Postal Locations

We get 5-6 pieces of mail a week (sometimes daily) that’s not ours in our POBox, and we receive dirty looks when return that mail to the window. And a lot of our mail (rebates) are lost, products we ordered say delivered but we did not receive, and can’t get out money back. To reassure important outgoing mail has been sent - we drive it into Rapid City to mail them. Getting our mail is unreliable. Hill City does not have same day or 3 day shipping (everything is a week or more) even though you paid for same day and they took your money for same day shipping, your better off (money ahead) driving to Rapid City Post Office (30 minute drive) to mail. Horrible mail service.

Package was returned to sender, supposedly because the address was not legible. Sender sent a photo of the package prior to shipping, and the photo clearly shows a very legible printed address. This USPS location is inept and lazy. They truly need better staff. When trying to call for remedy, their line is always busy. Someone talking on personal business?

We are staying at a campground in Hill City. Had 2 packages "Returned to Sender". We were told "Not a Valid Address". Yes, it is. There are signs up and down Hwy 16 for this campground. Sorry to be caught in a local pissing contest. Packages were needed medication.