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Postal Middletown Post Office
119 Evergreen Rd, Louisville, KY 40243
Contact Numbers
Retail Hours
PO Box Access Available
Phone: 502-245-5791
Fax: 502-245-8035
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)
PO Box Access Available
Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Monday 6:00pm
Tuesday 6:00pm
Wednesday 6:00pm
Thursday 6:00pm
Friday 6:00pm
Saturday 3:00pm
Sunday Closed
Passport Walk-In Hours
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday 12:00pm - 3:00pm
Sunday Closed
Monday 10:00am - 12:00pm, 1:00pm - 4:00pm
Tuesday 10:00am - 12:00pm, 1:00pm - 4:00pm
Wednesday 10:00am - 12:00pm, 1:00pm - 4:00pm
Thursday 10:00am - 12:00pm, 1:00pm - 4:00pm
Friday 10:00am - 12:00pm, 1:00pm - 4:00pm
Saturday 10:00am - 12:00pm
Sunday Closed
- Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
- You will need two forms of Identification with copies.
- A passport quality photo. Available at location.
- The appropriate application form printed and filled out, and the required fee for applying or renewing.
- You can find up to date costs, information, and forms at the State Departments Travel Site
*Appointments are required outside of walk-in hours to apply for or renew US Passports. Please Call or schedule online.
Monday 9:00am - 6:00pm
Tuesday 9:00am - 6:00pm
Wednesday 9:00am - 6:00pm
Thursday 9:00am - 6:00pm
Friday 9:00am - 6:00pm
Saturday Closed
Sunday Closed
- Bulk Mail Acceptance
- Bulk Mail Account Balance
- Bulk Mail New Permit
- Burial Flags
- Business Line
- Business Reply Mail Account Balance
- Business Reply Mail New Permit
- Duck Stamps
- Money Orders (Domestic)
- Money Orders (Inquiry)
- Money Orders (International)
- Packaged Stamps
- Passport Acceptance
- Passport Photo
- Pickup Accountable Mail
- Pickup Hold Mail
- PO Box Online
- Lobby has Copier
- Lot Parking
- Passport Appointment Hours
Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.
*Please call to verify information. Is anything incorrect? Let us know here
Nearby Post Offices:
Anchorage
11501 Park Rd
0.9 mile away
Jeffersontown
3801 Billtown Rd
2.8 miles away
Lyndon
8127 La Grange Rd
3.1 miles away
Pewee Valley
313 La Grange Rd
3.1 miles away
Jefferson County
Reviews
*Comments below are not read by postal employees. Please do not post personal information.
Carol singleton
I put a mail hold online for 14004 Thomas ridge drive Louisville 40245
Jun 12 thru June 18 and my mail is still being delivered. Stop it please
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S eden
We were driving into Louisville on us60 and we were coming up on the house on the shelby county side of highview baptist. A usps van driver #0323117 pulled right out in front of moving car and almost hit her. He was off the side in this house drive, backed out into the road so we all slowed down but then he just whipped right out almost into her side.
When we got beside him he was eating potato chips while he was driving. This was at around 3:45pm.
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Cary Mendelsohn
Thursday 14 April 22, one employee present. Drop off mail outside was so full, couldn’t put in a letter.
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Deborah Foreman
Today April 4,2022 the mail carrier was seen stopping to retrieve outgoing mail at a residents mailbox then driving out of the neighborhood and not delivering anyone’s mail.
My location is the Villas at Persimmon Ridge.
That’s approximately 41 households that received no mail today. Not acceptable.
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Noah J Hartman
Hello, I am inquiring about a package that says it was delivered, and perhaps it was, but no to my mailbox. 9405508205498556217986 is the tracking number, and the mail did come unusually late last night, however, it was not there, neither was it in todays mail.
This is the 3rd time (that I'm aware of) with a purchase, that has not arrived for me.
Furthermore, we too, often receive our neighbors mail on a regular basis.
What can be done at this point?
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Kay Richard
I haven't received mail since Tuesday 1/4/2022. This is not the first time. Our street(Landmark) is skipped at least once a week and when it does come, it's very late after dark. Since our wonderful mail carrier retired, service had been very inefficient. This situation needs to be looked into and corrected.
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Richard Kolk
No mail on Monday, 1/3/22, called 3x, no answer, is anyone working at this post office???
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Lee Trapp
Several instances of undelivered mail in the last couple months. It shows on Informed Delivery but doesn’t get delivered. Also, several days with no mail delivery at all?? What’s going on Middletown??
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Gary Atwood
1
Today is 9/14/21 and had not received mail in two days?
127 N. Watterson Trail
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Nancy Anderson
1
I have five birthday cards that showed on informed delivery that have never arrived. We had no mail delivered Friday or Saturday on Nursery Lane in Swan Pointe
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Doris S Taylor
Can not get phone answered. I have a parcel in my mail box for 2401 eastbridge Ct. I am unable to turn key to open box. Please help!!!
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robert g powell
misplaced keys to 40243 and 40245 boxes--how to resolve-- new keys and boxes opened for latest mail and packages.
