Muskegon Post Office

800 1st St, Muskegon, MI 49440

Contact Numbers

Phone: 231-722-7292
Fax: 231-722-0428
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 6:00am - 6:00pm
Tuesday 6:00am - 6:00pm
Wednesday 6:00am - 6:00pm
Thursday 6:00am - 6:00pm
Friday 6:00am - 6:00pm
Saturday 6:00am - 6:00pm
Sunday Closed

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 3:00pm
Sunday Closed

Passport Walk-In Hours

Monday 10:00am - 3:00pm
Tuesday 10:00am - 3:00pm
Wednesday 10:00am - 3:00pm
Thursday 10:00am - 3:00pm
Friday 10:00am - 3:00pm
Saturday Closed
Sunday Closed

Passport Appointment Hours

Monday 10:00am - 3:00pm
Tuesday 10:00am - 3:00pm
Wednesday 10:00am - 3:00pm
Thursday 10:00am - 3:00pm
Friday 10:00am - 3:00pm
Saturday 11:30am - 1:00pm
Sunday Closed


*Appointments are required outside of walk-in hours to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 9:30am - 5:00pm
Tuesday 9:30am - 5:00pm
Wednesday 9:30am - 5:00pm
Thursday 9:30am - 5:00pm
Friday 9:30am - 5:00pm
Saturday Closed
Sunday Closed


Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

North Muskegon
404 Center St
1.1 miles away

Muskegon Heights
2517 Peck St
1.3 miles away

Fruitport
53 N 3rd Ave
5.9 miles away

Twin Lake
6034 East St
6.2 miles away

Reviews

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destroyed my collector piece by forcing it into my mailbox because they were too lazy to get out of the vehicle and walk 20 foot to my porch.Trump can't get rid of them soon enough.!!!!
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The Muskegon mail service SUCKS!!!! My business only gets mail a few days a week and they hardly ever pick up my out going mail. I have called many times and discussed this with supervisor but nothing changes. They have made the US Mail a JOKE.
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Haven’t gotten mail in over a week, thought it was because of the weather last week, but what’s the excuse this week? Because I still haven’t received any mail!
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Have had no mail for 7 days since shut down for Carter and all we get is it’s going to come. Have had once excuse after another like weather, staffing, ev trucks, route is too big. We have 30 pcs of mail and 3 packages they have not delivered. This is unacceptable and they NOTHING about it.
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Mail man misses 3 days in a row. Expected packages are listed at the post office. Phone is never picked up. Chat bot is lacking reasonable answers.
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4/23 my gas bill arrived much larger than expected. DTE told me I lost a senior discount because I had not filed the reapplication forms they sent me in February. I NEVER GOT THAT MAIL. 4/24 my car insurer wrote me my auto insurance was cancelled because I failed to return the renewal package they had sent me in March. I NEVER GOT THAT MAIL. Today, 4/28, the city sent me a later water bill (I had paid the months before and after) for an early April billing but I NEVER RECEIVED THAT MAIL. I don't know who my carrier is anymore because it seems to be a different person every week.
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My mail went running to 1705 Pine Street, Muskegon Michigan. This address is for Quincy and Angela Jackson and we haven’t received any Mail for three weeks to this address
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Can I change my address online
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They have a big problem with change of address even when I have a P.O. Box at there location
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Our post office is amazing. In June, I accidentally dropped an envelope of checks and cash into the mailbox. The envelope was not sealed and was simply addressed 'Staci'. I filled out a Missing Mail form as a last resort with little hope of success. This week the envelope with all of its contents in tact was returned and I am incredulous, incredibly relieved, and so grateful! Thank you so much for the incredible job that you do day in and day out - what an amazing institution!
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I have lived at my same address for 22years now and never have experienced so much misdelivered mail. Maybe because its always a new mailman not sure but my mail is being delivered everywhere but my address. What took the cake last week when my medication was delivered to the wrong house and luckly the neighbor whom received it was honest enough to bring it to the house. Stuff I have ordered off the internet that has to be delivered through mail gets misdelivered it's terrible and I need to know how this can be fixed. I was like to talk to someone in person ASAP to see how this issue can be resolved.
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Randyrbyatt? Tmdtpohiafjapsefababaaes
• Replied to Catrina Carter

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Worse customer service worse supervisors and mail carrier lied about dog chasing her. We have cameras and the post office back up the carrier regardless of the videos and held are mail sent package back etc! Rude people work at 1st street office!
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Yes we are going through hell with postal service said my dog chased them when in fact it was dog fr down the street
• Replied to Lenise Kibbey

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Please pull your people of the roads & sidewalks. No mail is worth their safety. 🙏s being sent
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Stood in line waiting for them to open at 830 like the sighn said but its 850 and no sighn of any teller at the window, elderly ppl finding a way to sit while others are running late for work and some leaving the line. I couldn't imagine the excuse they have to give. It's not the first time this has happened downtown. What's the use of getting here on time if their not gonna honor the doors schedule?
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