What is going on with the mail? Sometimes they delivery, and sometimes they don't. I guess it depends on their mood. Then when you get your mail, it you're in 203- you in up getting 302.- Look! This is a number count. This isn't good at all.
Most times my packages that go through Hyattsville, MD go to Massachusetts, New York or in a continuous loop in the metro area. What is so broken at this facility?
Does anyone work at this facility?
No one answers the phone.
Mail is misdirected frequently.
Even postal employees are unable to reach it via phone.
They are unresponsive to cases filed for missing mail (which they misdirected).
I am of the belief the facility is useless and should be eliminated from the PO network.
I ship all over the country on a weekly basis, and this is the only DC that I cringe when I see a package heading there. I have had packages going from NY to MD that have bounced back and forth THREE times like a bad game of monkey in the middle before being delivered in MD weeks late. It is painfully consistent. This center needs to be investigated.
Covid or not..., I have never had a problem with any post office in this entire country except for Hyattsville. I’m not really sure what’s going on down there, but my package has not left the facility in over three weeks. Please help get #9505812952711019318692.... Delivered
I just read some of the reviews below... In case you folks do not know, there is a virus that is going around the world and everything is getting shut down... It is amazing the USPS has kept running, but you will be damned if they have to delay packages due to outbreaks... Geeze people, use common sense and realize that the world does not serve YOU... The world is going through something... Every single person in the world!!!! And you are upset that your package is a month late? Come on !!!!! Do you REALLY think the USPS would keep YOUR package in a corner, point, and laugh at it knowing it will be late? Take a deep breath and let's all get through this without being mean and "entitled"...
"Do you REALLY think the USPS would keep YOUR package in a corner, point, and laugh at it knowing it will be late?" Well yes it appears that way. Why do so many people have the same complaints. I have had contact lenses sitting there since Jan 24, 2021. Something tells me I am not going to get these any time soon.
• Replied to Holyholybuffalo
Holyholybuffalo
Thank you Elaine for proving my point... I now know that the entire world and all the creatures in it, revolve around you...
• Replied to Holyholybuffalo
C.N.
My package has been sitting in transit for weeks at the Hyattsville Postal Office?!?!?!? Please send at ASAP! 9405511200971821083141
Tracking Number: 9505510444481004465229.
USPS Facility hold my mail over 3 week's now (January 7, 2021, 12:12 pm
Arrived at USPS Facility
HYATTSVILLE, MD 20785) Please A.S.A.P send it quickly
I have had a package sitting at the Hyattsville location for weeks? Why would my package come to DC were I live than go to Maryland I am so frustrated with this situation. Please assist tracking number 9461228206334198083133.
Package finally came to Hyattsville where I live after 2 weeks, now its gone to DC...If it leaves the DMV area USPS literally has the most dumb employees, Im never using them again
Yesterday, I talked with a very pleasant and informative person in the Consumer Affairs office of the USPS about a package sent to me from Kansas City, MO on December 8, 2020. It arrived at this facility on December 22, 2020 and has been there ever since. I was told that this facility was overwhelmed with packages to the point that there was no room to move around. They have been working ever since to get packages moving. Now, I do not know if because of my call and providing the tracking number, something happened in the logjam, but the package was delivered to my house today, January 22, 2021. The postal workers are trying their best to keep the mail moving, but changes implemented to the postal operations during the Trump administration have had a negative impact on reliable and dependable mail delivery.
Looks like I’m not the only one ... Priority Mail package mailed from NJ to District Heights, MD. Shows arrival District Heights then 10 minutes later at Hyattsville, MD and there it sits, and sits and sits. Opened 2 inquiries and both closed without any reply except for “research case closed” on USPS website. Blame it on COVID right? Other packages going across the country get there in days not weeks. Why pay for the always increasing price of postage, let alone be forced to pay for Priority Mail, if they can’t deliver. They should return all postage fees after a certain amount of time of being “lost in space.” Where is my package, when will it move?!?!
Same issues as everyone else. My package was moving fine, got to this facility on December 19th, and hasn't moved since then. It's now January 14th. I put in a request for inquiry with the usps website on January 9th and they sent back an automated response saying they'll look into it and get back to me. And it said that if it takes more than 3 days for me to get some real information to call they're help number. Well I called and it just rerouted me to asking if I want to put in a formal request, WHICH I ALREADY F*****G DID!!! usps is a f*****g shitshow run by a bunch of clowns. They should just sell they're business to ups.
