Postal Locations

Since the arrive of the new post master, our post office is not the same. As an individualism that has trouble getting to town, it is very upsetting that when you do go ther a notice that you have a package in General Delivery(I have. Mailbox for almost 30 years and I have had trouble with this), only to be told that it has been scan of yet even though I have a notice that it was there. I left the post office frustrated and angry. I got back in the car and was notified gain that it was there. In the pst year diction has been returned gifts, among other items. I have tried to talk with the pot master only to be told it not her problem. Our post office is very busy in the morning and afternoon with only one tellers most day. Lines are out the door and tempers on flying. Please help us here on the

Lines are to long to wait , not enough staff to handle , parking in the area is 15 min , and you get a 25 .00 ticket .. as it can take 35 to 45 min standing in line to pick up a packages. Have had packages sent back because not picking them up in time .

This post office doesn’t even deliver abd their continuously sending packages back all over the country because they don’t have a PO Box listed and everyone in that building knows almost all of our PO Box numbers as they have all been here years except for the postmaster . it costing us money you’re costing us late payments and you’re costing your own post office as well as others additional work and expenses I am trying to notify everyone to put the PO Box on there but it isn’t that easy so please relax the negative customer service attitudes. I have tried to order product and when I put in the PO Box it tells me it’s an illegal address so I’ve been trying to hide the post office box by writing apartment number or box number but you can’t add it after the five digit ZIP Code either because computers aren’t set up to take more than five numbers Please stop the negative customer service

Window for package pick up closed early at 3:30 pm. This happened yesterday and there were customers in line waiting including me. I was there to pick up two prescriptions that had been mailed to me and for which I had in my hand a red slip stating that I could pick them up yesterday at the window. Other customers, about five or six) ahead of me in line complained loudly when the postal clerk (who I photographed taking a cigarette break shortly thereafter) announced that she was closing early. https://shar.es/ab4VXa

We are proud seasonal residents of Martha's Vineyard and have always supported local business and the USPS and its workers. But, this particular post office has the worse customer service that we have ever experienced. The staff are very unaccommodating, and extremely rude. For example, after many long waits, the staff refuses to recognize that for today's women who have been married, that we don't necessarily take our husband's last names. When I showed the postal worker at the window my ID, she refused to serve me because I did not have my husband's last name. I've never experienced such impatient and an uneducated workforce - ever. This post office should take the time to train its staff on customer service, using the appropriate language, and how to behave accordingly.

Multiple problems with package delivery. On card in my PO box but I may have 2 or 3 packages. you need to improve the system. I had to pay shipping on a package that wasnt claimed and sent back.

This post office is doing a TERRIBLE job of properly delivering the mail. My mail has been lost, delivered to the wrong recipients (one of whom cashed a check made out to me!), and I have been consistently receiving other peoples' mail. What can do done to improve the messy lack of organization, and the absolute carelessness of this facility? I have lost all confidence in their ability to do the job they as civil servants are hired to do. Also, one of the employees in particular needs to improve his attitude and stop being overtly rude to customers. My next step will be to contact the US Postmaster General, as this local facility has not addressed these issues.