Postal Locations

I found about 9 letters belonging to several residents of 2601 w.Jarvis tossed and abandoned on my street 1400 block of Sherwin Ave. I drove by to drop these letter off.

Not delivering my mail. Asked me to put my name on the box. It has been on the box for weeks. Documents I absolutely need are not getting delivered. Absolutely horrible service.

not geting any mail...

Carrier returns my mail and leaves no notice when mailbox gets too full ...I spoke to him not to do that, and he did it again...no notice that mail was returned to post office. Post office does not answer their phone. All he had to do was ring my bell ..even that he can't do. Missing important mail.

I LIKE TO KNOW HOW MUCH IS IT TO RENT A POST OFFICE BOX. GET BACK IN TOUCH WITH ME A.S.A.P. THANK-YOU

I don’t understand how the employees & mail carriers at this location stay employed, honestly. ThEE worst service or ‘lack Of service’ ever. It’s like we work for them, and they can’t be bothered. 1 word; LAZY. I say they fire every last one of them and start over at this location- it couldn’t possibly get worse.

I sent a return package to the Devon USPS by our carrier. This is a company 5960 N. Broadway. There is no tracking information on the package yet, and it was 2 weeks ago. Where is my package??

I haven’t received any mail in 7 day’s what is wrong with this post office? Besides employees calling off of work& have no replacement? This has been a on going issue for months.

I suspect our mail carrier is stealing our packages. He is always leaving mail receipts that say a package has been delivered. But, when we have immediately checked the packages weren't in our boxes. So, when we rushed to catch up with him, we found out he had our packages still in his mail bag. We want someone to catch this guy. He is a young guy of medium height & weight, and he is hispanic. We live at 7547 N. Ridge Blvd. In Chicago, Illinois. We want to warn other customers, as this guy is getting worse, since we have not generated a police report yet. But, we will soon.

Packages "Out For Delivery" are not delivered on that day. After 12M, one sees "Waiting For Delivery Scan" and an "Apology" for the slow service. Management should be REPLACED! as should be PostMaster General, de Joy! For being a Trump MOLE/Saboteur! J.C.

RUDE LAZY EMPLOYEES WHO SPEAK TO CUSTOMERS LIKE THEY'RE BOTHERING THEM. NEVER ANSWER THE PHONE, USUALLY JUST PICKNUP AND HANG THE PHONE UP. THREATENED TO NOT DELIVER MY PACKAGES BECAUSE I HAD FORGOTTEN MY MASK, NOW I HAVE CUSTOMERS MISSING PACKAGES. CONTACTING THE CHICAGO POLICE AND THE POSTMASTER. DO NOT GO HERE. THEY ALL NEED TO BE FIRED.

This post office is garbage!! Haven’t received mail in 8 days!!! Waiting on 6 packages that said they were delivered!! Lies! Lies! I am so disgusted with this BS! And no one knows anything!?

Looking for a package that supposedly was delivered 12/2. Trying to contact the post office by phone and it rings then tells me to hold for the next available person..... 3 1/2 minutes later it disconnects! Call back - same thing. I tried 9 times - every time rings for 3 1/2 minutes then disconnects. Called the 800 number - it is a machine that doesn't respond to your answers!

Today marks 15 business days since my check was sent from Denver and I still have not received it. We had to stop requiring a signature because the carriers at the Rogers Park Post Office just put the slip in the box and disappear, which means I have to do their job now.They never answer the phone either. In the 6 years I've been at this address, 3 out of the 4 high value items sent to me have vanished into thin air with no explanation and going to the office on Devon has never produced any results other than we don't know or it's been delivered. Security footage of the mail area in the building show no one stealing mail. Makes me wonder if there's a big pile of mail they're sifting though and opening themselves. For the last 10 years the postal service has been going downhill in the fast lane and this location seems to be the worst one. Offices like the Rogers Park location are the reason the USPS is losing money and will probably be phased out because the private industry is much more efficient. What can you expect from a government agency though, right?

