Postal Locations

The service where a photo of your mail to be delivered is not at all a clear picture of what you may have delivered- Yesterday I put out a letter with my flag up, and expected the mail man to come, pick it up and deliver our mail that was emailed to us in a photograph of todays mail. No pick up, no delivery either. If you respond to the email showing what is at the post office to be delivered, it says it can take a week to get the mail to your house, dont report it lost or undelivered for 1 week. How is this helpful? If somebody steals your mail, just wait a week? Or did the USPS just not do their job yesterday and show up? I thought I'd call the post office and see what happened. I've called 10 times this morning to the Perrinville location and it just disconnects after ringing about 10 times.

The postal carrier, Jacob Warwick, at my mother's apartment complex was most kind this past week. My mother came home from being at the hospital for 4 weeks, and had the mail held at USPS Perrenville WA. I, her daughter, came to help our mother, and asked Jacob how to go about picking up my mother's mail without her. He gave me the instructions on what to do, to have him deliver it. I ended not being able to call the office that day, so the following day when I called, I was told that he had already mentioned the situation to his superiors! What a guy!! And the day he brought the mail, he brought it to her door! Thank you, Jacob!!

Thank you for years of reliable service, I really appreciate you guys. Keep up the good work

I think the post office folks are cooking the books. How else can a package (Traveling from Montgomery, Illinois to Edmonds, Washington) pass through Reno three times…Las Vegas twice…And Seattle three times? Well, that’s what the tracking record indicated. recently, I checked the USPS tracking on a package I was expecting. It was supposedly “out for delivery” at 6:30 AM, and was supposedly delivered to my mailbox at 2:48 that afternoon. First, I have to question how it could take eight hours to get to my mailbox from the PO. But mostly, I would like to know just why it still was not in my mailbox at 3:30. And just yesterday, I checked the tracking on yet another package and got the following info: Dec 31, 2020 4:13pm The post office attempted to deliver your UPS SurePost package and left a delivery notice with instructions. I was home all day, and there was absolutely no reason why they could not deliver. Apparently, it wasn’t much of an “attempt”. Plus, I searched everywhere, and there was NO notice left anywhere…Not in my my mailbox, and not at my front door. Yep, someone is cooking the books, I think. And where is my package, really? David Alvar 7727 - 236th. St. SW Edmonds, WA 98026

I had limited time to get my mail picked up today. I got to the window before 9:30 and there were five people in line. The window didn't open until 9:37 when it's supposed to open at 9:30. With five people in line ahead of me, I had to leave without getting my mail because I had to be back home for a 10:00 a.m. work meeting. this is not the first time I have been disappointed with my service. Oftentimes it seems like there is not much emphasis on providing customer service even at a modest level. I would like the management and the staff to be more attentive to their customers needs.

Thomas, the manager, is very unprofessional and yelled at me. I’m not sure if this is because I’m a woman and this is discrimination but as a manager, I expected more professionalism. I contacted him previously for help with delivery issues and he does not listen as evidence by saying the same thing even after talking through the issue with multiple people.

I went to the Perrinville P.O. to find out why my order of stamps had taken nearly two weeks to arrive. I was helped by Heather, who did her best to figure out why, but failed because I had deleted the order from my phone. She gave me some good advice, which I was about to follow, but when I got home I found the stamps had been delivered that afternoon. Still angry about the De Joy delay, but definitely not Heather.