Charles M Russell Post Office

3400 9th Ave S, Great Falls, MT 59405

Contact Numbers

Phone: 406-770-4200
Fax: 406-770-4232
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:15pm
Tuesday 5:15pm
Wednesday 5:15pm
Thursday 5:15pm
Friday 5:15pm
Saturday 5:15pm
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Burial Flags
  • Business Line
  • Business Reply Mail New Permit
  • Duck Stamps
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Black Eagle
1321 Smelter Ave NE
1.9 miles away

Great Falls
215 1st Ave N
2.3 miles away

Sand Coulee
538 E Hunter Rd
5.0 miles away

Ulm
6 Millegan Rd
10.7 miles away

Reviews

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9374889717609850682337 mail carrier had 2 packages for me. 1 was delivered and the other one said couldn't find delivery location. Why wouldn't carrier just set it next to the one that was delivered.
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Not sure who was delivering my mail Tuesday or Wednesday but I have never had issues with our normal carrier gal.. my mail was not placed in my mail box and was left on the ground and blown all over my yard and in the neighbors and they were important 😑 I hope this gets addressed because our normal gal we never have issues she is wonderful!! Only happens when the put someone else on her route grrr
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How much would a mail key cost for the mailboxs at a apt?
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I've been waiting for a 1099 from my broker and called this a.m. to see when I could expect it. Laura Young told me it was mailed to me on 2/12/21 - twelve days ago and I haven't seen it. She suggested there may be weather delays with the storms in TX. I am concerned because a few years ago another 1099 in my husband's name was missing - the company had to send another. USPS filed charges against Tammy Day Watson and she pled guilty of mail fraud/identity theft in court a few years ago. I testified at her sentencing hearing. She is already out of federal prison. I don't know where DA Davidson 1099s originate, but I am hoping this is not another issue of mail/ID theft. I have no idea of it is an internal or external theft. We watch our mailbox out on the county road pretty closely but it is not easy because our mail can be delivered any time between 10:30 a.m. and 7:00 p.m. Mailing address: 132 Gibson Flats Road 59405 Also, our economic stimulus prepaid card was delivered to wrong address in January. Envelope was marked "NOT AT THIS ADDRESS - THIS ADDRESS IS IN GIBSON FLATS" so it wasn't even delivered in this area.
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Today's mail brought three more pieces with notes "goes to Gibson Flats" or "Deliver to Gibson Flats" - and then those notes were crossed out - my economic recovery debit card was marked the same way. It doesn't look like you are mistakenly putting my mail in a neighbor's mailbox. It looks like it isn't even being delivered to Gibson Flats. What's going on? Postage goes up, postal service employees want raises, mail delivery is slow and comes at all times of the day, and now you're hoping to stop air mail and send all mail by ground. Yet you can't get my mail delivered to correct mailbox. Would like to send you photos of the above delayed mail but cannot attach/insert here.....
• Replied to Bev Axelsen

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I have a mailman who has bid a route that does not deliver our mail on Monday, he just drives by (see him daily, except on Monday). He already does not have to deliver on Sat. When you call the post off no-one answers the phone and if you get lucky to get someone they do not care. He also says he can not get to the house which is a lie. The other day he delivered at 11 am which is totally impossible due to I am at the end of the route. I can not leave mail in my mailbox because he can not be trusted. He also lost a returned letter from the county that was for our taxes. This has been happening before covid-19 the post office needs to go private and all the managers need to be fired..very sad.
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Post person is throwing my packages over the fence instead of delivering to my door. Can’t leave a message on the PO phone because the mailbox is full. ??????
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A parcel was just delivered to my home that had obviously been opened and not resealed. The inner and outer packaging were BOTH wide open - not torn, but cut open with a knife or box cutter. Package ID # 829245838. This is the second time this has happened recently. At least the parcels were left inside my screen door and my doorbell was rung. In October, parcels were left on my bottom step, and my doorbell was NOT rung. At least one parcel left on my bottom step was stolen. Its value was $89.00. My security camera recorded the theft, and I notified the police, but my credit card loss insurance refused to cover the loss because the item was considered “consumable”.
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I just had the most unpleasant experience with a mail carrier that I have ever had in my life. He was the most unprofessional, arrogant, condescending, and foul person that I have dealt with in some time and I work in a customer service industry, so that is saying a lot. He was extremely slovenly in appearance, reminiscent of a person who just awoke from a three-day bender, and he was verbally threatening with body language that was aggressive to the extreme. If this is the quality of the average employee that the C. M. Russell Station hires it is a sad day for the postal service, I find it hard to comprehend that this employee can remain on staff. I do not want this man returning to my residence in the future if he does I will be following up with local law enforcement and seeking a restraining order to keep this individual from my property.
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