I don’t know what is going on, but I have not gotten three of my last shipments that were initiated by a third party shipping company and then transferred to USPS for final delivery. I have been working from home and check my email religiously to track when packages arrive and each time I go downstairs to get my package that USPS says “has been delivered” it’s not there. I have been trying to give them the benefit of the doubt since I received a package four days past the date it was supposedly received, but I’m going on a week with no packages. I have tried calling the local post office number to no avail, filed a formal complaint and nothing and now I’m worried the shipments these companies have graciously agreed to resend are also not going to be delivered. I am beyond frustrated at this point since these packages contain products that cost a significant amount of money. I haven’t had any issues receiving packages left by FedEx or UPS, so I don’t think this is theft by an outside entity. Based on these fellow reviews an investigation into this USPS branch is desperately needed.

This post office is not short of a national disgrace, and that "Ms. Noonan' is a liar. Even with tracking numbers and Informed Delivery proving they are the last ones with a piece of mail they swear blind they never got it. Email and list your issues. Force an investigation and house clearing of this post office.

Absolute Lie. There is unobstructed access to my building, and if the main lobby door is locked, all the carrier has to do is buzz any of the 18 apartments to be let in. The RP post office are scumbags. 2nd package this week that I haven't received due to this excuse. This is one step away from theft. Delivery Attempted - No Access to Delivery Location CHICAGO, IL 60626 We attempted to deliver your package at 3:58 pm on August 6, 2020 in CHICAGO, IL 60626 but could not access the delivery location. We will redeliver on the next business day.

Devon post office is the worst. Claim an attempt was made to deliver a package. Never happened. Who are they kidding. We get mail twice a week. If we are lucky. When we do it comes at 8:00 P.M.Something needs to be done

1723 W Devon Ave Post Office Location, Employees Are Very Rude And Incompetent, I sent several Packages To A Relative In The 60626 zip code by Priority Mail The Day The Package Was Expectec To Be Delivered The Tracking Said Unable To ACCESS THE BUILDING WICH ISN'T TRUE THE MAIL CARRIER HAS THE ACCESS KEY TO THE BUILDING AND MAIL BOXES AFTER CALING THE POST OFFICE 20 TIMES AN EMPLOYEE ANSWERD AND INFORMED ME THAT NO PERMANET CARRIER IS ASIGNED TO THE ROUTE, THEY DON'T KNOW IF THE PACKAGES WILL EVER BE DELIVERED!!! I WAS OUTRAGED THE US POSTAL SERVICE SHOULD BE ASHAMED OF THIS LOCATION AND CLOSE IT DOWN THERE IS ALWAYS A PROBLEM WITH THIS LOCATION AND THE EMPLOYEES THAT WORK THERE, THIS WAS A HUGE PROBLE BEFORE COVID 19, NOW COVID 19 IS THE EXCUSE FOR THE POSTAL EMPLOYEES AT THE 1723 W DEVON LOCATION TO GET PAID FOR DOING ABSOLUTELY NOTHING AT ALL THIS LOCATION SHOULD BE INVESTIGATED AND CLOSED DOWN!

I put an important piece of mail in a neighborhood USPS bin, and it never reached its destination. It was being sent to a PO box in a suburb just 40 miles away, so no one but post office employees ever had access to it. Now the people at this post office won't answer the phone; I try repeatedly during office hours, but it always rings about 90 seconds and then hangs me up. The USPS is such an important institution in our country. Rep. Jan Schakowsky has sought to get us better service from this branch, but everyone's efforts seem to be for naught.

Worst post office ever. Rudest staff. Disorganized shithole.

Very bad service! I know there is a package there that has to be delivered to my daughter! It got there to be delivered on Saturday March 21. It was t delivered. Where is it and why was t it delivered. My daughter said she has t gotten any mail. Address is 2242 WFarwell Ave. Unit B Chicago 60645. Don’t tell me it’s undeliverable cause I know she gets Amazon packages! You are just f?..g lazy!

I posted a letter in a mail box that had a sticker pasted over the pickup times. I tried calling Rogers Park P.O. several times at their local number to confirm that mail was being picked up for that box, and no one ever answered. I tried calling the 800 #, and heard all the options except customer service. Finally, tricked the VM message to get through to a live human and got a message stating hold times were between 45 minutes and an hour and six minutes. This is exactly what i expected from the USPS. This is the reason I should have stuck with UPS Store or FedEx.

