Postal Locations

Myrtle Grove post office is the WORST post office ever. I get informed mail delivery. I was supposed to receive my new DMV registration last week. Guess what? Hasn't been delivered. Likely stolen. Our postal carrier is one of the rudest men I have ever encountered. He has left our mailboxes wide open (unlocked) at least 10x in the 5 years that I have lived in my home. He has misdelivered mail to my home more times than I can count. My street name is similar to another street in Wilmington and instead of actually looking at the name, he continuously delivers the mail to my box. Even when I put "not at this address". I put it back in the box and he puts it back in mine. Nobody at the Myrtle Grove location ever answers the phone. They do not work with you.

We don’t receive our mail despite getting the daily notifications. I am missing checks from Workers Comp that I need to live on. They won’t just void a check and reissue, they start the whole pay process all over again which can take 6-12 weeks if you’re lucky. Mail gets misdelivered consistently. These people are a joke and they are messing with peoples’ lives. Completely unacceptable.

No one answers the phone at Myrtle Grove.

PO BOX 16485 I paid for this PO Box for 6 months and for at least 3 months the PO BOX wasn’t even in my name. When I went in last week and talked with the young girl at the counter she assured me that the change has been made. I continued to inquire about a large package that I had shipped to the PO BOX and was told by the same young girl that if the package is to big the would put a notice in the box for me to pick it up from the counter inside. The package arrived at the post office and was sent back to the shipper!!! Unreal. I have serval checks being mailed to this PO BOX for $1000s of dollars but the negligence at this post office is so brazen that it appears to criminal. No mail for three months due to their negligence. Return to sender after confirming my PO Box was updated in the system, now potentially $1000s of dollars in- what in my opinion is criminal damages and maybe theft- simply because this post office is allowed to be negligent? I will open a United Sates Secret Service case at this location for mail tampering and possible mail fraud if my checks aren’t in my PO Box when they are sent. Timothy Patterson PO Box 16485 for the 20th time. Fix the problem at your location or I will.

Reside in the Hanover Heights neighborhood. Put three bills (outgoing mail) in our mailbox recently and put the flag up. Mail carrier came by and put an advertising flyer in the mailbox and put the flag down, yet did not take the outgoing mail. The bills were in plain sight. As with other reviews I have read, no one would answer the phone at the Myrtle Grove P.O. Plain laziness I suppose.

Same to.me my package could not be delivered, due to no access.driveway and door not available, is completely ridiculous, I was home,I think they don't want to get out.of their van to go to the door to delivered, lazy people.am furious am still waiting for my package.call,many time ,no answering the phone,call the all day.

Received text that my package (important medicine) couldn't be delivered due to "NO ACCESS TO DELIVERY LOCATION". What? Empty driveway. No cars parked on street. Porch light on. Doorbell. How can I be more accessible than that! Firmly believe carrier never even attempted delivery!! Been trying to call Myrtle Grove USPS, but after ringing for 3 min each try, line goes to a busy signal.

When I moved to Wilmington and began to use this post office, for several weeks I couldn’t figure out why this location had so many negative reviews. Then I met the bearded guy with an attitude problem. He’d question my sexuality, grill me about what’s in my packages and ask if they’re “really” fragile. Every. Single. Time. His attitude inspired me to finally get my home shipping station set up at my new place so that I would only have to drop off packages and not have to wait in line. I run a small business and ship packages out multiple times a week. I hadn’t dealt with him in a few months until yesterday when he began to pick up my packages one by one as I put them on the drop off table (about 15 or so) and throw them full force into the back room. I told him not to throw my packages and he yelled, “Special delivery!” I’ve never dealt with such unprofessional garbage in my life. I’ve been trying to contact the postmaster since yesterday to no avail. That prick better hope none of that merchandise was destroyed.

