Fern Creek Post Office

9100 Fern Creek Rd, Louisville, KY 40291

Contact Numbers

Phone: 502-239-2720
Fax: 502-231-5648
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 3:00pm
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Packaged Stamps
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Street Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Fern Creek Carrier Annex New
9120 Beulah Church Rd
0.3 mile away

Jeffersontown
3801 Billtown Rd
1.6 miles away

Hikes Point
3050 Hunsinger Ln
2.8 miles away

Okolona
7400 Jefferson Blvd
3.4 miles away

Reviews

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I have 2 packages that are delayed. The tracking #'s 9534613254030328825074 and 9505513254040336678778. Can I come pick these up at the post office near me? If so, which post office should I pick up at and what do I need with me?
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My mail is not being forwarded to 18 Vera Cruz, Ft Pierce Florida. I tried to call the local Fern Creek office and was hung up on. I no longer reside at 8820 Pennsylvania Run Road, Louisville Kentucky. Please discontinue delivering mail to that address and send it to the Florida address!!!
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Bought something for thanksgiving had it shipped delivered date was today 24 it was sent to fern creek post office and I live right down the street but they sent it to Henryville IN why someone tell me now I will not get my package for thanksgiving and I paid for it.
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Not understanding why we our not getting mail - days will go by w/o anything which is not typical. Receiving things months late or not at all. What is going on with the US post office? Tried to call and inquire about mail issues but no answer p multi attempts.
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They never answer the phone and are not friendly.Why have a phone number if you have no intention of answering it!
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Fern Creek is the WORST post office, they have the WORST MANAGER AND CARRIERS WHO DO NOT CARE!!! NEVER NEVER answer the phone, my nail, especially important and confidential mail, never the junk mail is always delivered to the wrong address! In a totally different neighborhood!! Lucky for us the people who receive our mail care and call us to come get it. How hard can it be to take the time to READ the address?! It seems you do not have to be able to read to work at this post office! Have complained about this for years still nothing done about it just a bunch of lip service! If they could turn all that lip service into their delivery service we wouldn’t have a problem. Would rather have talked to someone than post this but they don’t answer the phone tried for days!! Can’t go there in person because of social distancing.
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Envelope mailed 03/13/2020 in Fern Creek Post Office Lobby Slot, 9100 Fern Creek Rd, Louisville, KY 40291 to Kentucky Center for the Performing Arts, 501 W Main St, Louisville, KY 40202 never delivered.
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I've learned the envelope I mailed was delivered from Fern Creek Post Office Lobby Slot, 9100 Fern Creek Rd, 40291 to Kentucky Center for Performing Arts, but once there was not delivered to Attention person named who had been checking in for it. I learned they won't accept personal mail at KY Center for an employee even now, so they sent the mail back to post office and it still hasn't been returned.
• Replied to Bishop

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NO ONE ANSWERS THE PHONE-2392720
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WHY DOES FERN CREEK NOT ANSWER THEIR PHONE ?? I HAVE NOT RECEIVED MAIL SINCE LAST WEEK I KNOW I MUST HAVE GOT ADS AT LEAST???? MAILMAN JUST SAILS ON BY MY MAIL BOX>??? WHY DO I NOT RECEIVE MY MAIL THANKS
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40291- mail not being picked up, not being delivered, when mail carrier do come it is well after 5 pm, getting others mail; what happened to the dependability of US Postal Service?
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We have the worst mail service in our subduvision been waiting in Unemployment check that was mailed in the 20th it is now the 29th comung from Frankfort. Tonight we had 3 mail trucks in our little subdivision I received my mail minus my check at 8:00 pm. A few weeks ago while also waiting in my check 8 days later from the date mailed out I see our mailman at 9:00 pm this is unacceptable I left at 3:30 to ho to store and the mailman was at the end of my block but I didn't receive my mail for 4 1/2 hrs.
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My tracking number states my package was out for delivery at 8:43 AM on 10/19/2017. It is now 6:08 PM and the post office is closed. Still no package or mail delivered today! So what gives here??
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I was sitting in my living room this morning when i saw my MAIL Carrier pull to my box. Then i noticed he was filling out one of those pink notices to come TO the post office to pick up a package or certified letter when NO ONE is Home. He never even attempted to get out of truck.NOT COOL. Could someone PLEASE address accordingly. THANKS IN ADVANCE.
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This situation happens far too often! You are not alone, my friend. When you contact the post office, they act as though you are making it up. I have door cameras to prove my claims, and still, nothing gets resolved.
• Replied to Bruce coatley


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