Hanes Mall Post Office

3320 Silas Creek Pkwy Ste 500, Winston Salem, NC 27103

Contact Numbers

Phone: 336-760-0942
Fax: 336-768-0687
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 10:00am - 6:00pm
Tuesday 10:00am - 6:00pm
Wednesday 10:00am - 6:00pm
Thursday 10:00am - 6:00pm
Friday 10:00am - 6:00pm
Saturday 10:00am - 6:00pm
Sunday Closed

Last Collection Times

Monday 6:00pm
Tuesday 6:00pm
Wednesday 6:00pm
Thursday 6:00pm
Friday 6:00pm
Saturday 6:00pm
Sunday Closed

Passport Walk-In Hours

Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday 11:15am - 2:15pm
Saturday Closed
Sunday Closed

Passport Appointment Hours

Monday 10:00am - 3:00pm
Tuesday 10:00am - 3:00pm
Wednesday 10:00am - 3:00pm
Thursday 10:00am - 3:00pm
Friday 10:00am - 3:00pm
Saturday 10:00am - 3:00pm
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*Appointments are required outside of walk-in hours to apply for or renew US Passports. Please Call 336-931-9320 or schedule online.

  • Business Line
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Philatelic Services
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lobby has Copier
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Manor
3331 Healy Dr
0.5 mile away

Center City
200 Town Run Ln
2.3 miles away

Winston Salem
1500 N Patterson Ave
2.8 miles away

North Point
7840 N Point Blvd Ste 110
3.4 miles away

Reviews

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I need a package delivered that had the wrong zip code and is at their location but they will NOT answer the phone and I don’t get off work in time to drive there
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I need a change of address for myself
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I live on a dead end street where many cars are parked up and down the st, children at play all through the neighborhood . The rate of speed that these mail trucks travel down a dead end st, or any street for that matter is far passed excessive. I would estimate these drivers speed anywhere from 35-40 mph . It’s absurd that the postal service employs drivers that don’t hVe the common sense to not drive 35 mph on a narrow st that dead ends
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I came to your office on Saturday to return a package. After standing in a long line I was next. My box needed a small strip of tape. One of your counter personnel was out front assisting another customer I asked for a piece of tape and noticed Dominique, calling for the person behind me. I told him I was next. He said he motioned for me but I had only taken my eye off of him for a second. He was told me to go back for tape. The other person with the tape bought it up to the window. I am writing this review because Dominique was nasty in his response to me. I just needed one small strip of tape there were other people getting help with boxes that were completely opened. I am old enough to be his mother so I did not say to him what I wanted to say, apparently someone has not raised him well. He will remember me when and if this is bought to his attention because I frowned at his comments to me, I am hopeful that his attitude is not reflective of how your business is run.
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Lord the tape!
• Replied to Winifred Smith


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