As a small business owner, we have been pushed to several people that have apologized but no action has been taken. We were advised by an employee that their Priority Mail is 2-5 days and that our packages being held in their cold area was a privilege. Please see the most recent package that one of my customers just received today. Thank you for your response. Please see below that one of our customers just received his order/package from us that was supposed to be shipped out on 07/05/23. He received his order today.
This was Priority Mail. We will now file over 80+ claims regarding all of the orders that were not received in 3 business days and ruined. There are no words to explain how completely frustrating this entire process has been. It would have been nice to have someone take our order/tracking number and process the bulk insurance claims.
I guess the USPS of Farmers Branch, TX thought that because we are a small business we would make a complaint and then go away. That would be a no. How do you expect a small business to stay afloat?
Latest Update
Tracking Number:
92055901755477300139762083
Your item was delivered in or at the mailbox at 12:42 pm on July 17, 2023 in HAMMOND, IN 46324.
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Delivered
Delivered, In/At Mailbox
HAMMOND, IN 46324
July 17, 2023, 12:42 pm
Out for Delivery
HAMMOND, IN 46324
July 17, 2023, 6:10 am
Arrived at Post Office
HAMMOND, IN 46320
July 17, 2023, 5:22 am
Arrived at USPS Facility
HAMMOND, IN 46320
July 17, 2023, 4:36 am
Departed USPS Regional Facility
GARY IN DISTRIBUTION CENTER
July 16, 2023, 10:57 am
Arrived at USPS Regional Facility
GARY IN DISTRIBUTION CENTER
July 15, 2023, 11:03 pm
In Transit to Next Facility
July 15, 2023, 10:28 pm
Departed USPS Regional Facility
BEDFORD PARK IL DISTRIBUTION CENTER
July 15, 2023, 9:57 pm
In Transit to Next Facility
July 15, 2023
Arrived at USPS Regional Facility
BEDFORD PARK IL DISTRIBUTION CENTER
July 14, 2023, 7:31 pm
Departed USPS Regional Facility
LOUISVILLE KY DISTRIBUTION CENTER
July 9, 2023, 2:52 pm
Arrived at USPS Regional Facility
LOUISVILLE KY DISTRIBUTION CENTER
July 9, 2023, 2:52 pm
Arrived at USPS Regional Origin Facility
COPPELL TX DISTRIBUTION CENTER
July 7, 2023, 10:21 pm
Accepted at USPS Origin Facility
CARROLLTON, TX 75006
July 7, 2023, 9:06 pm
Shipment Received, Package Acceptance Pending
DALLAS, TX 75234
July 5, 2023, 6:26 pm
USPS Awaiting Item, Shipping Label Created
CARROLLTON, TX 75006
July 5, 2023, 5:47 pm
I was assaulted just now at my apartment post office box, Pete grabbed my arm and shut the mail box on it, then he began to accuse of me of taking my mail why the front dashboard was open by him. He called me and ole lady and threatened me by saying "ole lady you're gonna get hurt". I asked him if he was threatened me? He told me to shut the hell up and get out of his view. I have never never been treated like this by anyone. He said he will not deliver my mail anymore and hope my electric gets turned off. I am 81 and handicapped, did nothing wrong and was assaulted physcially and verbally by this man. I reported it to the apartment complex manager and she advised me to call you. You are closed at this time, I will call in the morning, this man needs to be fired for his actions.
I had on my phone yesterday that I was to get 6 pieces of mail. All I got was one. One of the pieces of mail I was to receive was from the Texas Motor Vehicle offices. Where is my mail?? I can't even get anyone to answer the phone at this post office. This isn't the first time it has happened. We have lost our postman of a long time and all we are getting is substitutes now.
For the 2nd time today, I’ve had to call the farmers branch post office about my mail services... last week I got a notification on my phone that a package could not be delivered because my mailbox was not accessible. I get mail and packages daily so I knew that wasn’t true.
Then today I got a notification that a package was delivered when it wasnt. I called again and ask that he bring it right away... I saw him deliver my mail but no package.
The employees I speak with at the post office are very nice, but it concerns me that I am having this kind of issue.
Hello, I have been following the often fine work of various Constitutional auditors over recent years, where as a part of their work, they insist on improperly recording within USPS premises. With regard to Poster 7 that they often quote, I would like to point out that it appears to provide the local USPS Post Master (and authorized agents) with the right to eject anyone who insists on using a recording device. There are also other Federal Titles that protect the business of USPS so it would probably be advantageous if you were to contact your Regional Office for further advice.
Regards, Brian