This post office is great. I had a package from Japan that I paid a lot for but the delivery slip must've fallen off the door because I didn't know the package was waiting for me at the post office. I got some generic calls, but thought it was phishing and ignored them until one of the workers themselves called me and left a voicemail to give one last chance to come get it before it was returned to sender. Saved me lot of stress and money!
Sent certified mail to zip code 45271 on 11/3/21 from Hillsboro, Ohio and the last update on the tracking information was when it was scanned in Cincinnati at 21:30 on 11/3/21. This is an attorney's office and this was court documents that were required to be served and there is no way I can determine whether my letter arrived and now must resend again at further cost to the estate. Unacceptable.
I will not be using this location any longer, not even to utilize their wastebasket! The clerical workers I have encountered are kind and offer quality customer service! The 2 supervisors I dealt with were quite apathetic, I suggest the clerical workers become a supervisor, as they have expressed care and concern! In order to receive a refund for services not rendered, I contacted the post office out of state, where this item was delivered. Guess what?, they showed empathy and are issuing me a refund! It was so refreshing to be shown superior customer service! Thank you, out of state post office !
I don't understand why I get so much mail that doesn't belong to me. I have put a notice of the names that should be delivered to my box, but that seems to be completely ignored. This morning I gathered all the misdelivered mail, attached a post-it stating (not at this address) I also requested out going mail be picked up, The mail person removed the outgoing mail notice, left all the mail inside the box with my note attached. I also didn't receive any mail addressed to me, so I don' t know if I had no mail or was it deliberately withheld or stuck in the wrong box on purpose.
I work for A Sound Mind Counseling Service at 203 E. Galbraith Road Cincinnati, Ohio 45216 and we have not had mail for 2 days. Can someone please let me know what the issue is with our service. Thank you.
I run a business out of my house. When my usual post man Robert is not on duty my chances of a pick up or delivery are about 60%. If you guys expect to compete with UPS or FedEx you really need to step up your game.
I agree. I have lost countless packages dealing with them. I live in an apartment building and they just drop packages at the mail boxes, people have stolen my stuff. I don’t understand why they don’t drop them in front of my door or knock on the door or something . They just don’t care.
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