. 4900 block of Gunnison. This is not the first time I've gone without mail for days.
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no mail for 4 days!! They say they are short of help!! I did report it to state official!!
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Have not had mail delivery in days. We have sometimes missed delivery for a day but never this many. Tried phoning to see if we could get information on status or find out if it is possible to pick up mail but could not get through.
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Is there a way to pick up mail? No delivery in days. Waiting on bills.
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The Jefferson Park Post Office is FALSIFYING the DELIVERY STATS for on time delivery to make them look good. They are sending out confirmations of delivery on due dates posted and then delivering the packages days later. I filed a police report stating the postal delivery service STOLE my packages. This has happened SEVERAL TIMES.
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We haven't had a mail delivery in 4 days. Waiting for some important papers
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Have not had mail in Jefferson Park for a week.What is going on?
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Where the heck is our mail? Haven't received mail for 5 days. We have bills that come in the mail. If we are late paying them, is USPS going to pay our late fees?
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We are a dental business and we have had multiple days of no mail, extremely late mail, or the carrier does not come in and drops it in the mail slot while we are open and have outgoing mail that needs to get picked up. As a business, we should have mail way earlier in the day.
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Very rude to customers. No delivery in 2 days even though my daily informed delivery update shows mail items for those days. I never have the same mail person and mail gets delivered at all times of day - sometimes after 6PM
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This post office is absolutely horrible. I have been calling for two days straight now to have a package redelivered that they said they tried to deliver on Easter when we were home and outside when they said they tried to deliver the package. No one has answered my phone calls or returned my phone calls. They also have not tried to redeliver the package either. What horrible service! Now I am sure when ever I do get ahold of someone they will have lost my packages.
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I've tried calling since 9am today!!! It's now 1pm!! Nobody answers all day!!! It's important about a pkg
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This post office has a reputation of claiming to have delivered mail when they didn't even attempt, losing mail, not answering the phone, and being rude to foreigners. Other than the older caucasian man, the rest of the staff is incompetent and LAZY.
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no mail last three days, no answer on phone, upon speaking to the so called manager, she said that they were busy!!!!!
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I'm expecting a small package, small enough to fit in the mail box, expected delivery was 6/11/18, I checked the tracking number on usps.com and it says, package was held at customer's request. I never requested anything!! I googled their phone number and called over 20 times, NO ANSWER I work and I can't get to the post office during their hours, shall I call the post master?
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I've called 5-6 times. Nobody has ever answered. It's very frustrating.
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Could not get anyone to answer telephone Tuesday, Jan 9, between 3:30 and 4:15 p.m. Rang 20X and then getting a busy signal and having to hang up and try for same thing again. Was there something wrong with phone service that p.m.?
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