Downtown Station Post Office

400 Congress St Ste 9998, Portland, ME 04101

Contact Numbers

Phone: 207-761-0267
Fax: 207-761-0667
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 8:00am - 6:00pm
Tuesday 8:00am - 6:00pm
Wednesday 8:00am - 6:00pm
Thursday 8:00am - 6:00pm
Friday 8:00am - 6:00pm
Saturday 9:00am - 1:00pm
Sunday Closed

Last Collection Times

Monday 5:30pm
Tuesday 5:30pm
Wednesday 5:30pm
Thursday 5:30pm
Friday 5:30pm
Saturday 1:00pm
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Station a
622 Congress St Ste 9998
0.3 mile away

Portland
125 Forest Ave
0.4 mile away

Portland Me S and DC
151 Forest Ave
0.4 mile away

South Portland
15 Cottage Rd
0.9 mile away

Reviews

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Hello, I am canadian, and If I go to your post office during summer, is there philatelic products ? or in an other office in Portland ? I appreciate the information . Pierre
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Martha at the Congress Street is always helpful, dependable and a pleasure to work with - even when the task is complicated. I had to write because she “made m day” last week. She is a great asset to the USPS, and I hope she’s appreciated by her superiors as much as she is by this customer (and I can assume, many others like me).
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Just went to this location and the doors were locked and nobody there. No signs or anything. Just ... closed. It was supposed to be open over an hour ago.
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Have not received mail in six days I just had one go by will I was standing there address is 128 Longwoods Road Falmouth ME 04105
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I visited the 400 Congress St. post office today at 11:00 AM to mail some Christmas cards and had a really negative experience. One of the employees yelled at me in a very aggressive tone. I was on my phone and he berated me. I understand it is a stressful time but these are government employees and should be respectful. I have never been spoken to like this before and when I let him know this, his response was “Get over it!” How unprofessional and rude.
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Two days our postman has failed to stop at our mailbox ... I know this because I put mail in the box with the flag up for over 48 hours and he hasn’t taken it.. Amazon says packages were delivered today yet nothing has been received. It is not uncommon to receive someone else’s mail and not to receive mail we were expecting and never do receive it. Unbelievable. If one complains nothing is done and I suspect the delivery postman is never reprimanded or re-trained. I was called once in response to a complaint, but I am certain it was not a legit customer service rep (strongly feel it was my postman making the call). He was rude and stated “You old people have nothing better to do than complain and get people in trouble!” How would he know I am a senior citizen if he wasn’t responsible for this route? He rambled on further insulting me until I terminated the call. Worthless and not an honest person given my unfortunate interactions with hi all based on the many constant mistakes he makes. Should we have to wait until after 9 pm in some cases to receive the mail when normally it is received by 1 pm? No accountability it appears. I think we need to do away with a government run postal system and go with a private entity because they just go from bad to worse with no apologies EVER given!
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I am awaiting a package that is coming to Little Diamond Island, Fessenden Ave. Your delivery people tried to deliver it to Fessenden St in Portland. It needs to go to Casco Bay Lines on Commercial St and then out to Little Diamond Island. Thank you. Paula
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Hey I didn’t get a package that was shelf and I hope it’s going to be here today do you need my number please get back to me it was a cell phone and I don’t know why it wasn’t delivered!!94001169900006484.’
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