Postal Locations

As 2nd &3rd generation I have loyalty to our hometowns post office. When my parents have passed the trust, warmth of co-workers, reliability, & honesty has given me sense of peace when under situations with over 1500 individuals hate crime my girls and I are so great full to know that we have extended family within them and have for over 51yrs never let us down!!!!! I'm forever greatfull. 🎖️♥️ Thank you, Best & True Regards, C.R.

I see a lot of negative notes, but my experience has been primarily positive. Only some mistakes when new staff is learning. My mail is delivered correctly (and in good condition). I had my mail held when I was out of town, and all was well when I arrived at the post office to pick it up. We added keyed boxes several years ago and only had to replace the system once (the master key was stolen).

Said they could not deliver a registered letter on Saturday. 3 of us were home all day. No one came to our door as our ring doorbell didn't see anyone. Pure laziness. Several days there is no mail delivered at all in our neighborhood. You just never know when, if or what time your mail might get delivered.

Horrible service called over 5 times over a 15 minute period with 3 minutes of ringing each time DURING BUISNESS HOURS with no answer. highly disappointed

I am not getting my mail and and the mail person is not shutting the mailbox. I having mail theft again I was wondering well he took it home at night she once gave my meds nextdoor to sign for. Do I need to file a note or a plain just a letter. To USPS I mean the system. Can't he shut the mailbox lid! I have to Amazon and Walmart just to get my package straight. This next week some are school books.

Horrible horrible customer service. PLEASE READ AND BE FOREWARNED. I needed to stop my PO Box forwarding 1 wk early because mail was taking close to 12 days (not the usual 1 wk) to reach me (that's another story). This was a paid Premium Mail Forwarding service I was using while working out of town and it involved medially sensitive information that I couldn't simply leave unaddressed. The Milwaukie/Oak Grove location never answered their phones even when I called non-stop passive-aggressively for 45 min, and on more than on 1 day! (consequently, I'm betting they simply turned off their phones...WTF? or worse, their phones don't even work). So I faxed the original paperwork...fax failed, WTF, now I'm thinking the phone lines don't even work. So I call another location A to help and their reply was I'll reach out to them...and, no one ever replied, nada. I called another location B nearby who said "we have no way to help you". Really? aren't you part of the same organization? WTF! You're supposed to be a business that works together. You don't answer phones, your fax does not work, partner locations can contact each other? THIS IS WHY THE PUBLIC HAS SUCH A JUSTIFIED SHITTY VIEW/OPINION OF USPS. You have NO customer service. You treat the people who pay your paycheck like you don't need us. The truth is that we need each other and we need cooperative working relationships. Tried the toll free number 1/2 a dozen times trying to get past the phone tree....nope, can't do it. They force you into their own 1st grade level troubleshooting decision tree that was useless/didn't address my issue. So then I got a phone number to the main office big (three of them) and guess what... NOTHING! NO HELP! F THEM! USPS is terminally dysfunctional group of mostly non-cooperative incompetent individuals who operate in isolated silos and are not held to the same standards of employment as a normal non-government subsidized entity. If they were a private business, they would FAIL within a few months.

How do I add photos to show you my walkway from the street to my front door where the mailbox is located ?

The date is 11/05/2020 and in February of this year a package of mine was not delivered. I thought it must've been mail theft although I had been home all day. It happened again a month later so i got myself a PO box and not only did they have a difficult time realizing that I had already pre paid at home online for the PO box but they also give me mail that doesnt even have my name or box# on it.....even when I get a slip in my box saying to pick up at counter cuz I need to show ID they give me someone else's package! Not my box # and not my name. And lots of my ordered shipments never arrive even though on the tracking info it tells me it has been delivered to my box. This has happened over and over again. The reviews on here dont lie. After reading the reviews and seeing how they have constant issues always and nobody is happy with this post office I think I will shut down my PO box and go elsewhere. This place is shoddy, only employee I like is the female that works at the counter occasionally. I dont even like the mail main or mail woman that delivers. They cant get it right. What is wrong with this place. They obviously are thieving or dont have a high enough IQ to be sorting mail

Lost some packages starting in March and told me to have it sent to my PO box instead of my address. Falsified USPS tracking records and then lied about them. Had to put in new mail box on street and still did not get mail when it was sent. Time for the USPS to be held accountable like other business. They told me that since they are under the US Government there was nothing I could do about the issues.

Please tell me if there is a way to mail a package to Illinois without me coming into the office. Is there a service where my postal carrier can puck up s package?

Mail Carrier left a "Sorry We missed You in our mailbox" My wife was home ALL day waiting specifically for the package and the mailman never knocked on the door. She was watching the cam and everything. Not a peep. Not even the dogs barked and they are inside with her all day.

This PO has literally lost hundreds of dollars worth of our packages, even after the package says "delivered". It's no where to be found. DO NOT GET A PO BOX here unless your ok with not getting you mail delivered on a regular basis.

It is 9:30 Thursday the 1st and I have been calling repeatedly to my Oak Grove Post Office to have my mail delivered again after stopping it for a vacation. The recording says to stay on the line and someone will answer. I stay on the line and it rings and rings and rings. Finally it just disconnects. What is the deal does the post office not have to answer the phone?

JOHN IS THE WORST. I apologize for all the people who go to this office and have to deal w him. He's terrible.

I'm sick and tired of this post carrier not delivering mail in a reasonable time! I have come home late 6:00-6:30pm check the mailbox and have it empty. The next morning at 6am in the morning I'm leaving to go to work and I find mail in my box what kind of service is this ? what is she doing? I have tracked mail and it says it's supposed to be here one day and come to find out that the mail carrier didn't deliver that day, yet it was delivered it the next day What did she do just forget to come down our street. not say anything about it and then delivered it the next day. One thing I know about United States Post Offices is that their tracker is precise! I can't say this about some of these mail carriers they have also delivered mail to my mailbox that belonged to a house 4 blocks away from me. With the address clearly not my mailbox. I do not understand how the post office tolerates these unprofessional mail carriers who do not take their job seriously they should be fired.we do not need people like this carry & handling sensitive material such as our mail.

I have only gotten one TIME magazine and it was 3 weeks late. We have had paychecks, BALLOTS, packages, PRESCRIPTIONS and TAX Documents go missing. Sometimes after I call, a package mysteriously shows up, but often a neighbor will bring over my medicine or tax document. I've called multiple times on at least 4 separate occasions within the past 3 years.

Since 1.17.2017 I have not received any mail addressed to me, only junk mail (sorry). This is of quite concern to me as I usually receive my my paycheck by the 24th. The latest it has arrived was 12.27 which included the Christmas holiday. Anyway this could be looked into? I have called the Oak Grove office twice, on 11.25 and 1.26 and talked to Terri and Lenora respectively Thank you. Mike My address is.

have not gotten mail service since Wednesday 12/14, when will it resume or do I need to go and pick it up.

This is the worst post office ever! I have a PO Box here (Not for much longer!) they have lost or "misplaced" 3 packages after the tracking has said "delivered to PO box" . One made its way back my box 3 months later! The other two are totally MIA gone!! DO NOT get a PO box here if you want packages delivered! Staff has been no help at locating packages etc either...

Possibly the worst post office of all time