Chestnut Hill Post Office

8225 Germantown Ave, Philadelphia, PA 19118

Contact Numbers

Phone: 215-248-1503
Fax: 215-247-6147
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 9:00am - 4:30pm
Tuesday 9:00am - 4:30pm
Wednesday 9:00am - 4:30pm
Thursday 9:00am - 4:30pm
Friday 9:00am - 4:30pm
Saturday 9:30am - 1:00pm
Sunday Closed

Last Collection Times

Monday 4:30pm
Tuesday 4:30pm
Wednesday 4:30pm
Thursday 4:30pm
Friday 4:30pm
Saturday 4:30pm
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Burial Flags
  • Business Line
  • Duck Stamps
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Pickup Accountable Mail
  • PO Box Online
  • Sure Money
  • Lobby has Copier
  • Lobby has Vending
  • Street Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Market Square
7782 Crittenden St
0.3 mile away

Mount Airy Postal Store
6711 Germantown Ave
1.1 miles away

Wadsworth
1613 E Wadsworth Ave Ste 1
1.3 miles away

Flourtown
1818 Bethlehem Pike
1.5 miles away

Reviews

*Comments below are not read by postal employees. Please do not post personal information.



*By clicking Submit, you agree to our Privacy Policy & Terms of Use.


reviewicon
thumbsupthumbsdown

Just tried to mail something at 2:30 pm on a Tuesday, the front door was locked, side door was open but the retail gate was pulled down. What a waste of time, please either close the retail section or communicate clearly when it will be open.
Reply

reviewicon
thumbsupthumbsdown

The sign outside says the post office opens at 9am. I walked to the post office door at 8:57. It is currently 9:21 and the post office still has not been opened.
Reply

reviewicon
thumbsupthumbsdown

Once again - despite this site always saying this branch is open, the post office was closed with a sign that says they will not open until tomorrow. This is consistently happening -- nothing has been the same there since there was an employee shift a year ago. Varying times open without any notice. Makes it hard to conduct business when your P.O. box is located there and you can't access important information. PLEASE RECTIFY THE PROBLEM!!
Reply

reviewicon
thumbsupthumbsdown

I have no issues with chestnut Hill Post office on Germantown Ave but want to know what happened to the other employees I always saw their. The only one their is an older man and there used to be two other women their. I don’t know if they left for some reason. I hope not.
Reply

reviewicon
thumbsupthumbsdown

Waiting for 25 mins for location at 8225 Germantown Avenue to open. No one here. Open time was listed at 9:30. Now 9:55 and can’t wait any longer. Will use fed ex!
Reply

reviewicon
thumbsupthumbsdown

Pro office was not own until 9:20. Not the first time outrageous. Very slow. Very nice people though. Up the standards.
Reply

reviewicon
thumbsupthumbsdown

Ridiculous I'm in line watching my nails grow. Mean while I hear laughing in the back there's 3 stations and only two people working. Honestly, don't cry for your jobs later when they fire you guys. I just turned around and the door is so long it's hanging out of the lobby smh.
Reply

reviewicon
1thumbsupthumbsdown

I was blown away by the horrible customer service. I went looking to get a passport for my young son and was treated with utter contempt - when someone finally came to the counter. (At first, no one was there as a line formed and people were left to wonder if anyone would ever show up). Cannot believe these people are paid - with tax money, no less! Rude, unhappy people should be sorting mail in the back - far far away from the helpless public. If I had the option to get a passport somewhere other than the post office I would do it. Unfortunately I do not. Next trip I am tempted to film my experience and post it on YouTube in hopes of shaming the staff into better behavior.
Reply

reviewicon
-1thumbsupthumbsdown

The clerk was very rude... unbelievably rude... i inquired about renewing a passport and she told me no one was there that was at 10 am i asked when would they be there she said they were on lunch i asked when will they be back from lunch she said she didn't know call back after 2 pm . I called back at 2pm she said they they were still on lunch and the hours are between 10 and 3pm so i said so when can i come because all day the person/s were on lunch..she told me come after 3pm after telling me that they are done at 3..she also told me i could do a walk in and that they do renewals which none of the above is true, when i finally called back to talk to a manager after the phone ring out three times because I think i was being ignored the same clerk finally answer gave me a big sigh and hung up on me...GREAT JOB CHESTNUT HILL POST OFFICE...ROUND OF APPLAUSE FOR NASTY CUSTOMER SERVICE
Reply

reviewicon
thumbsupthumbsdown

No one available for passports today. Apparently, someone is sick and they don't know when they will return. Meanwhile, no one else is able to do passports. I found all this out after I had called before driving to Chestnut Hill.
Reply


*postallocations.com is not a part of, or affiliated with, the official United States Postal Service (USPS).