I had a package for Christmas that sat at this dead postal office for over a month from 12/14/2020 to January 14/2020, and the tracking kept telling me in transit last update was December 24, 2020. Well now finally it left this dead post office and is on its way. What is going on with this Hyattsville USPS, something needs to be done immediately and don't put all the blame on COVID!!! We need answers and reading previous reviews everyone is upset about their packages well guess what it might arrive in time for Valentine's Day if lucky!!!!!!!! Get your act together!!
I had a package that was moving through the states like lightening and I got USPS Tracking updates every 6 hours or so to show its movement. Then it got to Hyattsville, MD. Suddenly all my USPS tracking updates just stopped. So I decided to research and found this review site. And now I am TERRIFIED because it looks like the Post Office in Hyattsville, MD is some kind of black hole where packages go to die. Is there anything anyone can do about this? My package is extremely important, extremely expensive, and something I needed by today for business. I saw a review that asked if anyone has called the police. Would it help if we all called the Hyattsville police to demand they get over there to question employees?
This USPS location is as bad as some of the others....no one answers the phones or follows up on claims. Packages SIT FOREVER. Time for a clean sweep of their management. I had a similar issue with other packages over the holidays but at least they had the decency to answer their phones and reply to emails. And we wonder why the USPS needs a makeover!
I've been waiting for a package that was sent from Ohio on December 11, 2020.
Tracking shows: December 14, 2020, 9:55 pm
Arrived at USPS Facility HYATTSVILLE, MD 20785.
Last tracking information says December 19, 2020
In Transit, Arriving Late. Your package will arrive later than expected, but is still on its way. It is currently in transit to the next facility. It is now 1/8/21. Something needs to be done about this.
Along with the rest of you I too have a package stuck there. It was going from State College, PA to Va Beach. It was going well till it got to this post office on January 1st 2021. It’s now Jan 8th and I’ve opened a case about it. If someone of high authority in the USPS reads please send someone to this post office to get our packages out NOW. Something very fishy is going on there.
I'm concerned about this too. Not sure where the pkg is. Says Hyattsville but could mean Landover. Opened a lost pkg ticket where u have to write what the content of pkg is. Closed next day with no response. Meanwhile pkg sits in Hyattsville somewhere for 16 days now. And it went over there after it arrived in Merrifield VA. I live 7 miles from there. For some reason went to MD. Not only is post office sending pkgs in circles but wasting tax payer money. I better get my pkg because its not right for postal employees to take the contents of what's in them as I assume this what they do.
• Replied to Roxyan
John Barry Robey
-2
Can you please tell me where this Package is?
(Tracking # 9405508205496026790267) Package arrived at your Post Office on December 15th at 4:02am. Today is January 5th and package I sent has not be received as of yet.
Can you please tell me where my package is? I mailed it out and paid for two day shipping on Dec 15, 2020 from Jackson, Ohio. This package was going to Va Beach. It was sent to Hyattsville, Md on Dec 18,2020.
When I track the package all I see is Dec 23, 2020 In transit, arriving late.
Does not give any other information. This was a Christmas package!!
When I contacted the local post office they tell me they cannot refund my two day cost because it was expected and not guaranteed!! And they cannot tell me anything as well.
USPS has to do better than this!
Typically I have no issues. It seems to be your issue In Hyattsville and not the overall USPS offices.
PLEASE mail my package to the final destination!!
It’s ridiculous that we depend on you for services, and you are not providing services.
It’s CRAZY the amount of complaints I see on this postal facility and how many others that are dealing with the same type of issues from this particular office!!
0 ⭐️ service.
I have 2 packages sitting here that I sent via priority mail. Filed complaints with absolutely no resolution.
December 17, 2020, 10:41 am
Arrived at USPS Facility
HYATTSVILLE, MD 20785
December 17, 2020, 9:33 am
Departed USPS Regional Facility
MERRIFIELD VA DISTRIBUTION CENTER
December 16, 2020, 11:31 pm
Arrived at USPS Regional Origin Facility
RICHMOND VA DISTRIBUTION CENTER
December 15, 2020, 6:20 pm
Departed Post Office
COVINGTON, VA 24426
December 15, 2020, 4:30 pm
USPS in possession of item
COVINGTON, VA 24426
December 15, 2020, 10:20 am
Shipping Label Created, USPS Awaiting Item
WHITE SULPHUR SPRINGS, WV 24986
Have a part for my car sitting in this facility since Dec 13, need the part to get my car fixed. Have not gotten any info or help with the situation whatsoever. Usually pretty patient but this is just ridiculous.
