Serna Post Office

1948 Austin Hwy, San Antonio, TX 78218

Contact Numbers

Phone: 210-826-0230
Fax: 210-829-5893
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:30pm
Tuesday 5:30pm
Wednesday 5:30pm
Thursday 5:30pm
Friday 5:30pm
Saturday 5:30pm
Sunday Closed

Passport Walk-In Hours

Monday 8:00am - 9:30am
Tuesday 8:00am - 9:30am
Wednesday 8:00am - 9:30am
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed

Passport Appointment Hours

Monday 9:30am - 12:00pm, 1:00pm - 3:30pm
Tuesday 9:30am - 12:00pm, 1:00pm - 3:30pm
Wednesday 9:30am - 12:00pm, 1:00pm - 3:30pm
Thursday 9:30am - 12:00pm, 1:00pm - 3:30pm
Friday 9:30am - 12:00pm, 1:00pm - 3:30pm
Saturday 9:30am - 11:30am
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*Appointments are required outside of walk-in hours to apply for or renew US Passports. Please Call or schedule online.

  • Burial Flags
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Gmf San Antonio
10410 Perrin Beitel Rd
1.4 miles away

San Antonio
10410 Perrin Beitel Rd
1.4 miles away

Alamo Heights Finance Unit
1107 Austin Hwy
1.4 miles away

North Broadway
9211 Broadway
1.8 miles away

Reviews

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This post office is supposed to be open until 5:30pm on Friday May 10, 2024; however, despite calling two telephone numbers at approximately 4:15pm to 4:30 pm, no one at the Serna post office answered the telephone when I called. This post office should be shut down, and the workers - fired.
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I filed a formal complaint about the postal worker or workers who deliver my prescription packages to other people, and than mark the package delivered to me. This was after about 2.5 years of these incidents. I promptly received an email response stating Louis Diaz marked the complaint as resolved. Today, May 10, 2024, the postal person once again, delivered my prescription package to one of my neighbors. I at high risk for things like a stroke, and for some reason, the postal workers do not take time to ensure I receive my critical medication. I am filing another formal complaint, and considering a lawsuit based on this situation.
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If you do not get killed crossing over on Austin Highway to get to this post office, consider yourself lucky!!!!
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Doesn't open on time. One counter person working 10 customers. All the laughs in the back make it hard to believe you are doing this job correctly. Fire yourself. Give us new management. Epic fail ! And don't raise the price of stamps to make up for your failure.
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