Northtown Post Office

3401 W Devon Ave, Chicago, IL 60659

Contact Numbers

Phone: 773-583-8640
Fax: 773-463-2139
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 8:00am - 6:00pm
Tuesday 8:00am - 6:00pm
Wednesday 8:00am - 6:00pm
Thursday 8:00am - 6:00pm
Friday 8:00am - 6:00pm
Saturday 8:30am - 4:00pm
Sunday Closed

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 4:35pm
Sunday Closed

Passport Walk-In Hours

Monday 3:00pm - 4:00pm
Tuesday Closed
Wednesday Closed
Thursday 3:00pm - 4:00pm
Friday 3:00pm - 4:00pm
Saturday Closed
Sunday Closed

Passport Appointment Hours

Monday 10:00am - 3:00pm
Tuesday 10:00am - 3:00pm
Wednesday 10:00am - 3:00pm
Thursday 10:00am - 3:00pm
Friday 10:00am - 3:00pm
Saturday 10:00am - 2:00pm
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*Appointments are required outside of walk-in hours to apply for or renew US Passports. Please Call or schedule online.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Street Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Edgebrook/Lincolnwood Annex
6500 N Lincoln Ave Ste 1
0.3 mile away

Finance Station Q
4749 N Bernard St
1.2 miles away

Ravenswood
2522 W Lawrence Ave
1.5 miles away

Rogers Park
1723 W Devon Ave
1.7 miles away

Reviews

*Comments below are not read by postal employees. Please do not post personal information.



*By clicking Submit, you agree to our Privacy Policy & Terms of Use.


reviewicon
thumbsupthumbsdown

Your agents need help in dealing with their customers. I have a problem with a Registered Letter with a return receipt. Your Agent threw the Receipts back to me and said she can't help me. I have been trying to get the name of the Postmaster on line but with no results.
Reply

reviewicon
thumbsupthumbsdown

Are you hiring? Why do I ask? I was in line at Northtown branch for over 35 minutes with a long line of customers waiting out the door. This was at 2:00 this afternoon on 7/6/21. One worker was serving us all and she was doing passports. Another worker was yelling: “ anyone waiting for a package or to pick up mail on hold?” Well no one was but she kept yelling this. Meanwhile, we all stood there waiting like dumb sheep. I’m free this summer. I’m a teacher. You need summer help? I’d say you do. The trouble is no one cares or listens. No one wants to improve the situation. Everyone in line was dissatisfied and grumbling. This is not acceptable.
Reply

reviewicon
thumbsupthumbsdown

Worst postal service . Friday 2/19/2021 waited 9:00Am to 9:50 Am At list 10 to 12 persons waiting, no postal Clark providing service. So many of us has to leave because it’s also a working day for us. No inventory for certified mail return receipt or other form. Post master running this location very poorly and I demand changes. Extremely slow and unprofessional . Need attention from head office . Thanks
Reply

reviewicon
1thumbsupthumbsdown

Horrible customer service ghetto staff rude and unprofessional acts like they are above the law unfair terrible do yourself a favor and don't go there get treated better elsewhere
Reply

reviewicon
thumbsupthumbsdown

Terrible. We had our mail held the last two weeks of December 2014 and we NEVER got it. We even went to the location several times. NEVER got it. We had it held in March of 2016 and we finally got it after a month. My husband went to get it and they didn't have it but it arrived the next day a full four weeks after we were supposed to get it. Our license plate sticker was in that. We got a ticket. Awesome. We just signed our son up for Kids National Geographic. The first issue showed up looking like someone had chewed on it. We don't get mail for days and then our mail boxed will be stuffed, no care in how the mail goes it. I've lived here all my life and have never had anything like this.
Reply

reviewicon
-2thumbsupthumbsdown

this post office dont answer their phone!!!
Reply


*postallocations.com is not a part of, or affiliated with, the official United States Postal Service (USPS).