I ordered Christmas gift for my husband on December 12th and its been sitting in your facility since December 20th. COME ON ARE THE PACKAGES EVER GOING TO BE DELIVERED. THIS IS RIDICULOUS!!!!
When will my packages start moving through this facility? I'm getting screwed over by this facility with eBay. I paid for 2 & 3 day priority shipping and it's been sitting at your facility for a month.
My Prioity Mail 2 Day 9405528206334185303065 has been at your facility since 12/23/20
Please ship to me in Baltimore
• Replied to PO'ed In MD
What is going on at the USPS in Hyattsville, MD?
2
Please let us know the status of why so many Christmas packages are stuck at your office? Are they ever going to get delivered? We understand it's Covid, but we mailed on 12/14? Are they lost forever?
According to USPS tracking, my package has been sitting at this post office since December 17, 2020. It is now January 2, 2021. When I call, the phone is constantly busy. Can someone help me recover the package or get it delivered to my family in Greenbelt MD.
The Christmas presents I sent through USPS are stuck at this facility. I mailed them on Dec. 15th from Keswick, Va. It is now Jan. 2 and they have not been delivered to relatives in Conn.. When I researched online using the USPS tracking form it says in transit from the Hyattsville facility on Dec.23rd...what in the H is going on. I think we need to have the Post Office go private...and these people handled our ballots for the election...yikes...
I mailed 2 packages (1 to Sykesville and the other to North East MD) from Aynor, SC on 12/16; the receipt shows delivery on 12/21. Tracking shows it’s been in Hyattsville MD since 12/23. I get that things are moving slow but 28 days to go less that 500 miles...unbelievable!
Update to my original review. I took the 40 min trip to the post office and was told by the guy working the counter that my package was indeed not there but ar a usps sort facility in Capital Hights MD amd that I would not be able to get to the facility. So there is absolutely nothing that can be done. Don't waste you time driving up there they are not helping people.
I ordered a package on the 16th and it reached this facility on the 23rd. I live almost 40 minutes away. It is a VERY expensive gift and its honestly ANNOYING AND INCONSIDERATE that these LOWLIFES cannot deliver packages on time. How can it be that there are so many people being annoyed with this postal office and NOTHING is being done??? They need to all lose their jobs and find somewhere else to work because this is UNACCEPTABLE. we should not have to pay this much money and have NO packages within TWO WEEKS. ARE U KIDDING ME???
Not sure what THE HELL is going on down at that postal office, but absolutely nothing is getting done. Their phone is turned off, my package has been sitting there since DECEMBER 10th, and they falsely resolved my research case after I asked them where my package is. I’M PISSED.
When I can find the time to travel 40 mins I’m headed down there, but how about the people who ordered essential medication who’s package just happens to unfortunately get graced with that shithole of a post office? They just die??
Screw that USPS location. Inconsiderate assholes.
Package arrived on 11 Dec. Was put in transit to next location and on 15 Dec was updated to running late but still on its was. I have filled put the forms to check into it and told its not at my post office. I have called and escalated the complaint to the next level and they said it's still on its way. This facility is 26 miles from my post office and still not made it after 18 days. I will be going by this facility to see what the heck is going on friday morning.
My package has been there since December 19th and it was supposed to arrive 12/18
1
Many have said that this post office is the worst in the US. I Don’t wanna believe that’s true. I just want my package. That’s all. I’ve been waiting for two weeks now. And I don’t want it to arrive any later because I’m moving soon. I don’t wanna have to change the delivery address. Any help would be great!!!
Same as previous poster. My kids Christmas gifts have been at this location since Dec 11. What the heck is going on?
• Replied to Trying to remain patient
Losing patience....
Me three. Same thing 12/11... I have two packages sitting there.
• Replied to Trying to remain patient
Kate A
I mailed my Xmas pkg on 12/15 priority 2 day and it is still at this facility. The government might want to take a good look into this post office. I mailed pkgs all over the country to family and all were delivered and this package was the shortest distance to travel. These items we personal and now no longer available. I really would hate to think that inside this facility there are people taking Xmas gifts for them self’s. Very sad and disappointing.
10 days and counting for a small package hiding in this facility.
