Postal Locations

Terrible customer service en Garden city Post office! The person who is charge of passport is very rough and not willing to help at all! What a bad experience!

Apply for passport since 1/21/2023 have not received yet almost 2 months already.

Phone number for Cranston RI, Garden City Branch, is not working and I need to TALK to someone there about my mail delivery. Whom should I call?

Awful. I had to step out of line for one minute and the service person made me wait in line again. Then when it was my turn to go up, not only did he not help me, he closed his window. I was there for at least 20 minutes longer than I needed to be. I complained to the person who ended up helping and she did not even acknowledge the issue.

Just to let you know, I have no idea what is going on with USPS but it’s not good!!! I mailed my house taxes , payable to the City of Cranston never arrived there. Interest was added for being late. I mailed this right in Garden City in one of the mailboxes right in front of the post office. Then today I find out a New Hampshire toll that a check was written out by me and mailed again at the post office never arrived either. I can’t help but think someone doesn’t feel like delivering mail so their ditching it!! I know you’re short staff, or I assume, because everyone is , but it would be best if mail were late instead of chucked..

MY MAILMAN DOES NOT CHECK OUR MAILBOX FOR OUTGOING MAIL! We live in Cranston on Flynn Ave!! the mail carrier does not take our mail! Please FIX THIS.

PLEASE answer phone at Garden City Office!!!!!! Have been calling for 2 days with no answer - if I let it ring I just get disconnected after a few minutes. What the hell!! I haven't received mail in over 4 days! Yesterday a neighbor brought by some of my mail that was delivered to her. This is outrageous! I have lived at same address for over 20 years with few mail problems. Past few months have been a nightmare!!! I receive several pieces of my neighbor's mail weekly. NOW I haven't gotten mail ALL WEEK. FIX THIS MESS!!!!!!!!

Does anybody know why we are not receiving magazines or catalogs at home mailbox.

Hi - I’m hoping someone can help me - please. I’ve been waiting for a package that has been in Cranston PO since Dec 12, 2020. If there is any way that this could be looked into - I would be so grateful. Thank you so much! Tracking History December 12, 2020, 4:03 pm Shipment Received, Package Acceptance Pending CRANSTON, RI 02920 Your shipment was received at 4:03 pm on December 12, 2020 in CRANSTON, RI 02920. The acceptance of your package is pending. December 12, 2020, 4:03 pm Shipping Label Created, USPS Awaiting Item CRANSTON, RI 02920

My mail person left me a note on my mail saying if my mailbox was blocked they would not deliver my mail..I have a photo of the car parked far away from the mailbox.

Have not received several pieces of mail over the last few months. This used to be a safe secure place to receive important mail (legal, financial). What has happened to this place-- or is it happening everywhere? Is there a better run post office that I can switch to? Yesterday the trash barrel was over-flowing-- probably with mail received in the wrong box. At least put up a sign instructing people what to do with other people's mail if they receive it by mistake. I have been victim of id theft. But you make it easy by sending my bank statement to whomever.

All I want is a passport application form and I keep getting sent to places that sell the passport service.

Very rude service.made us wait twice without a reasonable explanation.would not come back.very disappointed.

I agree with Joan also.

I agree 100% with Michael Torres. I have a package that got lost. I have the peach colored slip to pick it up. They ran me to 3 different post offices total and the package is still "lost" they had a very rude attitude.

So today I go to Garden City Post Office to look for a missing package that was so called delivered to my house and I'm greeted nicely by the clerk who then goes and gets this guy Jim then he proceeds to give me the worst attitude possible and was very unfriendly with poor customer service skills I've got to say that this was the most horrible experience that I've had at a post office ever no help whatsoever and was basically told that the package was delivered and basically I had to wait gor him to call me . Then I called the postmaster and left a message and from what I hear they never return your messages or phone calls. ( DONT EVER GO TO THIS POST OFFICE EVER )...........

I have to say I'm still going through the same thing I received eight pieces of mail in my mailbox not one of them or mine I had sent one return to send it because it wasn't mine and I highlighted it and I sent it out well a week later it came back to my mailbox I've been trying to call the postmaster for 3 weeks now left messages I have gotten no return calls back the manager gym at Garden City post office has still not been able to figure out why I'm getting other people's mail and not my own I'm very disappointed and this mail service and the postmaster that supposed to be in charge handling issues and not for nothing people out there you've got these people working at the post office that don't care about your mail and it's supposed to be your private mail and I really thought higher of which is the postmaster doesn't give a s*** either because if he did he would have at least acknowledged one of my phone calls .. .what a shame we think we can trust the Post Office without private mail personal mail I think someone needs to review from the top to the bottom of all employees there's a big problem here and until this situation is cleared up I will keep giving updates and reviews. Joan

Garden City post office is the worst post office I've ever dealt withsince last year I've been dealing with the manager Jim he's been ignorant rude an inconsiderate and don't care with my mail goes or anybody else's for that fact where I live everybody is getting the wrong man out of 6 mail in my mailbox - online the rest are other people in the building which I names are all on our mailboxes I dealt with the postmaster which has never called me back and I've left several messages so that goes to show you how they do their businessdid people that relocated because of this guy Jim the manager and Garden City does people that quit because of his attitude to and apparently the postmaster really does not care I've also called the manager of the manager from Garden City and they have not accomplished anything either because I'm still getting other people's mail and I'm not getting my own the worst post office that I've ever dealt with in fact I never had to deal with any post office nobody should have to deal with this kind of issue especially when it's personal and private and it illegal if someone else touches your mail last year online I sent out a by registration they received it they mailed it back but I never got it they send out a duplicate still never got that one this was all last year and I'm still going through this now I'm getting other peoples metal and I'm all set it all back to God and cities in return to sender because obviously people don't know how to read don't you wish you could have a job and mess up every day and still keep your job go to Garden City post office you'll fit right in.