Good Day.
We love our Courier, Carla, and do not blame her for not delivering our mail because of a problem neighbor and their dog at 15445 Lindsay. I spoke with a very aware Ms. Washington at your location and you are all doing that you can to remedy the problem. Please keep this at the top of your list as we are going on 2 weeks with no mail delivery.
I will pick up my own mail in the meanwhile.
If I can do anything further to protect Carla or help alleviate this mail delivery obstacle. please let me know.
Thank you,
John
Been waiting for them to forward my mail , just about 2 months now. My mail has been sitting at this location for months , they’re customer service is so poor they can’t even keep up with information sent to them to do the job . FIRE EVERYBODY & start over the company probably will be better off.
On November 12, 2020, after speaking with USPS customer service, whom advised me to call the USPS Stratmoor facility, I did. An agent named Daniel answered, but was unable to address my issues regarding an undelivered package to my residence on the previous day which was a holiday, Veterans' Day. He placed me on "hold" at 10:20 a..m. and did not return to continue. After 20 minutes on "hold", I redialed the facility several times, only to get busy signals. At 10:44, an unknown female answered and placed me, again, on "hold". After several more minutes, again, I redialed the facility and received only busy signals or other noises, but no one answered. At 10:84 a. m., a unknown female answered and I asked to speak to a supervisor. I was told I had to wait and placed on "hold". At 11:10, I terminated the call. No one assisted me or provided instructions on how to proceed with my complaint on not receiving a alleged package delivery on Veterans' Day. I had been placed in "hold" oblivion. Poor service!
I have been missing mt delivery because of my mistakeof putting the worng address on my wish shippen (19812 Archdale st detroit mi 48227 is worng) the right is 15812 Archdale st Detroit ,MI 48227
LT612401651CN,LT612908721CN,LT612401651CN,
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