Very shady employees, either throw away or steel packages. I brought parcel with label on 8/26, customer service employee told me to leave it on a counter, they never scanned my parcel, 2 days later tracking still unavailable. When I inquired in person, assistant manager said they don't scan labels and packages are picked up in the evening to sorting locations. Every other post office scans labels except them! Never used this post office before, I usually use Uptown. Beware don't use Devon location, they loose or steel your parcels.

Trying to call the Rogers Park Post Office to get a letter that is certified redelivered to a church in Chicago. Called 5 times and transferred to an operator who NEVER answers. Then get disconnected. Waiting an hour to talk to the USPS official site. Plan to start using UPS for important mail. The US post office is not trustworthy.

There has been no package deliveries at 1246 W. Pratt Blvd. Apt. 511 Chicago, Illinois 60626. The thing is that I received a delivery date on my phone for 3 different packages that were NOT delivered!!!!! What is going on???? A lot of other residents in my building are having the same exact problems!!!!! Not cool. Sincerely, Brian Lederer

Reviewing my appointment

Deas Sirs at USPS. I live at 2243 W Lunt Avenue Chicago IL 60645-4817 and had not received any mail from about October 27th 2018. Today is November 19th and still no Mail. Is there any problem with deliveries that I should know.I had called 773 743 2650. but my call is cut off before any one answer. .Could any one Reply. 773 677 9444,

The regular mailman most have been off. Around 6:00pm, I hear someone talking outside. Thinking it was my daughter who I’d been expecting, I opened the door and found this female outside who asked me, “do you have a dog.” I was surprised. I’ve had a Peekapoo for 12 years. She’s never been in contact with any of the Mail people. I don’t even open the door with her. I told her, yes I have a dog but she’s nowhere in sight. “That’s not what I asked you,” she answered arrogantly. “I just asked you if you had a dog.” And she continued with her phone conversation. I was too shocked to even ask why she wanted to know if I had a dog.

I have had several pieces of mail, important bills, doctor’s instructions, etc., that have been “returned to sender” claiming insufficient information. This was not the case at all since upon receiving the returned mail they called me to check my address. It was always completely correct. This is causing me many problems. Please see to this problem and get my mail to me.

https://www.uspsoig.gov/uspsoig-contact

My mail lady Tanya is a wonderful hard working woman, always a smile on her face. She knows people in our building and on our street. I see her carrying loads of mail through snow, rain, extreme heath... The complainers should put themselves into the shoes of out mail couriers and remember that we are only human. Stop the pettiness and say THANK YOU.

I see from that other comments this is not a uncommon occurrence!! It is shameful, I sent my father mail on January 13,2018 from South Bend!! He has still not received his mail...whats going on? Do you have people working that are hoarding the mail, or just blatantly throwing it away? The postmaster of Rodgers Park owe its customers ANSWERS, and those questions need to be answered NOW. Or is the postmaster a part of the problem and knows exactly what the mail persons are doing? You have my email, I will be waiting for a response!

Why haven't I received any mail for almost this entire week?

what is going on with are mail.address 1420 w Farwell ave apt 204. no mail on THURSDAY NO MAIL ON FRIDAY.I NEED MY MAIL ITS COMING FROM MY DOC.

I live on Wayne off of Morse in Rogers Park, and I am not receiving mail. It seems as if they are delivering our mail just twice a week.

I usually dread going into the office but I would like to complement the stellar service I received from 2 employees at the Rogers Park facility yesterday (5/8/17). Each worked professionally and expeditiously for resolve of all issues concerning my sign up for the new informed delivery service. Thank you!