We live in a mobile home behind another residence. This mobile home has been at this address for over 29 years, but yet we cannot consistently get our mail or packages delivered on time. I have the email coming every day, telling me what to expect in my mailbox, but it doesn’t get delivered for days. This has been happening for a year now. Many time sensitive items not delivered or too late. 28412, Silver Lake Road

I live at 2905 green tip cove wilmington NC28409 I want to know why our mail does not come everyday and why have they been delivering some mail on Sundays instead of Saturday

spotty delivery of mail to my neighborhood. after 1 1/2 yrs of Covid, NOW you're claiming you're short help and CAN'T deliver the mail daily. I don't believe this. No delivery Mon, Tue, sparse mail on Wed, no delivery Thurs. What's going on? And the cost has increased. Not a happy customer, or neighborhood.

Been waiting on a delivery for 4 days that was turned over by UPS to post office for final delivery. Huge mistake. Maybe by Christmas. Ridiculous. I understand comments are not read by postal employees. Hell. They can’t even shut the mailbox door. I’m sure reading would be out of the question.

Again mailbox left open in the rain and it shuts easily so no excuse. Mail wet AGAIN. Yesterday large package was jammed in the mailbox AGAIN which caused a tear when removed. This is rediculous!

I have a disability, but I also work from home and as such receive packages for work occasionally. I have requested that my packages be delivered to my apartment door instead of the office but it never happens. Its a small request, especially since my building is directly across from the office. I cant get anyone to answer the phone at the Myrtle Grove P.S. to discuss this option. I'm very disappointed. I've brought to the attention of our community management and they were kind enough to speak with the mail carrier when he dropped off my packages there, but he simply said he would ask and come back later. No one has bothered to contact me directly.

Could you please tell your deliverers to please close the mailbox doors. Mail gets wet if it rains and they are not closed. Only seems to happen with unfamiliar deliverers. Thanks

Frequently our mailbox door is left partially open. This happened again today during a rain event. A couple of weeks ago I found an Amazon package crammed into the box but it was too large to fully close the door, but this didn’t seem to bother the carrier - just inviting a package pirate to help themselves. I guess this is better than the time a package was left tittering on top of the mailbox. Almost forgot…… I got my neighbors mail last week. Wonder who got mine?! Not impressed.

I live at 5765 Highgrove Place. I was away for a week and on my return found that my mail carrier has run across my yard, digging out a BIG rut. I think it must be a substitute because it was not done before and my box is at street level and NOT necessary to curve way over into the grass. I can send pictures or, you can come and see it. I expect the USPS to repair this damage. I’ve put up stakes now to stop it getting worse because it is already SO Damaged. Thank you, Celia Ferrier

This is the worst post office I believe we have in Wilmington without a doubt!!! They never answer the phone or they let it just ring and ring and then take it off the hook. My packages are always late!!! They arrive at their location and say out for delivery then when it comes time for them to be delivered it says that they just arrived at the post office. They are scanning that they are out for delivery when they really are not!! Amazon has had to reimburse a lot of money due to shipping and my packages being late. They also deliver my packages to the wrong house that has a completely different address. Then my mail carrier I do not believe she can read at all!! Everyday 99.9% of the mail that is in my box does not even belong to me. She either needs to figure out her job or find a new one! This has been going on for the longest time. I have called this post office, taken the mail back up there I have even stopped her and handed the mail back to her!! She doesn't care. If I could get another post office to deliver my mail or a different carrier I would. I do not know where they are getting these people from!!!

This post office never answers their phone. I have been calling for two days multiple times during their listed office hours. I have had many attempts where the line is busy and then minutes later it just rings off the hook with no answer! The mail man delivered 5 pieces of mail that belong to 3 different neighbors and when we put it back in our box with the flag up they never took it and just piled more mail on top. I guess we will hand deliver them to our neighbors. This happens a lot! Someone from a different street also brought me my package that was delivered to them by “mistake.” Our new mail delivery driver also speeds so fast up and down our child filled neighborhood...so unsafe! Would be nice to be able to voice these concerns with a real post office worker.