It says that the comments are not read by postal employees. Well, then, who the hell does read these comments?
Christmas present still there since Dec 10. Says it is in transit to next facility on Dec 14. Not true. It's still there. If it were in transit there would be another tracking date because no other Post office is that incompetent and it does not take a truck 15 days to deliver to an address 2 hours away. I have had this issue before, with them. Wish there was some way I could have mail diverted from this bunch.
What is going on here? My package arrived at this location on the 18th of December and it is now the 28th of December and it has not changed. When I called they said that my package was not technically there??? They were still awaiting it’s arrival??? So really what’s the use of the tracking number if it can’t be located. Lost Christmas gifts. Very disappointed and saddened . Still waiting for an update and the arrival of a fairly expensive item purchased that was supposed to have arrived 12 days ago!!! This location has very poor customer service and is very delinquent in completion of their duties!!!
Update... reportedly this is a distribution center and not a post office. They have many employees out of work related to the COVID pandemic and thousands of parcels that are backed up. As soon as they can be scanned they will then move on to the next destination. Trying to have faith in the process and use what patience I have stored up...will update as it goes forward...staying optimistic!!!
• Replied to No Christmas presents!
No Christmas presents
1
Today is January 11th 2021...tracking number continues to state that this package is still at the same location in Hyattesville, MD 20785 since December 18th, 2020.
I am making a trip to this location today to get to the bottom of this disaster.
Will up date my results later.
• Replied to No Christmas presents!
MaineMike2020
4
Sounds like the same story as everyone else. My package has been sitting at this location for 10 days now. Has not updated...has not moved...the company I ordered from will not refund me because the items are still in transit. I fully understand the strain and heavy burden that our USPS workers must endure during these times. However, there is still an obligation to be fully transparent to the American public about their recent difficulties in fulfilling the expectations of their profession. It is not much to ask.
I mailed a package from SW Florida on 12/8. It arrived in Hyattsville on 12/10 where it still waiting to be delivered 30 minutes away. Today is 12/23. What on earth are they doing at that PO?
Been on hold for over 2 hours and this ghetto post office won't pick up. Everyone whose packages are delayed, ask for a refund for the cost of shipping the item cause I ain't paid for 2 day shipping that is taking over 13 days. Inexcusable for packages to sit this long to be delivered 45 minutes away!!
• Replied to JULIEE51
Erin11745
2
I had something mailed from Buffalo and it arrived at the Hyattsville location on 12/10 and it hasn’t moved as well. What the hell happened to the 12/10 mail there??? Meanwhile I mailed something to Buffalo last week and it arrived today.
• Replied to JULIEE51
driz68
1
My package has been sitting there since 12/19. It was supposed to be delivered to my son who lives 40 minutes away from this post office. I was told he wouldn't get it by Christmas when I inquired about it from my post office. Was told they are short staffed because of Covid..wasn't prepared for the impact of packages from online orders and regular packages. I mailed my package out on 12/15...was supposed to be delivered on the 18th. From reading past reviews this has been going on for a while.
• Replied to JULIEE51
XoxoGen
2
This office is ghetto as hell! Never go there I had no idea. My stuff would be shipped from there. My package hadn’t moved in 7 days! What the hell is that? Very ghetto & very irresponsible.
My eBay customer has had a package that arrived at the Hyattsville MD 20785 USPS facility on December 10th. Today is December 21st. Eleven days without movement. What is going on there? Is there a crate of packages that has been pilfered by employees? Tracking number 9400 1082 0549 6960 5625 21.
I had something mailed from an eBay purchase from Buffalo and it arrived at the Hyattsville location on 12/10 and it hasn’t moved. What the hell happened to the 12/10 mail there??? Meanwhile I mailed something to Buffalo last week and it arrived today.
• Replied to Shane Simpson
J. Milton
4
I have a package that's been sitting in this facility since DECEMBER 12...today is DEC 19!!
Covid or not, this is completely unacceptable.
Horrible, Horrible, Horrible I believe there is a thief at this location. There is no excuse for a package to sit here for 8 days and still no signs of moving. I for one will never use the usps ever again! It will be ups or fedex next time if i want reliable service!
Do they not believe in answering the phone at this location? I’ve called about 50 x’s this last week. Spoke to USPS rep directly filed a claim about a package that was supposed to arrive December 10th here it is 12/15 and the package still says “in transit to next facility”. It was last seen at this post office. I’ve done took 2 trips to my local PO to see if they can do anything. I mean seriously what’s going on at this location? Are they all high? Are they just too lazy? Are they just dumb? What is it?
