I have a hold mail question. I was directed by the main USPS service to call this post office with my question. Nobody ever answers!!! Am I doing something wrong? Do I need to call at a special time of day to reach someone? Do I need to call a different phone number?
I had a problem with my mail and I talked to the postmaster and a lovely lady there that straighten out the problem for me. They were so professional, patient and kind. It was a really a very pleasant experience. Thank you for your help.
I am not getting mailed delivered on a daily basis. This is the third day in a row that the mailman has not delivered. There is construction going on and I'm sure it's too much of a hassle for him to deliver to my box and turn his truck around.
When you call this location you can't get anyone to answer the phone. This is poor service from this location all the way around and would appreciate a response.
I live in a apartment building with a community mail box. For the third time this month I got notified from my Informed Delivery text that a package had been delivered, but the key for the package box was not in my mailbox. I checked with the previous family who got the key last time and they didn't get it either. Where is my package? Why can't the mail person figure out which box to put it in? Why does no one answer the phone? This is sloppy and shows no pride in doing one's job correctly.
I have been trying to get a package that was "DELIVERED" on 10/5/2020. For a month I've called every day....there is either NO ANSWER...of if they do answer, they put you on HOLD...still have not found my package! WORST SERVICE EVER!!!
ALWAYS losing my packages. Says they’re delivered & I have to call to have them found. Sometimes they’re found, sometimes they’re not! One package took 2 months to find!! The associates are rude as hell! Over all this postal location needs a swift kick in the ass & to get they’re shit together!!
Avent Ferry location. Just watched my mailman park his truck across my drive to write out an I’m sorry we missed you note for a package. It would have taken him less time to walk up the drive so I could tell him I have no idea who the person is that the package was for. Happens all the time and the neighbors have to deliver their own mail/packages. Tried to call the post office, no one evens makes an attempt to answer the phone.
The mail in Raleigh Garner has been criminally bad. Constantly losing letters and packages. 4 years of horrible service. No one to call email us worthless. Sick to my stomach with USPS. Will never ship Usps again. Won’t order anything shipping with Usps either. Never.
I mailed a Christmas card 11/27/19 from the Lake Dam P.O. to a family friend in the 27609 zip code. I just received it back as a "Return to Sender" after almost 5 months in the mail system. Luckily Elvis received his "Return to Sender" quickly! I get no answer at any location and there's no email to contact the postmaster. When you have little to no accountability, customer service rarely appears.
How disappointing.
WE HAVE HAD ISSUE AFTER ISSUE OF RECIEVING OTHERS MAIL AND NOT GETTING OUR MAIL, GO FIGURE YOU CAN'T GET A HOLD OF ANYONE ON A SUNDAY BUT THEY DON'T WANT TO DO (THERE JOB)!! OH BY THE WAY DON'T LIE ABOUT THAT YOU ATTEMPT TO DELIVER AT MY HOUSE YESTERDAY WE WERE HERE AND NO YOU DID NOT TRY, AND THEN PUT IT ON YOUR TRACKING FOR REDELIVERY!! I WILL POST ALL OVER SOCIAL MEDIA!!
Just like some of the rest of the responses, I have also had properly addressed and stamped mail in my box for 3 days with the flag up and carrier obviously sees no need to pick it up. I repeatedly get mail from addressed to anybody. Please advise what I need to do in order to get mail picked up.
Not sure this is the location for my mail on Harvey Johnson Road and if not, please forward to correct location. I just had my my stopped from 2-10 Feb due to being out of the country and the mail was delivered, set on the front porch in a plastic US PO box in the blame rain. Ask me am I PO'd..I had ordered books and they are soaked..Hardbacks!! Mail had to go to garbage along with magazines. Who would be that stupid?? I have a screened porch that it could have been placed on. I was not home when it was delivered so it stayed out there for days. You pay more for the postal service just to keep it up and running and crap like this continues to happen. Yes I am mad..I am trying to dry the books with a blame hair dryer!!!!!!!
This post office is a joke! Some days mail is neither picked up nor delivered on their routes. By "picked up" I mean outgoing mail in the box and the red flag clearly up. Other days we get as much mail for other people as we do for ourselves. This was NEVER a problem before the post office was relocated.