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Mary Burton
1
no one answers phone, I cannot find out how to locate missing mail on line or by phone
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Louisville Furniture
1
Been calling for days and keep getting disconnected! Our mail has not been picked or delivered for an entire week! We are a business and MUST have consistent service! The mail has been anything but that. Most weeks we see the mailman about 3 times. If we do not receive an immediate response, we will be calling the Post Master and file a complaint!
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sherrie Chambers
I need someone to call me asap.. I have tried to get a hold of someone for two days about our mail box... we want one on the design center not at the street.121 Huntington Drive Louisville 40223
502-357-5860
This is why we use Fed Ex...
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Jean Druen
I just want to tell you how pleased we all are with the Mail Carrier named Hunter. He said he is just a temp right now, but I would like to recommend him to stay on this route with us at Village East, Inc. We are so pleased with his service. He is on time, and he is such a nice young man.
Please can we keep him:)
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Elaine Martin
I had a package delivered on 12/14/19 in my mailbox. It was jammed in
so tight I had to have help to get it out which took about 15 minutes.
It clearly should have been put at the door and ring my doorbell. I was home all day. My regular mailman is usually very conscientious.
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Kathleen Sigdestad
1
I mailed a check to my lawyer and it was stamped by post office but not delivered. It was found by a church maintenance man while cleaning trash on the grounds. Fortunately he was honest and hand delivered to our return address 3 miles away????
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Graves
It's Tuesday the 19th of February and I've waited all day for the mail man or woman with out luck NO ONE DELIVERED MAIL TO BOOKER RD TODAY IS THIS HOW THE FED GOVERNMENT IS BEING RAN? I HAD MAIL TO GO OUT AN WAS EXPECTING MAIL .....NO MAIL HAS BEEN DELIVERED
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Jill W Baker
DeJoy is the federal postmaster, appointed by President Trump. Since he has been in office, he has instituted "cost-cutting" measures that include no extra services and getting rid of mail-sorting machines, so mail has to be sorted by hand, as well as other measures which have had the overall result of slowing the mail down. DeJoy owns a delivery service himself, so does not have the national mail delivery service at heart.
• Replied to Graves
Mary Payton
I placed outgoing important mail in my box with the flag up.
It seemed the mail was extremely late since flag still up. Finally checked box at 5 pm, new mail added and my outgoing mail was still in box and flag still up. Had to make special trip to post office to put in their outgoing mail. Frustrating
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Taurus1973rules
Paid 24.70 for a GUARANTEED NEXT DAY DELIVERY. The delivery was not completed. I went for a refund and the woman named "Dave" said the package has to be delivered for a refund to be completed. Yet, she had no idea where the package was. LOL
Long lines, nasty attitudes, the workers complain about EVERYTHING. Even "Dave" was complaining to another co-worker (in front of me) that a manager stepped away from her desk. Unprofessional.
I have an office nearby and i have told customers to NOT SEND ANY MAIL TO ME because the delivery person CAN'T GET IT INTO THE RIGHT MAIL SLOT EVEN THO THEY ARE CLEARLY MARKED!
Close that office down or fire everyone and start over. Yikes.
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Ben cundiff
Have had excellent delivery. I was supposed to get a delivery yesterday and the delivery person said he couldn’t deliver at 5:58 pm because nobody was home. I was eating dinner at home at this time. I don’t understand! Never heard a knock on the door or doorbell ring. What’s up here. I’m still waiting for delivery today. Where’s my package. Tracking # 9361289690090393192533.
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Shauna M.
I live in Plainview, Judy has been our carrier for years and she's like family. She always was prompt and always gave us our correct mail. I understand she's no longer on our route, and whoever is doing it is beyond horrible. Never the right mail and tonight it came after 8pm. All the neighbors are having to deliver each other's mail to correct house bc the new carrier doesn't know how to read I guess. PATHETIC!!!! Changes need to be made.
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Daniel Hall
1
We have lived at this address for 14 Years. Mail was promptly delivered by a friendly woman. A few months ago changes were made and the friendly woman was replaced by someone else. Now we do not know what time our mail will be delivered, but recently it has been around 6:00pm. Yesterday and today we received NO MAIL. I could count on one hand the number of times that has happened in the last 14 years. I am concerned!
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Unprofessional
I was on hold for 75 minutes today. When they finally answered I asked for a passport appointment and was hung up on. I tried during my hold time to get thru using my cell phone and I kept getting a busy signal so this made me think I'd better keep my current hold time. So much for wasting my time.
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shelbyville
tHIS IS A TERRIBLE LOCATION TO WORK WITH. I) your phone is ALWAYS busy. 2) There are always lines.. long lines in the PO itself. 3) your website sent me to two private companies, charging extra fees to get my passport renewed. [unconscionable, when the State Dept is the direct route to take and the PROPER site to redirect an inquiry. The government is doing the citizen a horrible injustice by all this mis-direction. When is the re-alignment of this agency going to take place? Seriously!
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