Willow Place Post Office

12955 Willow Place Dr W, Houston, TX 77070

Contact Numbers

Phone: 281-890-2392
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 5:00pm
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Philatelic Services
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lobby has Vending
  • Lot Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Klein
7717 Louetta Rd
2.5 miles away

Cornerstone
14403 Walters Rd
3.3 miles away

Fairbanks
7050 Brookhollow West Dr
3.5 miles away

Copperfield Annex
8825 Highway 6 N
3.6 miles away

Reviews

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SIX WEEKS AGO THREE OF MY PACKAGES DIDN'T GET DELIVERED THEY WERE AUTO DIAGNOSTIC COMPUTER PARTS. I WENT TO WILLOW PLACE POST OFFICE AND ASKED THEM WHAT HAPPEN TO MY THREE PACKAGES AND ASKED FOR SUPERVISOR. SO HE SAID NO SUPERVISOR BUT I GET YOU THE MANAGER.SO THIS GUY CAME TO WINDOW, I ASKED HIM ABOUT MY MISSING PACKAGES AND AFTER A FEW MINUTES HE RETURNED AND SAID YOUR PACKAGES WAS SCANNED AND DELIVERED.I ASKED MAYBE IT WAS SCANNED BUT NEVER DELIVERED TO MY MAIL BOX OR FRONT DOOR BECAUSE I HAVE A CAMERA AND NOBODY DELIVERED ANY PACKAGE. SO HE SAID IF YOUR PACKAGES WAS NOT INSURED PRETTY MUCH OUT OF LUCK AND CLOSED WINDOW ON ME.I HAVE MANY MAILS ARE MISSING INCLUDING UTILITY BILLS AND MANY TIME I END UP PAYING LATE FEES.TWO MONTHS AGO THEY DIDN'T DELIVER MY PROPERTY PROTEST LETTER AND THE TAX OFFICE WOULDN'T GIVE ME ANOTHER APPOINTMENT SO I LOST THOUSANDS OF DOLLERS.LAST MONTH THEY DIDN'T DELIVERED $4621.24 CHECK FROM MY CUSTOMER.THE POST OFFICE EMPLOYEES FROM WILLOW PLACE STEALS ALL MY PACKAGES AND SCAN THEM AND THEY THINK THERE WATCHES GOLD OR JEWELRY AND WHEN THEY FIND OUT THEY CAN SELL THEM OR USE THEM THEY INSTEAD DELIVER THEM TO ME THEY JUST THROW IT IN THE TRASH.AND DO NOT ASK FOR HELP FROM OIG OFFICE OF THE INSPECTOR GENERAL, BECAUSE HE WILL TELL YOU THAT THE POST OFFICE EMPLOYEES ARE PERFECT PEOPLE AND IT IS ALL MY FAULTS.
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I HAD PROBLEMS WITH POST OFFICE IN MAGNOLIA TX WHERE MY SHOP IS LOCATED, MISSING MAILS LOST PACKAGES,IT WAS COSTING ME LOTS OF MONEY,ALWAYS PAYING LATE CHARGES ON LATE UTILITY BILLS AND SO ON.SO I DECIDED TO SEND ALL MY MAILS TO MY HOUSE ZIP CODE 77070 WHICH IS IN WILLOW PLACE POST OFFICE IN HOUSTON.FIRST A FEW MESSING MAILS, WRONG MAILS IN MY MAIL BOX MISSING PACKAGES.THEN A FEW MISSING PACKAGES SO I WENT TO WILLOW PLACE POST OFFICE AND ASKING FOR MISSING PACKAGES AND MAILS, EVERY TIME I GO THERE THEIR ANSWER ARE IT WAS SCAND AND DELIVERED.SO I SAID TO THEM IF IT WAS SCAND AND DELIVERED WHY IT IS NOT IN MY MAIL BOX OR BY THE FRONT DOOR.I HAVE CAMERAS AND NEVER SEEN THEM TO DELIVER MY PACKAGES. ALL MY LIFE I HAD A FEAR OF SOMEONE STILL MY MAIL AND PACKAGES.I NEVER THOUGHT THE NUMBER ONE THIEF IS POST OFFICE EMPLOYEES,THEY HAVE STOLEN THOUSANDS OF DOLLARS FROM ME AND THEY THROWN OUT MY BILL AND IMPORTANT MAIL AND DOCUMENTS. SO I EMAILED OFFICE OF INSPECTOR GENERAL AND EXPLAINED THAT WHAT IS HAPPENING AT THIS POST OFFICE. SO THEY ANSWERED RIGHT AWAY AND THEY SAID THAT IS NOT TRUE AND THEY ARE PERFECT EMPLOYEES.
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The post office in Ace Hardware on Jones Road is not the place to mail bills or anything of value. The mail will not arrive at its destination. Very poor service!!! I will not use them again.
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Shipped out a Rack and pinion at 8am Saturday, December 16th morning at Ace Hardware on Jones Road...Went back to the Ace Hardware post office on Jones road, Monday ,December 18th and the package is still sitting there...What is going on? Don't you do pick ups on Saturdays?...I paid $33 to ship this item out and it should of been picked up on Saturday. You should have extra people working this time of year....will go back tomorrow (December 19th) to see if my parcel is still there...Not Happy with your service.
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I received a notice of a parcel delivery to be picked up or redelivered. I signed the yellow form, and returned it for re delivery. It was not delivered. I called Thursday, Sept. 20, 2017 for re delivery. It still was not delivered. The tracking number is 9200190158156885034137. Friday, I approached the lady delivering the mail. She informed me she had the delivery notice I signed, and would deliver the parcel later Friday afternoon. It is now Monday, Sept. 25, and I still don't have the parcel.
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We have a problem with delivery personnel.Our regular person is a nice Hispanic. He goes out of his way to pick up and deliver. A young black lady who substitutes only delivers mail. If a resident has postage in the box that she delivers to it is picked up. If she had no mail to deliver she does not pick up even with a flag indication. She excuse is "I did not see the indicator. My mail box flag moves and indicates horizonally. I am mailing pictures. Another white male does the same. My outgoing mail has been missed many times. I am not he only one. A neighbor across the street has approached this black lady also. This black lady also is always in a hurry to deliver and get off work.
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