Tracking # 9205 5902 7690 5100 0001 3565 33
Case number #
18368242
Add a review huh answers phone it says enter a remote access code which I have not I am calling about a package that has been there for nine days and I like to find out when it's being mailed tracking number 944-903-689-5234 3771 60686 thank you very much for your help my phone number before for 3 453 4203 thank you very much James Bonham
Mail is being delivered at night with wrong mail being placed in mailbox. Called the Landover Post Office to see what was going on, when I started explaining the young lady hung up on me. Guess she forgot she gave me her name.
My package has been sitting at Hyattsville Post Office since Oct. 21 @ 6:23 AM. Waiting for 5 days now and I am only about 40 miles away in Mechanicsville, MD. This very unsatisfactory. Considering it only took a day to go from New Jersey to Maryland. Can't get any answer when I call, good thing it is not an important package. I guess I just have to bend over, take it, and wait. Very disappointed in service.
I have no idea why my package even went to this post office and then sat there for over 3 days. Either this facility searches packages or they have incompetent employees. My package is legal so they better have a warrant.
HORRIBLE SERVICE - My package has been sitting in HYATTSVILLE, MD 20785 for 3 days....This package arrived at the Dodge Park Road, Hyattsville locations since September 17, 2020, 7:45 am. I have received notice after notice saying it is in transit to the next facility yet after calling the post office I found that it is STILL in the Hyattsville, MD location on the day it is supposed to be at its FINAL LOCATION!! Every time a package has to go through the Hyattsville, MD location it is ALWAYS a week late or later being delivered. Prices continue to go up as the service declines more and more and more with each price increase!!!!! Thank G-d this was not important legal documents that needed to be at its final location by a certain time because I would have been up the creek without a paddle!! NEVER had this problem with my packages going through any other postal location except for the DODGE PARK ROAD, HYATTSVILLE, MD LOCATION!!!! The poor service has not just started since COVID, complaints have been sent as far back as 3-years ago!! There are other postal facilities that process thousands upon thousands upon thousand of packages a day and have never had the kind of dysfunctions or problems of getting to their location as they do when they pass through the Dodge Park Road, Hyattsville, MD location....What is this place - The Hotel California - you can check in but you can never leave??? Again, prices continue to go up and the service continues to either remain horrible or worse!!! I will say when I spoke to an employee on the phone she was very helpful and very kind....if only the others who are processing our mail/packages were as on top of their game as this young lady was......
Fix this location or close it as the way it is operating as of today it might as well be closed!!!!
I was told my package was delivered to my mailbox no package why would. The system or mail person put delivered if there was no package delivered to my box I need some assistance concerning the matter ?
I sent a much needed important document to my son in the military. It transferred fine to each facility until it reaches this post office. Two weeks later it still hasn't moved. Sad thing is the only explanation is to say to us this mail is considered lost mail. Thank you, to this incompetent post office. This Post Master needs to find another job, with the complaints on the service of this post office receives. Mail is very important so if it is important use UPS or Fedex to insure its delivery. Pathetic!!!
USPS Facility
HYATTSVILLE,MD 20785 . Very BAD service. Priority mail late two to three days leaving this facility for over two months now. WHOT IS GOING ON ??
This is the MOST UNPROFESSIONAL RACIST post office of all times! No supervision & the rude racist women run amuck. They have refused packages numerous times too many to count because i am white. After this happened a few times, I even did a test. Had my African American friend take in one of my packages and my roommates. They took his package and smiled at him and refused the roommates with rudeness. The two employees Monique & Cheryl were so rude they were even cursing and griping behind the glass having the nerve to being told they were not adhering to the postal codes informed to me by the supervisor in the Landover office. The post master general really needs to take a good look at the videos they take of their employees for the date 12/27/17 to see how both these employees need to be FIRED. I have filed complaints with USPS and consumer affairs. If i find out I can sue those two employees personally i will JUMP ON IT as they are the WORST excuses for employees or supposed humans. LAZY WORTHLESS RUDE WOMEN.
All I'm trying to is get into contact with someone at the USPS all numbers seem not working. I am trying to get items delivered from Landover to Florida. I would greatly appreciate it if someone would call me at 727/644-7649.