Mount Greenwood Post Office

3349 W 111th St, Chicago, IL 60655

Contact Numbers

Phone: 773-238-2849
Fax: 773-238-9370
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours

Monday 9:30am - 5:00pm
Tuesday 9:30am - 5:00pm
Wednesday 9:30am - 5:00pm
Thursday 9:30am - 5:00pm
Friday 9:30am - 5:00pm
Saturday 9:00am - 1:00pm
Sunday Closed

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 4:00pm
Sunday Closed

Passport Walk-In Hours

Monday Closed
Tuesday 10:00am - 11:00am
Wednesday Closed
Thursday 10:00am - 11:00am
Friday 10:00am - 11:00am
Saturday Closed
Sunday Closed

Passport Appointment Hours

Monday 10:00am - 3:00pm
Tuesday 10:00am - 3:00pm
Wednesday 10:00am - 3:00pm
Thursday 10:00am - 3:00pm
Friday 10:00am - 3:00pm
Saturday 9:00am - 12:00pm
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*Appointments are required outside of walk-in hours to apply for or renew US Passports. Please Call or schedule online.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Evergreen Park
9359 S Kedzie Ave
1.3 miles away

Morgan Park
1805 W Monterey Ave
1.5 miles away

Blue Island
2441 Vermont St
1.7 miles away

Robbins
3447 W 137th St
1.9 miles away

Reviews

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I am having trouble with my mail box so how can I get my mail
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I have a package that was to be picked up on Monday. It is still on my front porch. Phone is not being answered. Received e-mail stating package was picked up. How can that be ? I paid for Priority Deliver to make sure the package would be at it's destination in 2 days. What is going on? Just call again and the phone rings and no one answers. I need action. I need it asap. So disappointed in this site in Mr.Greenwood.
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Why are all these employees not fired?? Get rid of all these lazy self important idiots and hire some people that will do an honest days work.
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the tellers are lazy and would rather sit in the chair all day. never once received packages on time... stay away from the lady with the salt and pepper wig
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Worst postal service. Incompetent & zero customer service.
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This has to be the worst service station in the postal service. Haven’t had mail delivered in over a week and packages never get delivered unless a service request is filed. I went to post office to retrieve mail and they say they can’t give out mail over the counter. That it will be brought to my house later. Still waiting.
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No mail for over a month . Every time I go to post office they say it’s in route . Ridiculous !
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No mail in days. What is wrong with this department?
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No Mail on South Drake (104th St) since last Friday. Wirst post office in the USA.
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No mail in Alsip for a week! Havn't missed a single delivery from FedEx of UPS, but our well run GOVERNMENT entity needs to remove their head form their a@#!
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We have not had any mail in two weeks we live in marionette Park Illinois our ZIP code is 60803-5884 I don't understand why we don't have any mail I'm waiting for important very important mail I'm going in for an operation I haven't had my insurance card because you guys have it.there is elderly people that live around here and have no mail and they depend on that what is wrong. Or should I contact channel 9 news and channel 5 news and channel 2 news and Fox news because somebody's got a step up to the plate and start delivering this mail to these people and myself.
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The Mount Greenwood postal department has not delivered mail for over 11 days on Scott Drive. Prior to this poor performance it was 10 days. The excuses vary on a problem that has existed for decades. Currently the excuse is the covid Virus or the fact that the route has no carrier that can climb steps. The simple truth is that this station has no management in place that can overcome what other businesses would consider just a minor glitch that could be resolved by assigning a letter carrier from another route to get the job done. Kenneth L, Dempsey If courage exists would like the post master of this location to give me a call. 708-597-1877
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It has been a week and have not receieved mail. No one answers when I contact Mt. Greenwood post office to inquire about our mail and when we can expect delivery.
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Many citizens in our town of Alsip have been struggling for months with mail service from the Mt. Greenwood Post Office. We average delivery once per week, and only when we call the Post Office to ask for delivery. When we call the Supervisors in charge tell us COVID is to blame and they are short over 40 employees, but offer no solutions. We have contacted the Mayor's office and State Representative with this terrific issue and nobody seems to be able to make a difference. 2020 has been tough on everyone, but with no real Leadership in the Mt. Greenwood Post Office, we are going to see even tougher times.
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Well said. Yesterday, December 2, I received a partial mail delivery. A lot of my mail is still missing. Forget the red tape. I am volunteering to deliver mail to my block. Federal law prohibits obstruction of mail, and that is what our local post office is doing. My Palos Heights neighbors have had uninterrupted service. A friend in Alsip, east of Cicero, has had uninterrupted service. Why not pull carriers from other places to help us out here or else take up my offer USPS to deliver mail on my block. Desperate times call for desperate measures. If the USPS cannot seem to solve the problem, then allow me to be part of the solution.
• Replied to No Mail No Leadership Mt. Greenwood Post Office

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Our residence is in alsip I’ll we have not had postal delivery in a week. This never happened before Brian retired!!! Alsip should have its own post office!
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Hello it’s been over a week now and I have not received any mail what is going on here this is not right
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We are a business and have not received mail in a week. In fact, it is only Nov. 18th and they have not shown up for 11 of the days in November, this is ridiculous. WHERE IS OUR MAIL???
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This is the second time our area has not received mail in over a week. What is going on? Ever since our wonderful mail carrier, Brian, retired, the mail service has gone down considerably. We should all go down to the Mount Greenwood post office and demand our mail.
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I live in Heritage II senior apts in Alsip IL. We have not received any mail in over a week. No one has delivered mail or picked mail up. WHAT IS GOING ON!! This has been going on for months. Will this problem ever be solved??
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I have not received mail from the My Greenwood Post office in 8 days!! I have bills due but I have not received them. Can they just get more mail carriers?
• Replied to Marie Gilbert Morris

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We have not received mail at or business for over a week - NOT POSSIBLE WE DON'T HAVE MAIL! Can't reach anyone by phone. Very frustrating!
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What is going on- we have not received any mails? Called and send email to complaint.
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This facility is horrible - we are a business and have not received mail since 7/24/2020. We have called and was told well someone will be there today (7/27/2020) we still have no mail and no one is answering the phone. This is ridiculous!!!
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Today is July 22nd, 2020 and no mail delivery since July 14th, 2020. They say attempted delivery, no access, which is a lie. Where is the Post Master General in D.C.? Is he or she doing their job? I have meds delivered from Express Scripts that should have been delivered already. Never answers their telephone either. Next step, everyone in my area will storm our post office and demand our mail.
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No mail since last Monday called half dozen times but no mail . Hard to pay our high tax bill since our entire block has not received them !
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THEY are the WORST They say a package was attempted to be delivered BUT NOTHING CAME not once but THREE time they stole IT
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