Grand Rapids Post Office

225 Michigan St NW, Grand Rapids, MI 49501

Contact Numbers

Phone: 616-776-1575
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 5:30am - 9:00pm
Tuesday 5:30am - 9:00pm
Wednesday 5:30am - 9:00pm
Thursday 5:30am - 9:00pm
Friday 5:30am - 9:00pm
Saturday 5:30am - 9:00pm
Sunday 5:30am - 9:00pm

Last Collection Times

Monday 6:00pm
Tuesday 6:00pm
Wednesday 6:00pm
Thursday 6:00pm
Friday 6:00pm
Saturday 6:00pm
Sunday Closed

Passport Walk-In Hours

Monday Closed
Tuesday 9:00am - 12:00pm
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed

Passport Appointment Hours

Monday 8:00am - 1:00pm
Tuesday 8:00am - 1:00pm
Wednesday 8:00am - 1:00pm
Thursday 8:00am - 1:00pm
Friday 8:00am - 1:00pm
Saturday 8:00am - 1:00pm
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*Appointments are required outside of walk-in hours to apply for or renew US Passports. Please Call or schedule online.

  • Business Line
  • General Delivery
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Philatelic Services
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lobby has Copier
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Ledyard
120 Monroe Center St NW
0.3 mile away

Grand River Carrier Annex
630 Division Ave S
0.9 mile away

Northwest
1625 Walker Ave NW
1.6 miles away

Eastown
1451 Lake Dr SE
1.7 miles away

Reviews

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my adress 9304 S. Evergreen Rd, Baldwin MI 49304. When the sub delivery person is delivering the mail I either ghet none or the mail is delivered to someone else. The name of that street was Timber Trail, NOT EVEN CLOSE. I get my newspaper on thursday for 20 years, onweek of June 1 I got nothing. This is a on going thing. Please help
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Ilive at 208 castle drive Lansing and I'm not receiving my mail from defense financing accounting service which comes from there to dewitt post office . please clear this problem asap
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This website doesn't include delivery hours or routes. I live in the downtown area and my mail arrives after noon every day. An I don't understand why. It would be nice if there was map that showed the downtown delivery route and what time they start and end. If I knew they started deliveries at noon and ended at 6pm. It might help me understand why my mail arrived in the afternoon.
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This may not pertain to this peticular USPS. The distribution centers of the GR. USPS need to fix what they did wrong with Vicki E. Of the USPS Distribution Centers. I was a mail handler that you lied about and set out to castrate. Thank you if you fix the hell you put on me.
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Today is April 30, 2021. This morning we picked up several get well cards at our local post office. They were post marked March 31, 2021. The cards were for my mother who passed away April 11, 2021. It would have been nice for her to see them. It is unacceptable to take a month to go from Grand Rapids to Ceresco Michigan.
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I do a lot of online shopping. For some reason when a package gets to the GR post office it can set there for up to a week before it makes it to the Caledonia post office. This is beyond unacceptable. If you were not a government operation you would be out of business for the poor service. I’ve also tracked my packages going as far away to Hawaii before it was delivered!
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Hola, I really appreciate your awesome little slice of heaven so much that I am moving there. Are there any post office boxes available??
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I have read all the reviews, does it do any good. (No) I'm wondering why. I mailed a christmas box on 12/11 to North Carolina, As of today12/24 no-one can tell me what happen. I had a case number, after 3 days someone closed the case without being resolved, A over paided post worker said I would hear within 3 days. Not a email, phone, or text. Now, 12/24 I have a new case number and have to wait another 3 days. I did call the locate postoffice in Hickory NC where the box would go to. She was able to track the package and said it looked like the package never left Grand Rapids. I have called again the 1-800 number waiting for a call back now. It saddens me, people of today don't care about their jobs or do they want to help people and that is their job.
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I perfectly understand it is Christmas time. However, my package has been sitting in Grand Rapids for over a week now from Macy's. Its going to Montague. Basically up the street. Please hire some responsible and smart employee's.
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My package has been at your Post Office since 12/14...it's now 12/19 I live in Lansing MI WHAT'S THE DELAY?
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My package tracking showed it to be in Grand Rapids, MI and to be delivered to my address in Caledonia, MI Thursday Dec 9. You then shipped it to Illinois and it came back to Grand Rapids. You now have shipped it to Pennsylvania. I called the post office directly and they can't track it because they are too busy
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Is the mail still picked up from drop boxes? If not, what is the best way to mail a letter without having to enter a building?
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I currently have 3 packages apparently stuck in the Grand Rapids post office from anywhere from 2 weeks to 8 days... What is going on in Grand Rapids? No updates at all on the tracking...
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My package has been at this post office for 8 days now and i have been trying to get a hold of them since day 1 no response and no sign of it moving this is bull shit i am now wondering if anyone even works there
• Replied to Support

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Sensing a trend? Umm, yeah. Trump's crooked, incompetent stooge reduced USPS funding and made it more difficult to do the work. Trump leaving another failed venture in a steaming pile of poo. PS - too bad about the held packages. That's super annoying.
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It is December 2nd and they have had my package since November 21with no shipping update since it arrived at GR post office! I’m starting to see a trend! Maybe this office should be closed permanently!
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please call me as soon has possiable this is important 616 350-9969
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The Walker Michigan Post Office is in need of a landscaper. Please take a look at the outside area of your westside Post Office it is an eyesore to the neighborhood. Weeds are 4 foot high even ones with prickers haven't been pulled the grass is terrible. Please care about our westside by getting some nice bushes and plants also bark or something that at least looks nice. Thanks so much, Laurie
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My package has been delivered here for 4 days now, its supposed to been shipped to my house already. Ive called plenty of times no availability for phone. Please contact me at the email provided!
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I have been tracking my package since May 20th. I’m being told it has been sitting in a Grand Rapids post office since May 21st. This is obsurd! Tell me my package isn’t lost!
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I watched a USPS driver pull up to my house yesterday as I was in the garage, look at my house (address clearly marked on the house) then drive away. 5 minutes later I got a notification saying it was “unable to be delivered”. Since then I have not been able to speak to a real person from the USPS. The local station had me on hold until the call ended two minutes later
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Hi I am contacting you because I am concerned about a package of mine that is and has been held at your postal office since April 23, 2020? Please contact me at the email address provided with any information and/or updates. Thank you in advance.
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I called several times 776-1575 got message I'd be transferred to an operator it would ring maybe 5 times & then I'd get a busy signal. I'd like whomever over sees the Village of Dorr to PLEASE Contact me. I called the 800# provided & was told I had a hour wait. I'm waiting that's how IMPORTANT making contact is to me. Hopefully the battery on my landline phone doesn't die.
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You are hold ing a package of mine for no obvious reason. I have received this same item from the same company through USPS before with no problem!!! This product is legal, hemp extract, I use it for arthritis pain control!!! Please get this package released to me or I will come to the post office and speak to the post master regarding this problem!! This package has been shipped by OJAI energetics PO Box 1510 Ojai, CA 93024 Ph: 877-774-4531
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no answer at the number provided.
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im having trouble with the delivery of a pkg. the post office employees were to busy to assist, the online site was no help, the destination post office was busy, the automated system didn't have the answer, when i was redirected i would have an hour and ten minute wait
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I have sent in several requests to find missing mail and I can't get a response. I can't get anyone to help me and I am at my wits end. Where can I find someone to help me???
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I submitted a forward mail to start on Nov.8,2017 and it is now Nov. 24 and I still am not receiving my mail. I have several bills that are not being paid. What is the problem. Very disgusted. 1728 5900 0043 3040.
• Replied to laura morrow


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