Germantown Post Office

5209 Greene St Ste 1, Philadelphia, PA 19144

Contact Numbers

Phone: 215-849-4870
Fax: 215-842-0445
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 9:00am - 5:00pm
Tuesday 9:00am - 5:00pm
Wednesday 9:00am - 5:00pm
Thursday 9:00am - 5:00pm
Friday 9:00am - 5:00pm
Saturday 9:30am - 12:00pm
Sunday Closed

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 5:00pm
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Nicetown Finance
3968 Germantown Ave
0.9 mile away

Mount Airy Postal Store
6711 Germantown Ave
1.1 miles away

East Germantown
2031 66th Ave
1.2 miles away

Logan
6150 N Broad St
1.2 miles away

Reviews

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Still waiting for mail they say they delivered last Monday.
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Would like t know the status of the mailboxes t WisterTownhose and Apartments We have been waiting 3months now for our mail service to resume. I would like a response please.
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This post office is horrible they said they delivered my package and I never received it now I have to wait until Monday to find out why would the driver scan my package delivered and it’s no where to be found
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I find it disgusting that I’ve been trying to call this post office for the last three days because a package did not arrive and I’m trying to find out why because the tracking number indicated it was delivered unless somebody at the post office downright took my mail. I heard a lot of rumors about this place I didn’t think it was true until it happened to me very disgusting despicable service they need to hire new staff they need to clean house ASAP this is a tragedy to the community some people need their medicine delivered and these people are playing around with the mail!!!!
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POOR SERVICE! I live in an apartment building, which means individual mailboxes per unit. Our mailman is a substitute (or I'm assuming, since I have NEVER encountered such a lack of professionalism before). They are putting our mail in an USPS tote and all tenants have to remove the rubber bands from bundles and search through ALL mail to find our own. I find that an invasion of my privacy as well as a set up for identity theft or other illegal activities. If I went in someone's mailbox, it's against the law. So what makes this lawful? Especially by a federal employee, who is setting us up to be victims.
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I have a key for the mail man to get into my building.the Post office need to get a key box for my building at 5001 erringer PL we got a new door and the mail man can't get in I am looking for the mail man so I can give him the key to the door so he can get in.please help.thank you. Tenet.
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What is happening with the Germantown USPS mail delivery? We have only received mail 1 time in an 8 day period. This is unacceptable!
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I need my mail. When are we going to receive our mail 19144. I only live down the street from the station. Why doesn’t anyone ever answer the phone. No mail in 2 weeks is a problem
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Germantown Station is horrible. I have called several times this morning for the phone to ring numerous times they switch over to a busy signal. How difficult is it to answer the phone when it rings. This has nothing to do with the Pandemic. This is about customer service. Just answer the phone it is not that hard to do. All you have to do is pick up the receiver and talk.
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We need our MAIL
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These people never answer the phone. Half the time they put my mail in someone else's box as if they can't read. Awful service. They just don't care.
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No one ever answers the phone my mail is never left in my colossal mailbox even if it’ll fit ,they always leave a note saying sorry we missed you! And I’m always home
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What can I say positive about this post office, let me think, nope not a Darn thing! The manager of Green St Post office should be fired for not doing her job. ( Nichol Woods ) I can never get them on the phone I tried over 15 times yesterday to only be cut off every time. They loose a lot of packages, play dumb about it, tell you to call back and then they don't answer the phone. They truly are the most unprofessional government service and horrible employees and carriers that do not do their job or just don't care.
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I mailed something on the 13th of November and it still hasn’t made it to be recipient. What do i do if it doesn’t arrive!?
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This post office phone is ALWAYS BUSY, nasty attitudes with customer service,perhaps workers who appreciate their job should be employed.
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