Postal Locations

I have the USPS Informed Delivery report and I’ve noticed that an important piece of mail that was showing on Monday or Tuesday wasn’t delivered to our mailbox. My husband is a veteran and often gets info about important appointments and because we live in the Stonebrook apartments off of 5th street. I’m concerned they are going in the wrong box. Is there something that can be done to ensure we are getting our mail? Thank you.

The regular carrier for 119 South Apts. needs to learn how to shut the mailbox center correctly. She use both arms and slams them so hard , items fall off the walls inside our clubhouse, dishes rattle and people jump out of their seats. The sub guy carrier today showed me how easily they close, done properly. I don't know what she's so mad at but she needs to direct her attitude somewhere else. The doors will be broken soon the way she operates them, and she will be to blame. Shut the doors like they are supposed to be shut and stop disrupting our business

No one answers the phone...aggggh! WTH! With covid issues, it's important that customers can determine if the stamps they wish to purchase are available. I've called several times today and the system hangs up.

Why don't you answer the phone or deliver mail that's been in your office for days?! As I read through other comments I notice that this office obviously has issues. Where is the Post Master, and why isn't he changing things here?

I have tried calling for two days and no one ever answers the telephone. Upon calling, you get a message then transfer you to a operator in which there is no answer. It just rings and rings until it finally disconnects and you get hung up on. I am expecting live baby chicks and am trying to reach them to arrange their pick up as soon as they arrive. Very disappointed as you would expect it's somebody's job is to answer the phone when it rings!

I am having a very serious issue with my mail carrier. I have contacted the post office several times to let them know that our mail carrier is not scanning in our mail when they pick it up. Now it has escalated to the point where a mail carrier is not only not scanning in packages but is not returning them to the post office. That means that our mail carrier is stealing our packages. The packages were picked up on Monday And should have been at the very least scanned in to the distribution center the next day in Greensboro. It has now been two days and the post office has no record of six packages. They are shipped in small mailers because they are photographs. I have mentioned this to the manager of the post office and been assured that this problem was fixed and would not happen again. And yet here I am with packages missing. I try to call the post office and they take their phone off the hook. It literally rings until it hangs up. So now I can’t speak to anyone about packages that are missing. Our mail carrier has been out and two substitutes have been picking up our mail for the past month. One of these substitutes is failing to do their job and now has resorted to stealing items. Do not use this post office if you have any other option available to you I highly recommend you go somewhere else. There is no accountability and no one you can speak to who will resolve any issue you have with this post office. I run a small business and I have worked from several cities in North Carolina. I have never experienced mail issues and stolen mail like I do with the Mebane post office.

I have had a CERTIFIED LETTER OUT FOR DELIVERY since October 18, 2018 and the mail person has failed to deliver each day since. I will be at the this post office at 8:30am when it opens and I EXPECT my letter to be in my hands tomorrow OCTOBER 22, 2018 NO exceptions.

The Mebane Post Office SUCKS! First the previous reviewer is correct that they don't answer their phone! I called for over two hours yesterday and let the phone ring a good 20 to 30 times with no answer. For the second time with an item I ordered online the order tracking shows the item delivered yet I never received it. It should have been placed in my mailbox as it was a small package. Tried investigating with the post office and all I got was we don't know where it went, it was delivered somewhere. No offer of help with the situation either. How hard is it to match up an address?? I live in a rural area of Mebane where the houses are not on top of each other, have a big green sign on my mailbox with my house number on it. I have ZERO confidence in the Mebane PO!!

I don't know why you pay for them to have phone service. I've been trying to call this location for two days with no answer. I can deal with their terrible customer service but there is no excuse not to answer a phone.

I have lived many places and I own a business and I just need to say that my new mail man
( Romeo Smith ), is the sweetest and best mail man I have ever had. Myself and all of my employees just love him. He is always professional, sweet and kind and on time. We could not ask for anyone any better than he is. You should make all of your other mail people take sweet lessons from Romeo. BUT, YOU DO NEED TO GIVE THE MAIL MEN STAMPS. you are loosing sales because they do not have stamps on them. I have to go to wrap pack and ship to get them. GIVE ALL MAILMEN STAMPS... THANKS FOR ROMEO!!!