Perry Simmons Tracking# 92612999932608541475543285 I'm very irritated about a package that was delivered to me from your location by driver #69. He left the package outside the building instead of bringing it inside and placing it near or under my mailbox. As a result the package was stolen. Is this typical protocol when delivering mail from your location? Usually the deliverer would either bring the mail inside the building or take it back to the home-base office and inform recipients that their package is waiting for for them to pick-up. I understand you're not responsible for the package, but I would trust that I can depend on you to deliver the package or mail responsibly. I don't know of any mail person leaving packages outside of a residence building. That makes absolutely no sense whatsoever to me. That package was very valuable and expensive. I've had mail and packages delivered to me all the time. I should be able to at least trust or rely on the UNITED STATE POSTAL OFFICE to make a deliver responsibly, otherwise what's the point of using you? It's a common service, that you're expected to provide as mail carriers. I'm very disappointed with how this all happen, and I will be sure to be very vocal about it. This was handled in a tacky irresponsible manner. I would hope that you'd fix this kind of issues with your service team. I do respect mail man and women, as they play a big role in making sure our mail is distributed. I even have family members are work for USPO and they even tell me this is not typical and that the deliver was not bring his/her best foot forward. This was clearly not a great representation of the post office. I'm very frustrated because even as I write this review, I know at the end of the day nothing will be done to rectify this situation. What can be done at this point? The package is gone. I'm just out of a valuable possession thanks to an employee who was to lazy to do his job correctly. I have completely lost faith in you and I do NOT trust you to deliver mail in a responsible way. I hope someday you will have earned my trust back, but moving forward I'll ensure all packages are deliverers to me through UPS or FedEx as Rogers Park's Post office OBVIOUSLY can NOT handle this job.

Came home today and the entire apartment complex's mail was strewn about the floor next to the mailbox in one big pile. I shouldn't need to sort my own mail, it should be in it's box! What do they pay their employees for? Important letters just sat there for who knows how long unsecured.

They absolutely suck. They lost my package that was over 100 dollars, and when i asked for them to check the backroom for the package, they spent over an hour "looking" and then came back and said they delivered the package already. The package was never delivered. They are awful liars and shitty people.

Yesterday the postwoman refused to deliver my package to my residence, even after she buzzed our door and my roomate responded. When he went to do receive the boxes she said "you're not _____" and "there's no name on the mailbox" and refused to hand them over, Yet she proceeded to leave mail for THE SAME PEOPLE in the mailbox! How much sense does that make? This is the THIRD time she's done this. Combined that with the fact I've been on hold with Rodgers Park PO for 45min now, and it took me over and hour just to get through... If it wasnt for the store choosing my delivery service I WOULD NEVER USE THE POST OFFICE. Don't complain when you get laid off and are going under... you're SERVICE is HORRIBLE!

I've lived in NY and LA, and this is by far the most horrible service I've ever experienced. I've logged in more complaints that I can remember at this point. I also firmly believe that they simply leave the phone off the hook, as I can never get a person to pick up (constant ring or busy). They've lost or broken at least 5 packages in the 6 months I've lived in Chicago. They leave slips that they missed me without bothering to check if I'm home and they ignore formal re-delivery requests. Why the hell do these people get paid?

A bunch of idiots. That is what we get here in Rogers Park. I scheduled a pick up and not only did they take my pick up, but they also took my UPS pick up...so I assume I will never see that box again! Idiots. Can't read!

This group of people are the rudest most errogent bunch of uneducated doltes around they have no clue how to answer any questions they deliver all the junk mail sent to me and send back all my bills and correspondents marked non deliverable and no longer at this address I have lived at this address for 10 years and have complained to them every week that I can think of since I can remember and they never answer there phone as I have called them from my cell right there in the post office listened to it ring for 5 minutes watching the person standing right next to it ignoring it The USPS should have been done away with 50 yrs ago and privatized then if you don't do your job your ass is fired

I have the same problem with them as well. I have no choice but to call consumer affairs now since all my mail was sent back to sender and they refuse to redeiver a pkg and flat out chose not to deliver at all to my street all day today.

The service I received at the Devon US Post Office in Rodgers Park is unacceptable. Every single time I have to deal with them I dread it because I get nowhere. These people are uneducated and have horrible customer service, not mention they are extremely rude. USPS should be ashamed of them selves to have hired employees like this. Sorry USPS but my company will no longer be doing or shipping though you until you fix these customer service issues at the Devon location.