Jeff Taft at the Myrtle Grove post office is the best! He went above and beyond to help us get our large, heavy, "kitty condo". Yeah, Jeff!

Priority mail forwarding not working

I live at 519 1/2 silver lake rd and have just bought this home after living hear for over a year and i still cant get a package delivered here i put up a new box locking biggest one i can buy and gave them a key yet they still cant deliver the package i work seven days a week and run a business and dont have the time for this bullshit i have packages delivered that aren't here whats so hard about coming to the door or using the key i gave you i will be down there tomorrow and take time off to get this issue straight after doing this three times all ready and a supervisor told me it will be handled is this handled im beyond pissed off

The cost for post office box. For size 2 or 3. And is this for a month or 6 months.

The new mail lady is rude and packs package in little mail box with half hanging out where all can see cause she to lazy to bring it to the right lot #

EVERY single time I have a delivery of a package that requires a signature the postal person NEVER EVER knocks on my door or rings my doorbell they just leave a dang notice on my door that I wasn't home when I was actually sitting in the front room where my front door is located.....so tired of this!

I live at the Keys. This Postperson is AWFUL. Has wrongly delivered my package to the wrong box, which belongs to a dishonest person, who kept the package.

When will delivery resume

This post office should just be shut down. Almost 5 years now myself and everyone on my street is complaining that they dont get packages or get a notice saying sorry we missed you for a delivery. I have watched many times out my window when I have gotten a slip and mail person never even got out of the truck. Nothing but lazy. Hire some good people that will be glad to work for a job that starts at $60,000 with no exp. Then if you go and say something it gets worse.

Myrtle Grove Post Office has a very careless and hateful mailman that delivers to The Pines of Wilmington. He repeatedly puts mail in the wrong mailbox. Sometimes the mail will be for a different apartment, a different building, a different road, and he even leaves mail for an addresses that are in a whole different neighborhood!! I left a note in the mailbox stating that I'd no longer be doing his job for him by delivering mail to the correct address (WHICH IS RIGHT ON THE ENVELOPE). Then, he left a nasty note blaming it on another mailman who was filling in when he wasn't working, & said it's usually because people keep moving without completing a "change of address form". This is obviously not a valid excuse because that wouldn't explain why he's leaving mail for other addresses. Plus, we've been the only people living at this address since 2013. So nobody's moved TO nor FROM our address in over 4 years, so that wouldn't explain why he's leaving mail for names that he's never left mail for before. Now, I've finally moved after completing a "Change of Address" form 2 weeks ago. I even got a confirmation card stating that my request was processed. Well, I'm sure you won't be surprised to hear that MY MAIL IS STILL GOING TO THE PINES OF WILMINGTON (Which is the OLD address). And because of the hatefulness he's shown before, I have to wonder if he's doing this out of spite.

I picked up my mail this morning and there was a package crammed in the small space that anyone should have know was too small. Still, he/she crammed it in without thought or care of results. The package is a gift...a book for my niece. Now, the front cover and first few pages are bent. This is so frustrating and it happens time and time again. Other folks in my neighborhood have the same problem. Does the post office accept any responsibility for this issue?

Busness Replay System Has been screwed up since the ALmighty POst Master said it would be all handle by one person fom the Front street office. I know they hold my mail by the dates my costumer puts on the note to me. I have been waiting for a envelope from Rasine drive to Myrtle Grove since Friday 5 days ago. Had package held for 14 days while the person taking care of the Business Replay took Vacation. They actually amitted this to me. Tried to get an appointment with the Post Master several times, but he always has his people dismiss me. I have no respect for a person who is too good to talk to the regular people. I hope this doesnt upset your Lordship.

Delivery put in the wrong mailbox and it has happened many times in Tarin Woods. Will never order anything that is shipped and delivered USPS ever again.

this should of been delived 1/26/17 just made me loose money on a car deal